酒店回复: Thanks for sharing your experience! We're glad to hear the location, beds, and staff made your stay enjoyable. Sorry to hear the pool wasn’t available — we understand how that can be disappointing. We hope everything else made up for it and that you'll consider staying with us again!Amy C-Guest Services
5.0分
其他
原文
翻译提供方：Google
优质服务！！！
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酒店回复: Gracias, Gustavo! We’re so glad you enjoyed our service. Your kind words mean a lot to our team—hope to welcome you back soon! Have a great day!Amy C-Guest Services
5.0分
朋友出游
Wish they left face hand soup by bathroom sink. Lighting for entrance need to be improved. Everything else was great
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酒店回复: Thanks for your thoughtful feedback! We're glad to hear the rest of your stay was great. Noted on the missing hand soap and entrance lighting — those details matter, and your input helps us improve. Looking forward to welcoming you back with an even smoother experience!
3.0分
其他
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There was only one caffeinated coffee in the room with three decaffeinated coffees. Also when I got in the shower the shower gel container was empty so I had to use shampoo to wash
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酒店回复: Thank you for your feedback. We're sorry to hear about the limited coffee selection and the empty shower gel container — that’s not the standard we aim to uphold. We appreciate you bringing these details to our attention, and we'll make sure our housekeeping team is more thorough in preparing rooms. Your comfort matters to us, and we hope to provide a better experience on your next visit.Thank youAmy C-Guest Services
3.0分
商务出差
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When I look for a hotel I look for one with a pool. The pool was closed due to pump down although I know this stuff happens, it was still what I require when staying at a hotel. The next day the pool was open but the water looked green so I couldn’t use it again. There was no decafe coffee on the second day in the breakfast area or lobby area the entire day. There was stays all the way down the hallway from what looked like a leaking trash cart. The staff was friendly.
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酒店回复: Thank you for taking the time to share your experience. We're truly sorry to hear that the pool was unavailable during your stay and that its condition the following day didn’t meet expectations — we understand how important that amenity is for many guests. We also regret the inconvenience caused by the lack of decaf coffee and the hallway cleanliness issue. Your feedback helps us identify areas for improvement, and we’re actively addressing these concerns to ensure a better experience moving forward. We're glad to hear our staff made a positive impression, and we hope to have the opportunity to welcome you back under better circumstances.Thank you Amy C-Guest Services
4.0分
其他
The bed was comfortable but the pillows need replacing or buy a better quality. The breakfast was nice.
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酒店回复: Thank you for your feedback! We're glad to hear you enjoyed the comfortable bed and our breakfast offerings. We appreciate your note about the pillows — it's helpful and will be shared with our team as we continue working to improve the guest experience. Looking forward to welcoming you again!
5.0分
家庭亲子
I just want to express my appreciation for the staff. We had a family emergency and had to come to mobile. The staff was pleasant and accommodating.
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酒店回复: Thank you so much for sharing this. We're truly grateful for your kind words and are glad our staff could offer support during such a difficult time. Providing comfort and care when it matters most is what we strive for, and it means a lot to know we could be there for you and your family. Wishing you all the best.Thanks!Amy C-Guest Services
5.0分
其他
Great hotel - right off the Interstate - 15 minute drive to the airport. very friendly people, Clean comfortable room
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酒店回复: Thank you for the great review! We're glad you enjoyed the convenient location, friendly service, and clean, comfortable room. It’s wonderful to hear everything came together for a smooth and pleasant stay — we hope to welcome you back soon!Sincerely,Amy C
3.0分
情侣出游
Carpet needed cleaning; feet left footprints when I stepped into the shower. Shower door was extremely hard to open/close. Bed was comfortable.
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酒店回复: Thank you, Mark, for your honest feedback. We're glad you found the bed comfortable, but we're sorry about the carpet and shower door issues. We've shared your comments with our maintenance and housekeeping teams to ensure improvements are made. We hope you'll give us another chance to impress you.Sincerely,Guest Services, Amy C
这地方比较小，酒店交通还算方便，附近沃尔玛，晚上门口还有警察值班的，感觉有点危险。反正吃饭的饭店门口也有保安的。感觉这城市危险系数比较高啊！！
没办法，出差。
非常适合在莫比尔住宿，地理位置优越，床很舒服，员工也很友好。可惜我们不能使用泳池。
优质服务！！！
Wish they left face hand soup by bathroom sink. Lighting for entrance need to be improved. Everything else was great
There was only one caffeinated coffee in the room with three decaffeinated coffees. Also when I got in the shower the shower gel container was empty so I had to use shampoo to wash
When I look for a hotel I look for one with a pool. The pool was closed due to pump down although I know this stuff happens, it was still what I require when staying at a hotel. The next day the pool was open but the water looked green so I couldn’t use it again. There was no decafe coffee on the second day in the breakfast area or lobby area the entire day. There was stays all the way down the hallway from what looked like a leaking trash cart. The staff was friendly.
The bed was comfortable but the pillows need replacing or buy a better quality. The breakfast was nice.
I just want to express my appreciation for the staff. We had a family emergency and had to come to mobile. The staff was pleasant and accommodating.
Great hotel - right off the Interstate - 15 minute drive to the airport. very friendly people, Clean comfortable room
Carpet needed cleaning; feet left footprints when I stepped into the shower. Shower door was extremely hard to open/close. Bed was comfortable.