The service during breakfast was superb. Thank you for your wonderful staff at the desk and during breakfast
3.0分
其他
The room had an odor that was undesirable. Could not determine what the issue was rooms are dated and need some upgrading.
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酒店回复: Thank you for taking the time to leave a review. We apologize that you were not 100% satisfied with your stay. You will be glad to know that we are currently making plans for a remodel. We hope you choose to stay with us again in the future.Thank you again.
5.0分
其他
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Staff were friendly and welcoming. Made use of laundry and gym facilities. The room was spacious and bed was comfortable. Air conditioning unit was noisy. Could do with more coffee packets.
3.0分
情侣出游
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This hotel is in serious need of a renovation. Our room had a strong musty smell. Was probably due to the bath having a serious constant drip (really more of low running water). If there are other options I would suggest considering them. I would not stay here again.
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酒店回复: I am very sorry your stay was not up to standard. We were informed of the issue in your room at that time and we did fix the problem. We hope you will give us another chance at providing an excellent stay then next time you find yourself in Oxford/Anniston.
4.0分
其他
Clean room and the sheets smelled clean and fresh. Comfortable beds…
Plus for pet friendly rooms.
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酒店回复: Thank you for taking the time to share your positive experience with us. We hope to see you in the future.
1.0分
其他
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Mildew odors
Our room had a mildew odor which smelled like it was being covered up with Carpet Fresh or some other perfume scent. We went back to the front desk and asked for another room which we were given. The second room also had the same bad odor. We declined a room and went to another hotel.
4.0分
其他
The greeting and departing receptionist were pleasant, informative, and kind.
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酒店回复: It was a pleasure interacting with you. Thank you for staying with us and sharing your experience. We hope to see you again soon.
4.0分
家庭亲子
The first 2 days the hot water heaters had failed, good job getting units back in-service, also gave discount on room rate for the nights.
2.0分
其他
Ehhh
We could hear everything through the walls. The pull out couch was tiny. There was not hot water.
5.0分
家庭亲子
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The concierge was incredibly helpful and the service was wonderful! We’ve never been to this hotel but my family and I would definitely go back. Special shoutout to Allanah for incredible service and support!
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酒店回复: We are delighted that you enjoyed your stay with us at the Fairfield Inn and Suites in Oxford, Alabama. Thank you for your recognizing Allanah and her wonderful service. We hope to see you again.
The service during breakfast was superb. Thank you for your wonderful staff at the desk and during breakfast
The room had an odor that was undesirable. Could not determine what the issue was rooms are dated and need some upgrading.
Staff were friendly and welcoming. Made use of laundry and gym facilities. The room was spacious and bed was comfortable. Air conditioning unit was noisy. Could do with more coffee packets.
This hotel is in serious need of a renovation. Our room had a strong musty smell. Was probably due to the bath having a serious constant drip (really more of low running water). If there are other options I would suggest considering them. I would not stay here again.
Clean room and the sheets smelled clean and fresh. Comfortable beds…
Plus for pet friendly rooms.
Mildew odors
Our room had a mildew odor which smelled like it was being covered up with Carpet Fresh or some other perfume scent. We went back to the front desk and asked for another room which we were given. The second room also had the same bad odor. We declined a room and went to another hotel.
The greeting and departing receptionist were pleasant, informative, and kind.
The first 2 days the hot water heaters had failed, good job getting units back in-service, also gave discount on room rate for the nights.
Ehhh
We could hear everything through the walls. The pull out couch was tiny. There was not hot water.
The concierge was incredibly helpful and the service was wonderful! We’ve never been to this hotel but my family and I would definitely go back. Special shoutout to Allanah for incredible service and support!