酒店回复: Angelia, Thank you for taking the time to provide your feedback from your stay. We will have our maintenance team check the room that you stayed in to ensure that the shower issue is corrected. We do hope to see you again.
酒店回复: Matthew- Thank you for taking the time to provide your feedback. I do apologize that you felt the hotel wasn't clean. We will review this with our housekeeping leadership to ensure that we are maintaining the hotel properly.
3.0分
家庭亲子
原文
翻译提供方：Google
员工非常友善，欧陆式早餐美味，干净整洁。住宿舒适。房间需要翻新。
展开
酒店回复: Deborah- Thank you for taking the time to provide feedback from your recent stay. We're happy to hear that the staff was friendly and the hotel was clean and comfortable. We do hope to have a renovation soon as well.
1.0分
其他
原文
翻译提供方：Google
他们没有给我们两张床的房间。超级失望，因为我带着6.5岁的儿子一起旅行！
前台女士人超级好。只是有点沮丧，因为我之前预订的这间房，就为了两张床。
展开
酒店回复: Courtney- I'm sorry that we did not have a room with 2 beds to offer you. When we have the rooms available to change the reserved room type we are more than happy to do so, it seems that you had reserved a room with 1 king sized bed for your stay and we were sold out of the rooms with 2 beds. We do hope to see you again.
We enjoyed the assortment of breakfast items and the bed was extremely comfortable. Front desk folks were extremely friendly. The hotel itself is very dated and prices during the football game weekend were absolutely horrific - a 200% markup.
4.0分
情侣出游
展开
The stuff was very nice and friendly and we had a nice stay. The breakfast was good and coffee as well! However, there were some insects (spiders and ants) in the room where we stayed. And overall it wasn’t very clean. It’s a good choice for this price.
房间又大又好。员工非常友好。入住手续办理得很顺利。床很舒服。早餐种类丰富。
工作人员非常友好，乐于助人。唯一不好的地方是房间的清洁度。墙上挂着蜘蛛网，入口处的地毯上有一个很大的污渍，沙发和备用毯子上也有污渍。
工作人员很友善。设施令人满意。这个水槽排水不畅，侧面有一条大裂缝。空调效果很好。早餐区需要彻底翻新。
唯一让这次住宿愉快的是工作人员。
肮脏的酒店
这家酒店外观不错，但内部却陈旧不堪，简直脏乱不堪。地毯、沙发和枕头上都有污渍，浴室里还有头发。走廊和电梯也好不到哪里去。入住体验绝对不舒服。
员工非常友善，欧陆式早餐美味，干净整洁。住宿舒适。房间需要翻新。
他们没有给我们两张床的房间。超级失望，因为我带着6.5岁的儿子一起旅行！
前台女士人超级好。只是有点沮丧，因为我之前预订的这间房，就为了两张床。
员工很棒，酒店需要做很多工作。我们以为那是大床，但绝对是双人床。图片和网站上说有热水浴缸，但它被我的水泥填满了。我想说清洁人员需要把房间打扫得更干净一些。我们穿着鞋，因为地毯很脏。我们的空调就在床上，很吵，很蓝。
等了 15 分钟才办理入住，当我到达房间时，垃圾桶里有垃圾
We enjoyed the assortment of breakfast items and the bed was extremely comfortable. Front desk folks were extremely friendly. The hotel itself is very dated and prices during the football game weekend were absolutely horrific - a 200% markup.
The stuff was very nice and friendly and we had a nice stay. The breakfast was good and coffee as well! However, there were some insects (spiders and ants) in the room where we stayed. And overall it wasn’t very clean. It’s a good choice for this price.