酒店回复: Thanks for sharing your experience! We're glad to hear the location, beds, and staff made your stay enjoyable. Sorry to hear the pool wasn’t available — we understand how that can be disappointing. We hope everything else made up for it and that you'll consider staying with us again!Amy C-Guest Services
5.0分
其他
展开
Room was great and Kim at the front desk was very personable. The shower was a little finicky but am guessing it was the operator. The hand held came apart while trying to make it work correctly. The breakfast was delicious and the lady making sure everything was fine did a great job. Like that there is hot chocolate at the coffee bar. Tasted so good since it was chilly.
展开
酒店回复: Thank you for sharing such a detailed and positive review! We’re thrilled you enjoyed your stay and appreciated Kim’s warm hospitality, our breakfast, and the cozy touch of hot chocolate on a chilly day. We’re sorry about the shower issue and will check to ensure everything is working properly. Your feedback helps us improve, and we can’t wait to welcome you back soon!
3.0分
家庭亲子
展开
Room was clean. Check-in was efficient. Coffee and breakfast was okay. Room somewhat dated- the shower in the bathroom dripped constantly. Bathroom door didn’t latch unless slammed. The GFI outlet was loose and plug kept falling out. Mirrored closet door kept coming open and wouldn’t stay latched. No mattress protector in mattress under the sheet.
展开
酒店回复: Thank you for sharing your detailed feedback. We’re glad to hear that you found the room clean and check-in efficient. However, we sincerely apologize for the maintenance issues you encountered, including the bathroom door, outlet, and shower drip. Your comments are extremely valuable, and we’ve shared them with our team to ensure these concerns are addressed promptly. We appreciate your input and hope to provide you with a much-improved experience on your next visit.
3.0分
情侣出游
展开
The room was good but ******* did not change the checkin date. I have a receipt for the correct day but the hotel had the wrong date. They fixed it but what a pain!
展开
酒店回复: Thank you for sharing your feedback. We’re glad our team was able to resolve the issue, but we’re sorry for the inconvenience you experienced with the reservation date. We’ll review this process to ensure smoother experiences in the future. We appreciate your patience and hope to welcome you back for a hassle-free stay.
4.0分
其他
Room was clean but had musty old carpet smell. Staff was helpful a d friendly. Breakfast was very good.
展开
酒店回复: Thank you for your feedback! We’re glad you enjoyed the cleanliness, friendly staff, and breakfast. We’re sorry about the musty carpet smell and will address this promptly to improve guest comfort. We hope to welcome you back for an even better experience.
5.0分
其他
展开
Our room was very spacious and clean. The gal at the desk that checked us in was very nice. I wish I would have caught her name. The laundry area was clean. There was a washer out of order but there were two so we were able to do our laundry.
展开
酒店回复: Thank you for your wonderful review! We’re thrilled you enjoyed the spacious, clean room and our friendly front desk team. We appreciate your understanding about the washer and are glad you were still able to do laundry. We look forward to welcoming you back!
5.0分
家庭亲子
Breakfast was great the bed frame had metal frame sticking out and I kept hitting my leg on it
展开
酒店回复: Thank you for your feedback! We’re delighted you enjoyed the breakfast, but we’re sorry about the issue with the bed frame. Safety and comfort are very important to us, and we’ve shared this with our maintenance team to ensure it’s corrected immediately. We appreciate you bringing this to our attention and hope to welcome you back for an even better stay.
5.0分
其他
Room clean & comfortable. Staff helpful.Breakfast very good. Parking well-lit, appeared safe.
展开
酒店回复: Thank you for your wonderful review! We’re thrilled you enjoyed the clean, comfortable room, helpful staff, and breakfast. We’re also glad you felt safe with our well-lit parking. We look forward to welcoming you back soon!
5.0分
其他
Nice, clean room. Everything was nice. Staff was good and courteous. Pleasant experience.
展开
酒店回复: Thank you for your wonderful review! We’re thrilled you enjoyed the clean room and courteous staff. We look forward to welcoming you back soon!
这地方比较小，酒店交通还算方便，附近沃尔玛，晚上门口还有警察值班的，感觉有点危险。反正吃饭的饭店门口也有保安的。感觉这城市危险系数比较高啊！！
没办法，出差。
非常适合在莫比尔住宿，地理位置优越，床很舒服，员工也很友好。可惜我们不能使用泳池。
Room was great and Kim at the front desk was very personable. The shower was a little finicky but am guessing it was the operator. The hand held came apart while trying to make it work correctly. The breakfast was delicious and the lady making sure everything was fine did a great job. Like that there is hot chocolate at the coffee bar. Tasted so good since it was chilly.
Room was clean. Check-in was efficient. Coffee and breakfast was okay. Room somewhat dated- the shower in the bathroom dripped constantly. Bathroom door didn’t latch unless slammed. The GFI outlet was loose and plug kept falling out. Mirrored closet door kept coming open and wouldn’t stay latched. No mattress protector in mattress under the sheet.
The room was good but ******* did not change the checkin date. I have a receipt for the correct day but the hotel had the wrong date. They fixed it but what a pain!
Room was clean but had musty old carpet smell. Staff was helpful a d friendly. Breakfast was very good.
Our room was very spacious and clean. The gal at the desk that checked us in was very nice. I wish I would have caught her name. The laundry area was clean. There was a washer out of order but there were two so we were able to do our laundry.
Breakfast was great the bed frame had metal frame sticking out and I kept hitting my leg on it
Room clean & comfortable. Staff helpful.Breakfast very good. Parking well-lit, appeared safe.
Nice, clean room. Everything was nice. Staff was good and courteous. Pleasant experience.