My only complaints is that every stay i have been charged a different amount for deposits and it ties up funds for no reason and the rooms are aging badly shower head are horrible ogher then that its a great place
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酒店回复: Thank you for the great review. We hope to host you again when your travels bring you back to Wichita.
5.0分
商务出差
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Friendly staff when we checked in, room was clean and well designed, indoor pool water was warm, hot tub was hot, snacks were provided for free in the reception area, breakfast was very good (had croissants) and the coffee was fresh!
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酒店回复: Thank you for the great review. We hope to host you again when your travels bring you back to Wichita.
4.0分
家庭亲子
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The hotel was clean and the staff was friendly. The breakfast area was small and overcrowded, but maybe due to the hotel being pretty full. The snacks in the lobby were a nice touch.
It would be great if the pool was open later than 9. It was too crowded to enjoy.
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酒店回复: Thank you for your review. We hope to host you again when your travels bring you back to Wichita.
5.0分
情侣出游
The rooms and hotel were very clean, spacious room. Staff friendly and helpful. Would definitely stay here again!
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酒店回复: On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
4.0分
其他
Friendly and helful front desk staff. The breakfast was really very good and loved the coffee.
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酒店回复: On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
5.0分
其他
The front desk staff member was extremely helpful! I would stay here again.
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酒店回复: Thank you for the great review. We hope to host you again when your travels bring you back to Wichita.
3.0分
其他
Room was great, the hot tub was green and had a funky smell. Needs fixed
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酒店回复: Thank you for letting us know about your recent stay. We apologize any inconvenience with the hot tub. We have shared your review with our maintenance staff to make sure our guidelines are in place. We hope we are able to host you again and make your stay a memorable one
5.0分
情侣出游
We love staying here when we are flying in or out of ICT. The staff is very friendly and accommodating. The hotel has always been clean and comfortable.
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酒店回复: On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
3.0分
其他
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Okay place to stay
The first room we were in the whole floor around the window was soaking wet. When i went down to talk to the staff, he said so you're just letting us know or did you want to change rooms. To assume we'd want to stay in a room with the floor soaking wet is ridiculous. Also they promote having a fire pit but when we asked about it they didnt have a propane tank to run it and just said well sorry. The room and beds were decent however we were in a suite and there's only one tv and you can only see it from one bed, not from the bed closest to the window or from the sitting area.
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酒店回复: On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always important to hear feedback, particularly when it comes from those who matter the most – you! I apologize for any inconvenience caused due to a wet floor. We have our maintenance staff making sure our guidelines are on place. Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
3.0分
家庭亲子
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Hot tub was not hot at all. First room we were in the carpet was very wet (maybe an air conditioner leak?)- switched us to another room that room the tile was all busted up in bathroom and was lifted making walking in bathroom hard. Shower head was broke.
Staff didnt seem to care.
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酒店回复: Dear guest,Thank you for letting us know about your recent stay with us. We apologize any inconvenience you went through during your stay due to the wet carpet. We are renovating our bathrooms one at a time and hope to have them renovated soon. We have followed up with our maintenance staff to make sure our guidelines are on place.Once again, thank you for your feedback that helps us improve in areas required.
My only complaints is that every stay i have been charged a different amount for deposits and it ties up funds for no reason and the rooms are aging badly shower head are horrible ogher then that its a great place
Friendly staff when we checked in, room was clean and well designed, indoor pool water was warm, hot tub was hot, snacks were provided for free in the reception area, breakfast was very good (had croissants) and the coffee was fresh!
The hotel was clean and the staff was friendly. The breakfast area was small and overcrowded, but maybe due to the hotel being pretty full. The snacks in the lobby were a nice touch.
It would be great if the pool was open later than 9. It was too crowded to enjoy.
The rooms and hotel were very clean, spacious room. Staff friendly and helpful. Would definitely stay here again!
Friendly and helful front desk staff. The breakfast was really very good and loved the coffee.
The front desk staff member was extremely helpful! I would stay here again.
Room was great, the hot tub was green and had a funky smell. Needs fixed
We love staying here when we are flying in or out of ICT. The staff is very friendly and accommodating. The hotel has always been clean and comfortable.
Okay place to stay
The first room we were in the whole floor around the window was soaking wet. When i went down to talk to the staff, he said so you're just letting us know or did you want to change rooms. To assume we'd want to stay in a room with the floor soaking wet is ridiculous. Also they promote having a fire pit but when we asked about it they didnt have a propane tank to run it and just said well sorry. The room and beds were decent however we were in a suite and there's only one tv and you can only see it from one bed, not from the bed closest to the window or from the sitting area.
Hot tub was not hot at all. First room we were in the carpet was very wet (maybe an air conditioner leak?)- switched us to another room that room the tile was all busted up in bathroom and was lifted making walking in bathroom hard. Shower head was broke.
Staff didnt seem to care.