酒店回复: Dear Kelly, We understand the importance of providing our guests with a fresh and welcoming atmosphere, and we are thrilled to know you loved our completely spotless property. Thank you for mentioning how much u liked our attentive associates and delicious breakfast. We value your patronage, and all of us here at Holiday Inn Express Metropolis love knowing you will return soon!General Manager
4.0分
其他
Nice room. Good breakfast buffet. NOISY bouncing jumping child in room above us both late and early
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酒店回复: Dear Guest, We are pleased to know you started your day right with our delicious breakfast buffet. Although we are happy you enjoyed your room overall, we are truly sorry about the noise disturbance from the room above you. We understand how disruptive that can be, and appreciate your patience. Please know that our team is always available to help address noise concerns, and we would have been happy to assist in finding a solution during your stay. Thank you for choosing Holiday Inn Express Metropolis, and we hope to have the opportunity to provide you with a more restful experience in the future.General Manager
3.0分
其他
Everything was absolutely on point EXCEPT the bed was SUPER HARD and uncomfortable for both my husband and I.
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酒店回复: Dear Guest, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we are sorry that you found your mattress to be uncomfortable. Our front desk is always available and happy to make you as comfortable as possible. We continually work to improve our accommodations, and we appreciate you sharing your comments. We hope that you will stay with us again; we are confident you will have the exceptional stay you deserve.General Manager
4.0分
情侣出游
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Well maintained inside and out. Only concern is access road to hotel is unlit and in need of maintenance. Not necessarily the hotels issue, but they should be talking with the city to address.
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酒店回复: Dear Guest, We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we are sorry you were inconvenienced due to external factors outside the hotel. We are grateful for all of your feedback, and we look forward to your next stay at Holiday Inn Express Metropolis.General Manager
5.0分
其他
The hotel is conveniently located at the edge of the bustling city of Metropolis. It’s your normal hotel. The guy that checked me in was pretty friendly.
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酒店回复: Dear Guest, We are glad our location was convenient for everything you wanted to do on this visit. We were delighted to learn that the service provided by our staff surpassed your expectations. We will enjoy sharing your compliments with the associate mentioned to recognize them for a job well done. Thank you again for taking the time to write about your time at Holiday Inn Express Metropolis. We look forward to seeing you again soon!General Manager
5.0分
商务出差
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The room could use a little more attention to certain areas, but other than that our stay was good. Bed is comfy and the staff were very polite and courteous. Willing to go above and beyond .. Breakfast was good as well along with the delicious complimentary coffee..
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酒店回复: Dear Guest, We are pleased to hear that you had an enjoyable stay and that you found the bed comfortable and the breakfast satisfying. It’s also wonderful to know our team’s dedicated service stood out during your visit. In addition, we appreciate your comment about the room, and we share your comments with our housekeeping team to ensure they are more diligent moving forward. Guest feedback helps us continue to enhance and provide a better experience for all our guests. Thank you for staying at Holiday Inn Express Metropolis, and we look forward to seeing you again soon. General Manager
5.0分
朋友出游
This was the best Holiday Inn I’ve ever been to. In addition, the coffee was so so delicious.
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酒店回复: Dear Guest, What an honor to have the title of the best hotel you have stayed in ever! We are glad that everything went well during your time with us and that you enjoyed the coffee. We put care into offering quality options, and it’s great to know it stood out during your visit. Thank you for choosing Holiday Inn Express Metropolis and taking the time to leave your outstanding feedback. We look forward to welcoming you back any time you are in the area.General Manager
早餐很棒，很喜欢使用热水浴缸！
这是一家很标准的智选假日酒店，符合我的预期。
赶时间开车路过，还不错的休息环境。房间很干净，床也很好睡，早餐特别棒！服务人员热情。
我们会再来的！
酒店看起来和闻起来都很干净。工作人员非常友好，早餐也很棒！
Nice room. Good breakfast buffet. NOISY bouncing jumping child in room above us both late and early
Everything was absolutely on point EXCEPT the bed was SUPER HARD and uncomfortable for both my husband and I.
Well maintained inside and out. Only concern is access road to hotel is unlit and in need of maintenance. Not necessarily the hotels issue, but they should be talking with the city to address.
The hotel is conveniently located at the edge of the bustling city of Metropolis. It’s your normal hotel. The guy that checked me in was pretty friendly.
The room could use a little more attention to certain areas, but other than that our stay was good. Bed is comfy and the staff were very polite and courteous. Willing to go above and beyond .. Breakfast was good as well along with the delicious complimentary coffee..
This was the best Holiday Inn I’ve ever been to. In addition, the coffee was so so delicious.