The hotel was clean and the staff was friendly. The breakfast area was small and overcrowded, but maybe due to the hotel being pretty full. The snacks in the lobby were a nice touch.
It would be great if the pool was open later than 9. It was too crowded to enjoy.
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酒店回复: Thank you for your review. We hope to host you again when your travels bring you back to Wichita.
5.0分
情侣出游
The rooms and hotel were very clean, spacious room. Staff friendly and helpful. Would definitely stay here again!
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酒店回复: On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
4.0分
其他
Friendly and helful front desk staff. The breakfast was really very good and loved the coffee.
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酒店回复: On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
5.0分
情侣出游
We love staying here when we are flying in or out of ICT. The staff is very friendly and accommodating. The hotel has always been clean and comfortable.
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酒店回复: On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
3.0分
其他
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Okay place to stay
The first room we were in the whole floor around the window was soaking wet. When i went down to talk to the staff, he said so you're just letting us know or did you want to change rooms. To assume we'd want to stay in a room with the floor soaking wet is ridiculous. Also they promote having a fire pit but when we asked about it they didnt have a propane tank to run it and just said well sorry. The room and beds were decent however we were in a suite and there's only one tv and you can only see it from one bed, not from the bed closest to the window or from the sitting area.
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酒店回复: On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always important to hear feedback, particularly when it comes from those who matter the most – you! I apologize for any inconvenience caused due to a wet floor. We have our maintenance staff making sure our guidelines are on place. Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
3.0分
家庭亲子
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Hot tub was not hot at all. First room we were in the carpet was very wet (maybe an air conditioner leak?)- switched us to another room that room the tile was all busted up in bathroom and was lifted making walking in bathroom hard. Shower head was broke.
Staff didnt seem to care.
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酒店回复: Dear guest,Thank you for letting us know about your recent stay with us. We apologize any inconvenience you went through during your stay due to the wet carpet. We are renovating our bathrooms one at a time and hope to have them renovated soon. We have followed up with our maintenance staff to make sure our guidelines are on place.Once again, thank you for your feedback that helps us improve in areas required.
5.0分
其他
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Great hotel. Well appointed, very , very clean, helpful staff, decent snack shop with good variety of items. Liked there was always fresh fruit available along with cookies, etc. by the coffe/tea and infused water. Nice amenities.
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酒店回复: Thank you for the great review. We hope to host you again when your travels bring you back to Wichita.
4.0分
家庭亲子
Rooms and Breakfast were wonderful! Pool was another story, it was cold and the hot tub didn’t work.
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酒店回复: Dear Belinda,Thank you for your feedback. We apologize any inconvenience caused with the pool as an unexpected malfunction took place and we had to wait on an ordered part to arrive. We hope you give us the chance to host you again.
4.0分
其他
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they take you through a maze of parking lots. Very Disappointed that the hot tub was broken. Don't use it as an amenity if you're not going to maintain it! Nice hotel! Great rooms! Shower door leaked, but that just required an extra towel. Incredible breakfast! Good fitness room. Staff was very friendly!
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酒店回复: Dear Ron,Thank you for the review. We apologize the hot tub presenting unexpected issues during your stay that could only be fixed by replacing some parts that had to be ordered and shipped out. We are glad you enjoyed the rest of the hotel and its amenities. We hope to host you again in a near future.Thank you for staying with us.
3.0分
家庭亲子
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This was a beautiful hotel, the staff was friendly and everything seemed very clean. The shuttle was perfect and helpful, it allowed me to return my car rental a day early so I was able to get a refund from the rental place. The breakfast was wonderful, they even let me grab something a few minutes early so that I could catch the shuttle to the airport. I would definitely stay here again.
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酒店回复: Dear Rebecca,Thank you for your review. It is encouraging to hear positive feedback from our guests.We hope to host you again soon.
The hotel was clean and the staff was friendly. The breakfast area was small and overcrowded, but maybe due to the hotel being pretty full. The snacks in the lobby were a nice touch.
It would be great if the pool was open later than 9. It was too crowded to enjoy.
The rooms and hotel were very clean, spacious room. Staff friendly and helpful. Would definitely stay here again!
Friendly and helful front desk staff. The breakfast was really very good and loved the coffee.
We love staying here when we are flying in or out of ICT. The staff is very friendly and accommodating. The hotel has always been clean and comfortable.
Okay place to stay
The first room we were in the whole floor around the window was soaking wet. When i went down to talk to the staff, he said so you're just letting us know or did you want to change rooms. To assume we'd want to stay in a room with the floor soaking wet is ridiculous. Also they promote having a fire pit but when we asked about it they didnt have a propane tank to run it and just said well sorry. The room and beds were decent however we were in a suite and there's only one tv and you can only see it from one bed, not from the bed closest to the window or from the sitting area.
Hot tub was not hot at all. First room we were in the carpet was very wet (maybe an air conditioner leak?)- switched us to another room that room the tile was all busted up in bathroom and was lifted making walking in bathroom hard. Shower head was broke.
Staff didnt seem to care.
Great hotel. Well appointed, very , very clean, helpful staff, decent snack shop with good variety of items. Liked there was always fresh fruit available along with cookies, etc. by the coffe/tea and infused water. Nice amenities.
Rooms and Breakfast were wonderful! Pool was another story, it was cold and the hot tub didn’t work.
they take you through a maze of parking lots. Very Disappointed that the hot tub was broken. Don't use it as an amenity if you're not going to maintain it! Nice hotel! Great rooms! Shower door leaked, but that just required an extra towel. Incredible breakfast! Good fitness room. Staff was very friendly!
This was a beautiful hotel, the staff was friendly and everything seemed very clean. The shuttle was perfect and helpful, it allowed me to return my car rental a day early so I was able to get a refund from the rental place. The breakfast was wonderful, they even let me grab something a few minutes early so that I could catch the shuttle to the airport. I would definitely stay here again.