酒店回复: Obrigado pelo seu comentário! Ficamos felizes em saber que sua estadia atendeu às suas expectativas. Esperamos recebêloa novamente em breve.
4.0分
家庭亲子
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Not only is the staff outstanding, other patrons were pleasant to have around. One man, of a different race, invited us to sit with his wife and him when no other tables were available. The facility is showing a bit of wear, but furnishings are of good quality. Unfortunately somebody ripped a nightstand from its mooring on the wall, and a rolling door by the bathroom and closet was balky. Our room had a refrigerator, microwave and coffee maker. There was no charge for a rollaway. We definitely will stay there next time.
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酒店回复: Thank you for your wonderful feedback! We’re glad to hear you enjoyed our friendly staff, fellow guests, and the amenities in your room. We appreciate your notes about the facility and maintenance issues and will address them to improve our guests’ experience. We look forward to welcoming you back on your next visit!
整体很满意，下次还会入住
很不错，推荐
非常好
差差差差差差
完美的！
因为我预定的房间还没准备好，他们把我安排到了另一个房间。他们电脑里登记的入住信息根本没变。然后他们把同一个房间的钥匙给了原本分配给我的那位客人，结果那位客人直接走进房间，看到我们还在床上。我们住了两晚，而原来的客人只住了一晚，所以第一晚之后钥匙就失效了。客房服务人员在我们入住期间也进过房间，因为他们的记录显示房间是空的。前台说等经理来了她会告诉他，但之后就再也没联系上经理。他们告诉我们退房时间是中午12点。11点半我们去后停车场取车，结果发现钥匙打不开门，被锁在外面了。真是乱成一团，让人很不满意。
糟糕的入住体验——没有热水，沟通不畅
我们连续两晚没有热水。维修人员来了三次，每次都说需要更换零件，之后就再也没来过。一个小时后，前台告诉我们需要3-5个小时才能修好。由于没有其他双人房，他们只好让我们住进一间单人房洗澡。
最后一晚，我们终于换了房间，但是新房卡打不开门。工作人员说他没在走廊看到我们，就直接下楼了，也没打电话，害得我们计划的行程都迟到了。
更糟糕的是，我们离开的时候，一对新夫妇正搬进我们原来的房间——房间还没打扫干净，热水也没修好。总而言之，沟通和服务都非常差劲。
早餐还可以，鸡蛋不错。服务员很周到。316房间浴室的天花板有楼上房间漏水的痕迹，已经开始脱落。马桶太低，必须一直按着冲水杆才能冲水。整体来说还算干净。酒店比较老旧，需要翻新。
符合预期。
Not only is the staff outstanding, other patrons were pleasant to have around. One man, of a different race, invited us to sit with his wife and him when no other tables were available. The facility is showing a bit of wear, but furnishings are of good quality. Unfortunately somebody ripped a nightstand from its mooring on the wall, and a rolling door by the bathroom and closet was balky. Our room had a refrigerator, microwave and coffee maker. There was no charge for a rollaway. We definitely will stay there next time.