Room was clean and bed comfortable. Good breakfast and we appreciated the fact that it was served till 10:00.
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酒店回复: Thank you for your wonderful review. We look forward to hosting you again the next time your travels bring you back to the area.
3.0分
其他
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Okay but could be better.
Room not serviced, house keeping called late afternoon of penultimate day 3/4.
Morning of departure no hot water for showering, spoke front desk on leaving was told repairs still ongoing.
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酒店回复: Please accept our apologies for the unfortunate issues during your stay that you experienced. I can assure you that we will be looking into these instances and correcting them moving forward is our top priority. Thank you for taking time out of your day to bring these issues to our attention.
3.0分
其他
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The hotel didn't look like the photos used. I wasn't super happy about that. they used generic photos and that caused us to book a hotel separate from our friends because all the photos matched.
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酒店回复: Hello, all of the photos on here are of our actual hotel. We do not have stock photos posted. Our property just went through a remodel and we took new pictures.
5.0分
其他
Nice quiet place. Convenient to shopping and restaurants. Didnt see a pool or hot tub on the property. Nice breakfast area off the lobby.
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酒店回复: Hello,Thank you for your review of our property. We appreciate you taking the time out of your day to do this. Unfortunately we do not have a hot tub at our property, however we do have an indoor pool that is on the first floor across from the elevators. We hope you enjoyed your stay and again appreciate the review.
5.0分
其他
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Fairfield Inn by Marriott Springdale on Reiff St.
Everything went smoothly. Check-in was quick and easy. The room was query and clean. The breakfast was very good!
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酒店回复: Ernestine, thank you so much for your review of Fairfield Springdale. I will certainly review this with the staff, as compliments are so important for morale. We so appreciate your time to let us know about your wonderful stay! We will see you next time you are in NW Arkansas!
3.0分
商务出差
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I was told to pay an $80 coincidental fee that would be returned to my bank account upon checking out. They said for me to contact you all in regards to when that will be refunded. Also, I was bitten by ants and had to change rooms and was bitten there too. I reached out to the hotel online customer service about the issue and I'm waiting to hear back from that. More importantly, when will my coincidental
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酒店回复: We released the incidentals the day you checked out so now it is up to your bank as to when they release it back to you. As for the ant situation...what hotel customer service did you report it to so that I can go and check on that for you?
2.0分
其他
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Disappointed
I originally booked a nearby hotel but upon check in found out the pool was closed. So I quickly formed plan b and reserved this one. When I checked in I asked if the pool was working and they said yes, but people have said it was a little cold, but have still been using it. Since one of the main reasons for our trip was for my kids to swim, I figured a little cold water wouldn't bother them. It was not a little cold, it was freezing! If we hadn't already unloaded everything, we would have left. I was so disappointed. Plus the room was way smaller than the one I booked at the other hotel. I ended up soending and extra $60+ to take my kids to the bowling alley/arcade to make up for the lack of swimming. Now I'll have to plan another weekend trip for the kids to actually swim.
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酒店回复: Thank you for letting us know about your stay with us. Our apologies that it was not what you thought it would be.
5.0分
情侣出游
Nice clean rooms. Very good breakfast. Friendly staff
5.0分
家庭亲子
Great place , always clean . Location is perfect, easy access to nearby Interstate
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酒店回复: Thank you so much for your kind words. We enjoyed having you stay at our hotel. We look forward to seeing you again in the future!
我们在这家酒店短暂地住了一晚。工作人员非常友好，乐于助人，满足了我们所有的需求。我们入住的是双人间，干净舒适。早餐种类丰富，但就餐区本身却非常脏乱。到处都是碎屑和垃圾，你不得不不断地要求他们补充。负责早餐的女士人很好，但她总是坐在手机前，而她本可以打理房间，保持房间整洁。此外，我们经过时，几乎每个酒店的垃圾桶都堆满了垃圾——清洁人员似乎没有尽职尽责。不过，我们在办理入住手续时以及入住期间遇到的员工都很好。
Good stay
Room was clean and bed comfortable. Good breakfast and we appreciated the fact that it was served till 10:00.
Okay but could be better.
Room not serviced, house keeping called late afternoon of penultimate day 3/4.
Morning of departure no hot water for showering, spoke front desk on leaving was told repairs still ongoing.
The hotel didn't look like the photos used. I wasn't super happy about that. they used generic photos and that caused us to book a hotel separate from our friends because all the photos matched.
Nice quiet place. Convenient to shopping and restaurants. Didnt see a pool or hot tub on the property. Nice breakfast area off the lobby.
Fairfield Inn by Marriott Springdale on Reiff St.
Everything went smoothly. Check-in was quick and easy. The room was query and clean. The breakfast was very good!
I was told to pay an $80 coincidental fee that would be returned to my bank account upon checking out. They said for me to contact you all in regards to when that will be refunded. Also, I was bitten by ants and had to change rooms and was bitten there too. I reached out to the hotel online customer service about the issue and I'm waiting to hear back from that. More importantly, when will my coincidental
Disappointed
I originally booked a nearby hotel but upon check in found out the pool was closed. So I quickly formed plan b and reserved this one. When I checked in I asked if the pool was working and they said yes, but people have said it was a little cold, but have still been using it. Since one of the main reasons for our trip was for my kids to swim, I figured a little cold water wouldn't bother them. It was not a little cold, it was freezing! If we hadn't already unloaded everything, we would have left. I was so disappointed. Plus the room was way smaller than the one I booked at the other hotel. I ended up soending and extra $60+ to take my kids to the bowling alley/arcade to make up for the lack of swimming. Now I'll have to plan another weekend trip for the kids to actually swim.
Nice clean rooms. Very good breakfast. Friendly staff
Great place , always clean . Location is perfect, easy access to nearby Interstate