酒店回复: Dear Klaus, Thank you for bringing these issues to our attention. We wouldn’t be able to improve our service if it weren’t for people like you who provide us with honest feedback like this. Please be assured that we’ll be looking into this matter immediately and act on it accordingly.Please accept our sincere apologies.
5.0分
家庭亲子
原文
翻译提供方：Google
房间干净，床很舒服，街对面有星巴克和加油站，一切都很完美
3.0分
家庭亲子
原文
翻译提供方：Google
靠近六旗
2.0分
商务出差
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Stay at Vallejo
I cannot recommend this hotel based on my recent experience. The in-room amenities were substandard: the coffee machine was broken and the refrigerator did not work, making it difficult to store anything or have a morning coffee in the room. Service was also lacking, as housekeeping failed to clean our room during our stay. Furthermore, the on-site dining/eating options were limited. Finally, be aware that the hotel charges a mandatory daily fee for parking.
4.0分
其他
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The hotel was extremely close to the fairgrounds, clean and roomy. Unfortunately, the coffee pods did not fit the coffee machine, so I was unable to get coffee in the room.
3.0分
其他
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Room was dirty. Found 3 hairties on the floor and a brown stain of some sort on our bed. The counter and shower had multiple hairs in it and we let house keeping onow but they were not willing to clean further or give is a diffrent room. The front desk staff was kind and pool was great! For some reason the toilet seats in the room slam down and you could here the entire floors toilet seats close every single time! The mattresses were the type you sink into infinity in so if your into a fluffy bed your set! Had a toiletries available if you need. Bathroom was updated and very modern. For a family of 4 with a 3 and 5 year old the standard double queen was a little too cramed.
2.0分
商务出差
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My recent stay was unfortunately a disappointing experience. I arrived at 4:45 PM — well after the standard check-in time — only to be told that my room was not ready. After finally getting a room, I was surprised to find I had been given an accessible room, even though I did not request one.
Because my check-in was delayed through no fault of my own, I asked for a late check-out to make up for the inconvenience, but my request was denied. This made my stay feel rushed and frustrating, especially given the poor start
3.0分
情侣出游
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There were used qtips and dirty wetnap found in the ice bucket. As well as what looked like small blood stains on the top sheet.
不值得！
这是我们在BottleRock附近能找到的最近的一家，结果却令人失望。卫生间没有灯，走廊里弥漫着一股臭味。如果不是太累了，我们肯定不会住在这里。
我入住了有两张大床的房间。上厕所的时候，发现马桶完全堵了。我用房间里的电话给前台打电话，但刚解释完情况，前台人员就挂断了。
为了亲自处理这件事，我乘电梯从四楼下到大堂。我保持理智，只是问他们能不能派人来修，或者帮我换个房间，因为我几个小时前才入住。令我惊讶的是，工作人员的反应很粗鲁，他走到清洁间，抓起一个柱塞递给我，说：“你自己修吧。”
这是我第一次在酒店被要求自己处理管道！顺便说一句，马桶堵了，不是我刚到的。
似乎没有一个员工愿意待在那里。
大堂很大，但光线很差，让人很不舒服。
小酒馆的员工早上迟到不到30分钟，就从来不和客人互动。
我不会再住这家酒店了。
房间干净，床很舒服，街对面有星巴克和加油站，一切都很完美
靠近六旗
Stay at Vallejo
I cannot recommend this hotel based on my recent experience. The in-room amenities were substandard: the coffee machine was broken and the refrigerator did not work, making it difficult to store anything or have a morning coffee in the room. Service was also lacking, as housekeeping failed to clean our room during our stay. Furthermore, the on-site dining/eating options were limited. Finally, be aware that the hotel charges a mandatory daily fee for parking.
The hotel was extremely close to the fairgrounds, clean and roomy. Unfortunately, the coffee pods did not fit the coffee machine, so I was unable to get coffee in the room.
Room was dirty. Found 3 hairties on the floor and a brown stain of some sort on our bed. The counter and shower had multiple hairs in it and we let house keeping onow but they were not willing to clean further or give is a diffrent room. The front desk staff was kind and pool was great! For some reason the toilet seats in the room slam down and you could here the entire floors toilet seats close every single time! The mattresses were the type you sink into infinity in so if your into a fluffy bed your set! Had a toiletries available if you need. Bathroom was updated and very modern. For a family of 4 with a 3 and 5 year old the standard double queen was a little too cramed.
My recent stay was unfortunately a disappointing experience. I arrived at 4:45 PM — well after the standard check-in time — only to be told that my room was not ready. After finally getting a room, I was surprised to find I had been given an accessible room, even though I did not request one.
Because my check-in was delayed through no fault of my own, I asked for a late check-out to make up for the inconvenience, but my request was denied. This made my stay feel rushed and frustrating, especially given the poor start
There were used qtips and dirty wetnap found in the ice bucket. As well as what looked like small blood stains on the top sheet.
Staff was nice and accommodating.