酒店回复: Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet expectations and appreciate you bringing these matters to our attention.Regarding the invoice, since your reservation was made and prepaid through a third-party site, we unfortunately do not have access to issue billing invoices directly. We kindly recommend reaching out to the third-party platform you booked through, as they will be able to provide the appropriate documentation.We also appreciate your comments about the room furnishings. Your feedback is important and helps us as we continue to evaluate areas for improvement.If there’s anything else we can assist you with, please don’t hesitate to reach out to the hotel directly. We hope to have another opportunity to provide you with a better experience in the future.

酒店回复: Thank you for taking the time to provide us with your positive feedback. We are pleased to hear your recent stay at the Hampton Inn and Suites Chicago-Libertyville was a great experience. We are happy our staff and amenities were able to accommodate you during your recent stay. We look forward to serving you again in the future. Have a wonderful day!

酒店回复: Muchisimas gracias por calificarnos con un 10! Nos alegra enormemente saber que nuestro servicios le parecio excelente y de calidad. Apreciamos sinceramente que se haya tomado el tiempo de compartir su experiencia. Sera un placer darle la bienvenida nuevamente en el futuro.

酒店回复: Thank you for providing us with your valuable feedback! We are delighted to hear that your recent stay was a pleasant experience. We appreciate your feedback regarding our fitness equipment, and we will be sure to have our maintenance take a look to improve for future stays. We hope to welcome you back again in the future.

酒店回复: Thank you so much for your valuable feedback! We’re delighted to hear that you enjoyed your recent stay with us. I completely understand the disappointment of discovering that your room did not have a bath. Please note that only a select few of our rooms include this feature. We hope to have the opportunity to welcome you back in the future and better accommodate this request.

酒店回复: Thank you so much for sharing your experience! We’re delighted to hear our team was able to promptly assist and make things right for you. We always want our guests to feel comfortable and well taken care of, and we appreciate your understanding with the room change. We hope to welcome you back again soon for another great stay!

酒店回复: Thank you for taking the time to share your feedback! We’re delighted to hear you enjoyed your overall stay with us. We apologize that our breakfast did not meet your expectations and will certainly take your comments into consideration for future improvements. We hope to have the pleasure of welcoming you back soon for an even better experience.

酒店回复: Thank you so much for your 10/10 rating! We’re thrilled to hear you had a great stay during your tournament visit. It’s wonderful to know you enjoyed your clean room, our breakfast, and of course the cookies! We hope to welcome you back for your next tournament—or anytime your travels bring you to the area.

酒店回复: Thank you for your perfect rating and for sharing your thoughts! We’re glad to hear you found our property excellent for business. We appreciate your feedback regarding the lack of walking or jogging areas and the distance from restaurants or downtown — we know that convenience matters and will keep this in mind as we continue to improve. We hope to welcome you back on your next business trip!