Always like staying at the Hampton Inn. This time they didn’t service the room every day. When we complained, we were told it is a new process but we were not told of this. Website here and on their website says daily cleaning. Josh was nice and got us towels, but they didn’t service the room the next day after he said it would be cleaned every day. But they don’t make the beds-only give clean towels. Did get better after that. Couldn’t use the pool one day but not hotel’s fault-child had an accident and they room care of cleaning it.
Breakfast is always good.
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酒店回复: I am so sorry Jane about the bad experience during your stay, I did give you 2000 in points that you could save to use at your next stay.
5.0分
其他
This was a two week extended stay to visit our longtime friends/family. Accommodations were excellent.
酒店回复: Aileen; this is so great to hear, hope to see you back soon.
5.0分
其他
The staff was friendly and professional. The breakfast area clean with wonderful options
酒店回复: This is so great to hear Diana, hope to see you back soon.
3.0分
家庭亲子
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Was nice to get an upgrade. Room had trash on floor and in trash can under tv table area. Hair in sink and black specks on sheets??? Didn’t seem Ike tug was vacuum. Need separation of hot tub and pool kids screaming and no parental control. One of main reason for choosing hotel for relax hot tub before bed. Parents outside getting drunk and pucking. Need separation pool and hot tub.
2.0分
朋友出游
My room was “unavailable “ even though I had paid upfront during reservation. The room I was given did not even have a shower curtain.
5.0分
商务出差
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The hotel was nice and the room was spacious and bed was very comfortable! It was a business trip for me, so I went to the job site and my wife came back to enjoy the morning eating breakfast and watching tv and getting ready for her day. It was nice not having to check out til 11:00.
5.0分
其他
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GREAT STAY
I've been in a lot of hotels for business and family trips lately, and this Hampden Inn & Suites was breath of fresh air! It was spacious, and most of all CLEAN!
酒店回复: Thank you, Nicole, for such a good review, hope to see you again.
很棒的酒店，地理位置也很好，靠近餐馆和沃尔玛，下次还会预订。
酒店很棒，管理人员也很好。
最好的！！！
Always like staying at the Hampton Inn. This time they didn’t service the room every day. When we complained, we were told it is a new process but we were not told of this. Website here and on their website says daily cleaning. Josh was nice and got us towels, but they didn’t service the room the next day after he said it would be cleaned every day. But they don’t make the beds-only give clean towels. Did get better after that. Couldn’t use the pool one day but not hotel’s fault-child had an accident and they room care of cleaning it.
Breakfast is always good.
This was a two week extended stay to visit our longtime friends/family. Accommodations were excellent.
The staff was friendly and professional. The breakfast area clean with wonderful options
Was nice to get an upgrade. Room had trash on floor and in trash can under tv table area. Hair in sink and black specks on sheets??? Didn’t seem Ike tug was vacuum. Need separation of hot tub and pool kids screaming and no parental control. One of main reason for choosing hotel for relax hot tub before bed. Parents outside getting drunk and pucking. Need separation pool and hot tub.
My room was “unavailable “ even though I had paid upfront during reservation. The room I was given did not even have a shower curtain.
The hotel was nice and the room was spacious and bed was very comfortable! It was a business trip for me, so I went to the job site and my wife came back to enjoy the morning eating breakfast and watching tv and getting ready for her day. It was nice not having to check out til 11:00.
GREAT STAY
I've been in a lot of hotels for business and family trips lately, and this Hampden Inn & Suites was breath of fresh air! It was spacious, and most of all CLEAN!