酒店回复: We are grateful for your feedback following your stay with us. Your rating is critical in helping us elevate our high standards of service. Despite our efforts to provide an exceptional experience, it seems we may have made some missteps that caused you frustration. Our objective is to provide a welcoming, comfortable, and personalized atmosphere, and we will take your feedback into consideration to improve our services for all our guests. However, we're thrilled to learn that the rest of your stay was enjoyable! Thank you for choosing us as your lodging destination, and we hope to have the pleasure of demonstrating the exceptional amenities and services we offer in the future.Regards, Guest Service Associate, Embassy Suites by Hilton Parsippany
The hotel looks like a resort and is huge with five floors. The lobby area is so beautiful with trees and fountains. The breakfast is amazing with hot options that had eggs and protein and made-to-order omelets. There is also a social time for about one hour when the reception offers free drinks to guests.
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酒店回复: Dear Guest, we’re delighted to hear you enjoyed the resort-like atmosphere of our hotel, from our beautiful lobby to our extensive breakfast offerings and social hour. It’s wonderful knowing these amenities added to a memorable and enjoyable stay. We truly appreciate your kind words and look forward to welcoming you back.Thanks for your feedback,Jamal MassengaleGeneral Manager
3.0分
家庭亲子
Room did not look like it had been well vacuumed. Scrapes and stains on the walls. Bed was clean
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酒店回复: Dear Guest, we are truly sorry to hear that your room may not have met expectations in terms of cleanliness and condition. Please know that we take your concerns to heart and deeply regret the negative impact these issues had upon your visit. Your feedback is crucial to our continued success and will be discussed amongst our leadership teams as we continue working to improve our hospitality and room upkeep.Thanks for your feedback,Jamal MassengaleGeneral Manager
酒店虽然年代久远，品质还不错，价格不是很贵还包早餐，绿植非常多，还有游泳池，周末很多遛娃的，房间都是药房，隔音差点
以这个价格来说，这家酒店很不错。酒店确实有点显旧了，房间可能需要翻新一下。泳池也过时了。不过酒店内部的景观很好，到处都是绿植。早餐超棒，还有煎蛋卷吧！下次还会再来。
酒店设施有点老旧，确实需要翻新了。不过早餐还是很值得的。如果只是在附近住一晚，价格合适的话还是可以考虑的。
排水系统太差了，浴缸里全是头发。根本没有紧急维修人员来疏通排水管，清理任何东西。我简直是亲自动手才搞定的。
一般
房间标价147美元一晚，我却花了268美元！明明写着允许带宠物，却要额外收取每晚75美元的宠物费——简直是敲诈！室外停车位也不安全，还要收每晚15美元——太离谱了！这里不是纽约或波士顿，停车位又不是那么抢手，这里是帕西帕尼。浴缸坑坑洼洼，明显用了十年了。淋浴喷头漏水。家具也破损了。梳妆台的抽屉关不严实。房间需要彻底清洁，还要重新粉刷/贴壁纸。附近那么多其他选择，我根本不会考虑这家。
这是我住过的最差的使馆套房。田纳西州的那家最好，其次就是我信赖的皮斯卡塔韦酒店。
整體環境跟服務人員表現得都很優秀，幾次住宿下來，穩定的維持一定的水準之上！
The hotel looks like a resort and is huge with five floors. The lobby area is so beautiful with trees and fountains. The breakfast is amazing with hot options that had eggs and protein and made-to-order omelets. There is also a social time for about one hour when the reception offers free drinks to guests.
Room did not look like it had been well vacuumed. Scrapes and stains on the walls. Bed was clean