酒店回复: Thank you for staying at our hotel. We look forward to your next stay with us.
3.0分
其他
原文
翻译提供方:Google
没有意见
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酒店回复: Thank you for staying with us! We look forward to your next stay with us.
4.0分
其他
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There was trouble at check-in. The clerk seemed swamped with people. He did his best. Later we asked for a cup of milk to take our meds with-which we do wherever we stay-and while the clerk did get us the cup of milk, he stated repeatedly ( at least 4 times ) that Hampton does not do this for guests! (Hampton has done it for us in multiple locations.) The breakfast bar was ok-think we got spoiled when we stayed at the Evergreen location the week before! It was fantastic there!!!!!! Thank you for keeping nice, quiet, attractive rooms.
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酒店回复: Thank you for your feedback. We pride ourselves in providing excellent service and any lapse in it is taken very seriously. We will be sharing your comments with our team for immediate improvements.
3.0分
商务出差
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Not so good this time.
The cleanliness of the room during this visit did not meet the standard. The carpet in the room was dirty and had strings of hair everywhere as if it had not been vacuumed after the last customer. There was hair in the refrigerator in the room. The door to the shower would not remain closed while using the shower.
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酒店回复: Thank you for your feedback. We pride ourselves in providing excellent service and any lapse in it is taken very seriously. We will be sharing your comments with our team for immediate improvements.
4.0分
商务出差
Property was pretty good. A lot of the furniture and appliances really showed thier age. Especially the fridge.
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酒店回复: Thank you for staying with us. We look forward to your next stay with us.
4.0分
其他
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It was a clean and newly remodeled hotel however the room was unfinished with paint on the walls. Loved the gym, very nice and enjoyed my workout before we hit the road the next morning. They weren’t very friendly when it came to the breakfast, went to get just coffee after my workout and they were closing it up, didn’t ask if I needed anything, which I didn’t but I’ve stayed in places that were accommodating!
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酒店回复: Thank you for your feedback. We pride ourselves in providing excellent service and any lapse in it is taken very seriously. We will be sharing your comments with our team for immediate improvements.
3.0分
家庭亲子
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This was definitely not worth the price charged. They were several other hotels in the area for far cheaper and were likely just as average as this one. Small room, older, such uncomfortable beds, air conditioning made room feel moist. Blah.
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酒店回复: Thank you for your feedback. We pride ourselves in providing excellent service and any lapse in it is taken very seriously. We will be sharing your comments with our team for immediate improvements.
5.0分
家庭亲子
Everything was very good. Customer service, very helpful staff, very clean and comfortable. Great breakfast bar.
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酒店回复: Thank you for staying with us. We look forward to your next stay with us.
房间比holiday inn 大多了,性价比还是蛮高的,住宿环境也很好,安静卫生,早餐也很丰盛,以后会多考虑这个品牌的酒店。
这家汉普顿酒店方方面面都太令人失望了。完全没有达到你们酒店一贯的高标准。
优质服务
没有意见
There was trouble at check-in. The clerk seemed swamped with people. He did his best. Later we asked for a cup of milk to take our meds with-which we do wherever we stay-and while the clerk did get us the cup of milk, he stated repeatedly ( at least 4 times ) that Hampton does not do this for guests! (Hampton has done it for us in multiple locations.) The breakfast bar was ok-think we got spoiled when we stayed at the Evergreen location the week before! It was fantastic there!!!!!! Thank you for keeping nice, quiet, attractive rooms.
Not so good this time.
The cleanliness of the room during this visit did not meet the standard. The carpet in the room was dirty and had strings of hair everywhere as if it had not been vacuumed after the last customer. There was hair in the refrigerator in the room. The door to the shower would not remain closed while using the shower.
Property was pretty good. A lot of the furniture and appliances really showed thier age. Especially the fridge.
It was a clean and newly remodeled hotel however the room was unfinished with paint on the walls. Loved the gym, very nice and enjoyed my workout before we hit the road the next morning. They weren’t very friendly when it came to the breakfast, went to get just coffee after my workout and they were closing it up, didn’t ask if I needed anything, which I didn’t but I’ve stayed in places that were accommodating!
This was definitely not worth the price charged. They were several other hotels in the area for far cheaper and were likely just as average as this one. Small room, older, such uncomfortable beds, air conditioning made room feel moist. Blah.
Everything was very good. Customer service, very helpful staff, very clean and comfortable. Great breakfast bar.