酒店回复: Nick, Thank you for taking the time to provide your feedback from your recent stay. I am sorry to hear that the refrigerator was loud for you. We will have our maintenance team look at the unit to ensure that there is nothing wrong with the unit. I do hope that we will see you again soon.
酒店回复: William- thank you for taking the time to provide your feedback on your recent stay. I do apologize that you thought that we had queen sized beds, we only have double beds on property. We look forward to seeing you again soon.
酒店回复: Connie- Thank you for taking the time to provide your feedback from your recent stay with us. I do apologize that the breakfast voucher was not explained fully when you were here. I am glad to hear that you enjoyed the property and found that the property was very clean, our staff does make every effort to keep their areas clean. We do hope to see you if you travel back to the area.
2.0分
家庭亲子
原文
翻译提供方：Google
没有肥皂。冲进淋浴间才发现瓶子空了。用过洗发水，如果不是毕业周末的学费那么高，也没什么大不了的。
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酒店回复: Claudia- Thank you for taking the time to provide your feedback, we'll review with the housekeeping team to ensure that they are more vigilant. Have a great day!
酒店回复: Victoria- Thank you for taking the time to provide your feedback. While I am happy to hear that the service your received was good, I am sorry to hear that you encountered the other issues. I do trust that the staff was able to rectify the situation after you made us aware. We do hope that you will give us another chance to show that your experience is not the norm while staying at our hotel.
酒店回复: Emmanuel- I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your feedback has been shared with our housekeeping leaders to ensure this is an isolated incident.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.
3.0分
其他
原文
翻译提供方：Google
平庸
床垫破旧不堪。纱窗破了一个大洞。房间里有怪味。奇怪的声音。现在我的脚踝很痒。
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酒店回复: Christopher- Thank you for taking the time to provide your feedback from your stay. I am sorry to hear that you did not fully enjoy your stay. We will have our maintenance team check the mattresses in the room to see if there is an issue with them. We do hope that if your travels bring you back to the area that we will see you again. Have a great day!
1.0分
商务出差
原文
翻译提供方：Google
房间里霉菌问题严重，我根本没法住。
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酒店回复: William- thank you for taking the time to provide your feedback on your recent stay. I'm sorry that you encountered an issue, we'll have our maintenance team check the room that you were in to ensure that there is no ongion issue.
3.0分
商务出差
原文
翻译提供方：Google
好的
5.0分
情侣出游
The property is clean and offers nice amenities, such as the Bistro and bar. The staff was first class.
冰箱夜间噪音很大。时不时能听到电机启动和停止的声音。突然发出的叮当声足以把你惊醒。而且我的房间（226）没有网络。房间非常干净舒适，工作人员也非常友好热情。
这家酒店每晚只需100多美元，绝对物有所值——尤其是周围环境的便利。酒店设施略显陈旧，冰箱噪音很大。
有几点需要注意：我们被告知房间有两张大床，但实际上是双人床——这让两个成年人睡起来很不舒服。房间里没有微波炉，也有点不方便。
酒店设施还算不错，但也有一些小问题——总的来说，它满足了我们的需求。
酒店离我要去的地方很近，而且非常干净。
早餐券很奇怪。我预付了房费，房间里一共住着四个人，但早餐券却只给一个人。这对我来说很不合理，但生活还要继续。
没有肥皂。冲进淋浴间才发现瓶子空了。用过洗发水，如果不是毕业周末的学费那么高，也没什么大不了的。
前台工作人员的客户服务很好。但我们的房间并不干净，与我支付的价格不符。有人清洁工作做得很差，留下了脏兮兮的冰桶、沙发底下的袜子、前一位客人留下的食物，而且电话打不通前台。
这可能是我住过的最差的万怡酒店了。我来城里出差，晚上10点左右办理入住，经历了4个小时的飞行，非常疲惫。
淋浴帘里发霉，马桶脏兮兮的，几乎没有粪便冲走，垃圾桶里没有垃圾袋，然后入住人员多收了我130美元，我等了好几天才退款。再也不来了。经理打电话要求退款，却没有人接。我之前提到的所有糟糕之处我都拍了照片。
平庸
床垫破旧不堪。纱窗破了一个大洞。房间里有怪味。奇怪的声音。现在我的脚踝很痒。
房间里霉菌问题严重，我根本没法住。
好的
The property is clean and offers nice amenities, such as the Bistro and bar. The staff was first class.