酒店回复: Dear Xiaomangguolao,Thank you for your kind words regarding your recent stay. We are delighted to hear that our front desk staff provided you with exceptional service and made you feel at home during your travels. Your appreciation will certainly be shared with the team.Best regards,Hôtel Mercure Paris 15 Porte de Versailles

酒店回复: Dear M305789****,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments on the overall condition of the room and the value for your stay in Paris. We acknowledge that room sizes may vary, and we hope to enhance your experience in the future.Best regards,Hôtel Mercure Paris 15 Porte de Versailles

酒店回复: Dear Guest,Thank you for your wonderful feedback regarding your stay. We are delighted to hear that you found our rooms clean, the location convenient, and the environment safe. Your satisfaction is our priority, and we hope to welcome you back soon.Best regards,Hôtel Mercure Paris 15 Porte de Versailles

酒店回复: Dear Miss/Mister Guest,Thank you for taking the time to share your experience.We are truly and sincerely sorry for what happened during your stay. What you described is absolutely unacceptable, and we fully understand how distressing and violating that situation must have felt especially while you were still in your room and in such a private moment. Your room should always be a place of safety and privacy, without exception.We are also very sorry that you did not receive an immediate and sincere apology when you reported the incident. Regardless of the circumstances, your feelings should have been acknowledged with the care and seriousness they deserve.Please know that we take this matter extremely seriously. Situations like this do not reflect the standards of security, professionalism, and respect that we are committed to providing.We deeply regret the discomfort and shock this caused you, and we sincerely apologize for the impact it had on your sense of safety.Best regards,Vanessa

酒店回复: Dear Guest,Thank you for your wonderful feedback regarding your stay. We are delighted to hear that you found our rooms spacious, clean, and well-equipped. It is gratifying to know that our staff's service and the hotel's location met your expectations. We appreciate your recommendation.Best regards,Hôtel Mercure Paris 15 Porte de Versailles

酒店回复: Dear ZheF,Thank you for your positive feedback regarding our hotel's location, cleanliness, and staff service. We appreciate your suggestion about the elevator access and will consider it as we continually strive to enhance our guests' experience.Best regards,Hôtel Mercure Paris 15 Porte de Versailles

酒店回复: 尊敬的宾客： 感谢您分享您的入住体验。对于噪音干扰和酒店位置不便给您带来的不便，我们深表歉意。您的反馈对我们至关重要，我们将努力提升宾客体验。 此致， 巴黎凡尔赛门15号美居酒店

酒店回复: Dear Falankefan,We sincerely thank you for your comments regarding your stay at the Mercure Paris 15 Porte de Versailles Hotel.We are delighted that you enjoyed the area where the hotel is located. We sincerely apologize for the misunderstanding that occurred during your check-out. We have done our best to resolve the issue as quickly as possible. Thank you again for sharing your experience and we look forward to welcoming you again.Sincerely, Monika - Front Office Shift Leader Mercure P15 Porte de Versailles

酒店回复: Dear Guest,Thank you for your kind feedback regarding your recent stay with us. We are pleased to hear that you found our services satisfactory and appreciated the convenience of our luggage storage during your trip to Disneyland.Best regards,Hôtel Mercure Paris 15 Porte de Versailles