The hotel was in good shape but our room was not. Several parts of the room were broken. One photo frame was taped together. The air conditioner was smashed. When I tried to tell the front desk about the issues they would not listen to my complaint. Instead they gave me a piece of paper with an email address and said I needed to email about the issues.
3.0分
情侣出游
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This hotel was mostly amazing, breakfast was great, the pool was great for kids and had a adults only time from 10pm-12am, it had easy parking, was in a decent area, everything you need is a short drive away. The only reason I give it a 3 star was be the bed was extremely firm, which may be someone’s comfort level, and also the “clean” with lavender or something cleaning product that makes the whole room smell like perfume for your whole stay.
4.0分
情侣出游
Spacious sitting space with the one bedroom, however the sitting room could use more lighting options.
5.0分
其他
My stay was excellent, I would recommend this hotel as 5star, it has everything that a patron would like especially the breakfast buffet
5.0分
家庭亲子
Rooms were clean and serviced daily. Great breakfast options. Staff were pleasant and helpful.
4.0分
朋友出游
Room was clean, staff was great. It was a great area to stay if your doing some shopping.
和我的姐妹、她的伴侣以及我的孩子们住得很愉快。会推荐给家庭入住,将来可能会再来:)
这是我住酒店以来遇到的最差服务。周二下午我把一套西装送去干洗,前台却从未兑现他们的承诺,没有及时跟进确认我的衣服能否在我离店前准备好。更糟糕的是,第二天过后,似乎没人知道我的干洗衣服去了哪里。我只好更改了行程,把会议延后,就为了等我的衣服能在我退房那天及时送到。
幸运的是,衣服最终送到了,但我却因此支付了租车超期归还的费用。
酒店里没有任何人对此表示歉意。
优质的服务、清洁度和位置
位置好
The hotel was in good shape but our room was not. Several parts of the room were broken. One photo frame was taped together. The air conditioner was smashed. When I tried to tell the front desk about the issues they would not listen to my complaint. Instead they gave me a piece of paper with an email address and said I needed to email about the issues.
This hotel was mostly amazing, breakfast was great, the pool was great for kids and had a adults only time from 10pm-12am, it had easy parking, was in a decent area, everything you need is a short drive away. The only reason I give it a 3 star was be the bed was extremely firm, which may be someone’s comfort level, and also the “clean” with lavender or something cleaning product that makes the whole room smell like perfume for your whole stay.
Spacious sitting space with the one bedroom, however the sitting room could use more lighting options.
My stay was excellent, I would recommend this hotel as 5star, it has everything that a patron would like especially the breakfast buffet
Rooms were clean and serviced daily. Great breakfast options. Staff were pleasant and helpful.
Room was clean, staff was great. It was a great area to stay if your doing some shopping.