酒店回复: Thank you for sharing your experience with us. We sincerely apologize for the inconvenience caused by your room key deactivating before the designated check-out time. That should not have happened, and we understand how frustrating it must have been to deal with while preparing to leave.Your feedback has been shared with our team to ensure this does not happen again. We truly appreciate you bringing it to our attention and hope you’ll consider giving us another opportunity to provide a smoother, more enjoyable stay in the future.
酒店回复: Dear Katherin,Thank you for taking the time to leave us such a positive rating! We’re thrilled to hear you enjoyed your stay at Holiday Inn Express Clearwater East – Icot Center by IHG. It’s always wonderful to know our guests had a comfortable experience, and we can’t wait to welcome you back again soon!
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It was fine. Breakfast left a little to be desired. But I much preferred cleanliness, which it was, minus a towel being dirty. Shower was good. Plenty of hot water. Location was ideal. There was a driver doing doughnuts in the parking lot the first night. Other than that, never really felt unsafe.
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酒店回复: Dear Ernest,Thank you for taking the time to share your experience! We’re happy to hear you enjoyed the cleanliness, comfy shower, and convenient location. We appreciate your feedback about breakfast and the towel and will make sure to address it. We hope to welcome you back soon for an even better stay!
物有所值。
酒店翻新过,房间地板上没有地毯(很棒)。免费且美味的美式早餐。他们全天免费提供咖啡(咖啡机)。免费停车。地理位置不是强项,因为它离海滩、购物中心和餐厅不近,但开车去很方便。淋浴水压也有点不足。隔音效果有待改进。隔壁房间关门的噪音在晚上很吵。总之,物有所值。
糟糕透了!
我们预订的是一间配备两张大床的房间,但酒店却给了我们一间只有一张床的房间,价格却一样。我和丈夫、女儿不得不挤在一张小床上。前台工作人员态度极其恶劣,毫无帮助,完全没有解决问题的意愿。这是一次非常令人失望的体验,我不会向其他人推荐这家酒店。
我们在那里住了一晚,但尽管如此,他们还是在退房前一小时禁用了我们的房卡。我不得不花15分钟时间去前台取行李,这很不方便。
房间很大,入住服务也很好。突然间,房间价格比我通过酒店预订的价格高出了近 40 美元。原因是税费……房间费用非常昂贵。因此我们不会再次预订。
房间宽敞且设备齐全,浴室配有超大淋浴以及您所需的一切。安静、宜人的地方。毫无疑问地回归
我们酒店房间里有蟑螂。我们告知了酒店,但他们什么也没做。
他们早餐卖完了。等了30多分钟才有人送餐。
价格不错
好的
It was fine. Breakfast left a little to be desired. But I much preferred cleanliness, which it was, minus a towel being dirty. Shower was good. Plenty of hot water. Location was ideal. There was a driver doing doughnuts in the parking lot the first night. Other than that, never really felt unsafe.