The room was spotless, the hotel staff was easy to work with. Loved that it was within walking distance to the Civic Center.
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酒店回复: Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed a spotless room and found our team easy to work with. It’s great to know our location near the Civic Center added to the convenience of your stay. We truly appreciate your kind words and hope to welcome you back again soon.
5.0分
其他
Stopping in Downtown Peoria IL was an unexpectedly nice stop. The Hotel offered a great price, parking was only $15 and Kenny's Irish Pub was walking distance.
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酒店回复: Thank you for sharing your experience. We are glad to hear that your stop in downtown Peoria was enjoyable and that you found our hotel convenient and reasonably priced. It is great to know you were able to enjoy the nearby dining options. We appreciate you choosing to stay with us and hope to see you again on your next visit.
5.0分
其他
Our stay was perfect! This hotel is the ideal location downtown and within walking distance. Everything was clean, staff was helpful and food was great!
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酒店回复: Thank you for sharing your experience. We are thrilled to hear that you enjoyed our downtown location, found everything clean, and appreciated our helpful staff and great food. We truly appreciate you choosing to stay with us and look forward to welcoming you back soon.
3.0分
其他
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Room assisted to be in good condition. When getting ready to turn it in for the night we discovered the comforter to have a large red stain on it. Bedding kind of had a musty smell to it as well. TV also appeared to be damaged and had a large line through the display.
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酒店回复: Thank you for sharing your feedback. We sincerely apologize for the issues you experienced with your room. This is not the standard we strive to provide, and we will address the bedding and TV concerns with our team immediately. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a much improved stay in the future.
5.0分
家庭亲子
Enjoyed my stay here. Staff were friendly. Room was clean and comfortable. Will always choose this hotel.
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酒店回复: Thank you for sharing your wonderful feedback. We are thrilled to know you enjoyed your stay and that our friendly team and comfortable rooms made such a positive impression. It means a lot to hear that we are your hotel of choice, and we look forward to welcoming you back on your next visit.
2.0分
其他
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The only elevator to get from the parking garage to the hotel was tagged out of service. The stairwell was full of grafitti. The front desk staff were very nice. When the hotel elevator opened to the 3rd floor it smelled "off". Stain in the carpet and no soap for the shower. Trying to shower the next morning the water was either scalding or ice cold.. we dis report to the dront desk that it was going to hurt someone.
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酒店回复: Thank you for taking the time to share your feedback. We sincerely apologize for the issues you experienced during your stay. Your concerns regarding the elevator, cleanliness, maintenance, and water temperature are taken very seriously, and we have shared them with our team to ensure improvements are made. We are glad to hear that our front desk staff were able to assist you, and we truly appreciate your patience. We hope to have the opportunity to provide you with a much better experience in the future.
5.0分
其他
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Beautiful updated room. Love the shower. Clean, lots of usb/type C connections. True black out curtains that don’t leave the annoying sliver of light through where they don’t quite meet up. 😊
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酒店回复: Thank you for your wonderful feedback! We’re so glad you enjoyed your updated room, the shower, and the little touches. It’s great to hear these details made your stay comfortable. We truly appreciate your kind words and look forward to welcoming you back soon!
4.0分
其他
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Front desk staff was kind, attentive and generous. We ended up switching rooms due to an internet issue, but it wasnt a big deal and was handled professionally well. Both rooms were decently clean and heating/cooling systems worked well. We only stayed one night with just overnight bags but there was plenty of space. We would have liked a mini fridge and/or microwave for the room price. Beds were quite comfy. The bathroom was well stocked and clean enough. We noticed there was no fan in the bathroom. Not sure why. We were there for an event at the Civic Center so it was extremely convenient which was nice. The lobby was impressive. I hate paying for parking...why? Overall we enjoyed our stay. We will recommend to others! Thank you!
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酒店回复: Thank you so much for taking the time to share your experience with us. We are delighted to hear that our front desk team made a positive impression and that both rooms met your expectations after the room switch. We appreciate your feedback regarding in-room amenities and the bathroom fan, as comments like yours help us identify opportunities for improvement. It is great to know you enjoyed our comfortable beds, spacious rooms, and convenient location near the Civic Center.We understand parking fees can be frustrating and will be sure to share your feedback with our management team. Thank you again for your kind words and recommendation. We hope to welcome you back the next time you are in Peoria.
服务很棒，员工优秀且乐于助人，地理位置也很方便。
位置很好，出行非常方便。
The room was spotless, the hotel staff was easy to work with. Loved that it was within walking distance to the Civic Center.
Stopping in Downtown Peoria IL was an unexpectedly nice stop. The Hotel offered a great price, parking was only $15 and Kenny's Irish Pub was walking distance.
Our stay was perfect! This hotel is the ideal location downtown and within walking distance. Everything was clean, staff was helpful and food was great!
Room assisted to be in good condition. When getting ready to turn it in for the night we discovered the comforter to have a large red stain on it. Bedding kind of had a musty smell to it as well. TV also appeared to be damaged and had a large line through the display.
Enjoyed my stay here. Staff were friendly. Room was clean and comfortable. Will always choose this hotel.
The only elevator to get from the parking garage to the hotel was tagged out of service. The stairwell was full of grafitti. The front desk staff were very nice. When the hotel elevator opened to the 3rd floor it smelled "off". Stain in the carpet and no soap for the shower. Trying to shower the next morning the water was either scalding or ice cold.. we dis report to the dront desk that it was going to hurt someone.
Beautiful updated room. Love the shower. Clean, lots of usb/type C connections. True black out curtains that don’t leave the annoying sliver of light through where they don’t quite meet up. 😊
Front desk staff was kind, attentive and generous. We ended up switching rooms due to an internet issue, but it wasnt a big deal and was handled professionally well. Both rooms were decently clean and heating/cooling systems worked well. We only stayed one night with just overnight bags but there was plenty of space. We would have liked a mini fridge and/or microwave for the room price. Beds were quite comfy. The bathroom was well stocked and clean enough. We noticed there was no fan in the bathroom. Not sure why. We were there for an event at the Civic Center so it was extremely convenient which was nice. The lobby was impressive. I hate paying for parking...why? Overall we enjoyed our stay. We will recommend to others! Thank you!