酒店回复: Thank you so much for taking the time to leave us a review!
5.0分
其他
原文
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酒店回复: Dear Robert, Thank you for your outstanding review! We're thrilled to hear that you enjoyed your stay with us and that our cleanliness, staff, service, and property conditions met your expectations. Your satisfaction is our top priority, and we're delighted to have provided you with a memorable experience. Should you have any future travel plans, we would be honored to welcome you back for another exceptional stay.
5.0分
其他
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Road trip 2025
The Hotel was clean and the staff were excellent. Good breakfast also, convenient to restaurants nearby. The room for some reason had a musky smell, but the A/C cooled nicely. I would stay there again.
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酒店回复: Thank you so much for your feedback! We will be sure to triple check the room and see what can be found. We look forward to having you stay with us again!
5.0分
其他
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Very Good but not excellent
Our stay at the Hampton Inn was very nice. Beds are the best of all hotels we stay at and the room was clean. Check in was a breeze and breakfast was good. My only complaint was about the coffee. It was cold in the afternoon when we checked in and the bold coffee was not very bold.
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酒店回复: “Thank you for taking the time to share your feedback with us! We’re so glad you enjoyed a smooth check-in, a clean and comfortable room, and our breakfast. We’re especially happy to hear you found our beds to be the best—that means a lot to us! We do apologize about the coffee not meeting expectations during your stay. Your comments are very helpful, and we’ll make sure to address this with our team so it’s fresh and bold throughout the day. We appreciate your kind words and look forward to welcoming you back on your next visit.”
5.0分
其他
Best nights sleep. The only oddity, the toilet was short and loose at the base. All in all you can’t go wrong with Hampton Inn.
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酒店回复: “Thank you for sharing your experience with us! We’re delighted to hear you had such a great night’s sleep—that’s one of the best compliments we can receive. We do apologize for the issue you noticed with the toilet, and we’ll have our maintenance team address it right away. We truly appreciate your feedback and your kind words about Hampton Inn. We look forward to welcoming you back for another restful stay!”
4.0分
家庭亲子
The desk chair in my room collapsed while setting in it and I am a normal sized person.
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酒店回复: “Thank you for letting us know about your experience. We sincerely apologize that the desk chair in your room collapsed—this is certainly not the standard we want for our guests. Please be assured that we are addressing this immediately with our maintenance team to prevent it from happening again. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a much more comfortable stay in the future.”
2.0分
其他
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When we arrived, i was informed that we were on the 3rd floor, and the elevator was out. This was very inconvenient as i have a handicap mother who is not able to climb stairs very well. The hotel did not do anything to remedy ghe situation such as putting us on a lower level, or give our money back, so that ee xould rent a room elsewhere.
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酒店回复: Thank you for your feedback. I’m very sorry to hear about the inconvenience you experienced during your stay—especially with the elevator being out of service and the impact it had on your mother’s accessibility needs. I completely understand how frustrating that must have been and truly apologize for the lack of accommodation at check-in.I will continue to work with the staff to ensure communication is improved. We hope you have a better day.
4.0分
家庭亲子
Elevator was out , I’m handicap they offered to take my luggage up and downstairs which was great but me climbing up and downstairs was much harder
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酒店回复: We are very sorry Sandra that the elevator is out. we do not like it any more than you. The part is on it was and we should be rock and rolling soon. Have a better day. Jenn
4.0分
其他
Elevator temp out of order, but otherwise the stay was very good. Nice breakfast. Property in very good condition.
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酒店回复: thank you Stephen. The elevator should be up and running by the end of the week. fingers crossed. Have a wonderful day!
4.0分
家庭亲子
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Very nice property, decent breakfast, helpful front desk. We sat out a tornado warning in their laundry room! One suggestion: We travel with a cooler and use frozen blue packs instead of ice. It would be nice if the room fridge had a freezer compartment so we could refreeze our packs each night.
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酒店回复: Thank you for taking the time to leave a review! We do have Freezer storage located in our offices for Ice packs. Next time you stay just let the desk know and they will be more than happy to take care of you!
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Road trip 2025
The Hotel was clean and the staff were excellent. Good breakfast also, convenient to restaurants nearby. The room for some reason had a musky smell, but the A/C cooled nicely. I would stay there again.
Very Good but not excellent
Our stay at the Hampton Inn was very nice. Beds are the best of all hotels we stay at and the room was clean. Check in was a breeze and breakfast was good. My only complaint was about the coffee. It was cold in the afternoon when we checked in and the bold coffee was not very bold.
Best nights sleep. The only oddity, the toilet was short and loose at the base. All in all you can’t go wrong with Hampton Inn.
The desk chair in my room collapsed while setting in it and I am a normal sized person.
When we arrived, i was informed that we were on the 3rd floor, and the elevator was out. This was very inconvenient as i have a handicap mother who is not able to climb stairs very well. The hotel did not do anything to remedy ghe situation such as putting us on a lower level, or give our money back, so that ee xould rent a room elsewhere.
Elevator was out , I’m handicap they offered to take my luggage up and downstairs which was great but me climbing up and downstairs was much harder
Elevator temp out of order, but otherwise the stay was very good. Nice breakfast. Property in very good condition.
Very nice property, decent breakfast, helpful front desk. We sat out a tornado warning in their laundry room! One suggestion: We travel with a cooler and use frozen blue packs instead of ice. It would be nice if the room fridge had a freezer compartment so we could refreeze our packs each night.