The front desk staff needs more training on customer care management and they need to be familiar with their system!
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Hotel refused reservation said they won’t get paid and they don’t take any 3rd party reservations. So we had to go somewhere else, it was late, and we couldn’t win with the front desk.
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Dont bother
Brutal. Rude manager Leslie not willing to even attempt to accommodate guests in any way. No house keeping for 4 days after a number of requests. “Breakfast” was a joke even non existent…biscuits and bacon one morning. Eggs when they tried were discusting. Don’t bother going here. Overpriced one star hotel. I can’t believe this is a Marriott property. So poorly ran by rude staff.
房间干净,美食标配小冰箱和微波炉,早餐也是惯常的西式,所处位置也挺安静的,远离大都市安全这块儿还是有保障的。
房间里有一股奇怪的气味,有点像发霉的宠物味。折叠沙发表面很脏。有血迹和污垢。床单上也有小血迹。手巾上有黄色污渍。淋浴间和浴缸前的地板需要更好的清洁。房间不是很糟,但彻底清洁绝对有帮助!
不要凭外表判断一个人,酒店外观有点老旧,有点吓人,大堂经过翻新,房间也不是很新,但走廊和泳池区非常肮脏,我们选择这家酒店是因为按摩浴缸坏了,因为我们要从新罕布什尔州开车去科罗拉多州。一点都不开心。
这是我住过的最差的酒店。我再也不会去了。太糟糕了。酒店里没有洗衣房,就像酒店说的那样。我等了 15 分钟才吃早餐,因为鸡蛋不见了,他们没有放回去……房间里的咖啡机里有动物窝。此外,当你到达时,酒店门前的那位女士的服务非常糟糕。我再也不会去了,不要租这家酒店。
我们到达时,房间里没有毛巾,然后我们打开沙发床,没有床单,我们还得要枕头和枕套。沙发床非常不舒服,我觉得需要更换。它真的不适合成年人睡在上面。我付钱住行政套房,但期望更好。
床很舒服,游泳池很棒,早餐也很棒
好的
The front desk staff needs more training on customer care management and they need to be familiar with their system!
Hotel refused reservation said they won’t get paid and they don’t take any 3rd party reservations. So we had to go somewhere else, it was late, and we couldn’t win with the front desk.
Dont bother
Brutal. Rude manager Leslie not willing to even attempt to accommodate guests in any way. No house keeping for 4 days after a number of requests. “Breakfast” was a joke even non existent…biscuits and bacon one morning. Eggs when they tried were discusting. Don’t bother going here. Overpriced one star hotel. I can’t believe this is a Marriott property. So poorly ran by rude staff.