This hotel is awesome! It’s so nice and quiet I can hear myself think and the staff is super nice
3.0分
其他
The hotel is conveniently located close to the freeway. The property needs attention for maintenance and cleanness.
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酒店回复: Thank you for sharing your feedback with us. Your experience will be shared with our team to deliver an improved experience moving forward.
4.0分
其他
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Great except no breakfast
The room was clean and the accommodations were fine. The staff was friendly. The only bad thing was breakfast. It had been emptied of food over an hour before breakfast was to be over. The other patrons ate and it was not restocked. We went to Waffle House down the street.
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酒店回复: Thank you for sharing your experience with us. We are working with our team to ensure that multiple options remain stocked on our breakfast throughout the entire service period moving forward as it is an important start to anyones day to have a great breakfast available to them. We hope you keep us in mind for your future travel needs.
食物很棒,房间也很舒适,谢谢招待。
还不错的商务旅馆
地理位置优越,
地理位置优越,这家酒店获得两星的唯一原因是工作人员。我们提前30分钟办理了入住手续,被安排在三楼的一间房。当时我和妻子以及两个孩子(一个12岁,一个8岁)入住,房间里有一张特大床和一张折叠沙发。我的预订单上明明写着两张大床……我下楼去了(因为房间里的电话坏了),他们很快就修好了,并带着歉意给我们换了两张大床。前台那位女士帮我们办理了入住并修好了问题,她非常热情,甚至特意把我们安排在了紧邻我们之前房间的房间,这样我们搬东西就不费劲了。我们被告知“4周前的暴风雨”把有线电视都打断了,所以我们无法观看直播电视,但我们可以登录Netflix或Hulu等平台观看。然而,我们来这里是为了参加棒球锦标赛,住在我们隔壁酒店的球员们没有遇到这个问题。(而且根据其他评论,这个问题一直存在)。我们没有电视遥控器,我从前台拿了一个,但仍然无法登录任何系统。遥控器唯一能做的就是调节音量和切换信号源。无法找到/打开Netflix或Hulu等订阅服务。而且,游泳池也因维修而关闭(同样,根据其他评论,这个问题已经持续了3个多月)。电梯有点问题,而且检查时间早就过了。
我们到达和退房时,酒店员工都很棒!为女孩们的舞蹈比赛加油。
早餐就是普通的酒店早餐。每样东西都是热的,烤面包机需要升级一下,效果不太好。
以下是我不喜欢的地方。我到达前三天被告知泳池可以正常使用,但我们到达时被告知泳池已经关闭了一段时间,我的三个孩子很失望。入住时,我们还被告知电视坏了。最让我讨厌的是门栓坏了,我们的门几乎关不上。这让一个蹒跚学步的孩子觉得离开房间是一场游戏,这让事情变得很棘手。这不仅仅是我们房间的问题,至少我们住的其他四个房间都有这个问题。总的来说,我们很喜欢这个地方,只是房间需要一些翻新。
我开车5个小时到达酒店,酒店竟然在到达前一小时就没打任何电话就取消了预订。这绝对是我这辈子最糟糕的酒店体验。以后再也不会住这家酒店了。
电梯坏了
我们要求订一间大床房,结果安排在二楼一间有两张大床的房间。我们要求换成我们要求的房间,结果安排在三楼一间行政大床房。除了电梯坏了,其他都很好。
地毯破损、脏兮兮的。电视坏了。枕头很硬。床总体来说很不舒服。即使很晚了,其他房间也传来很大的噪音。
This hotel is awesome! It’s so nice and quiet I can hear myself think and the staff is super nice
The hotel is conveniently located close to the freeway. The property needs attention for maintenance and cleanness.
Great except no breakfast
The room was clean and the accommodations were fine. The staff was friendly. The only bad thing was breakfast. It had been emptied of food over an hour before breakfast was to be over. The other patrons ate and it was not restocked. We went to Waffle House down the street.