酒店回复: I am very sorry we did not meet your expectations. We are receiving renovations currently and they should be completed in December. Hopefully you give us another chance next time you are in the Garden Grove area.
5.0分
家庭亲子
原文
翻译提供方:Google
距离公园非常近
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酒店回复: Thank you for your feedback, Estefany! We are thrilled to hear you had a 10/10 stay and hope to accommodate you again! Thank you for choosing us! :)
3.0分
其他
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Construction going on so part of the hallway and elevator always dirty. Hallways were dreary. The room itself was clean. And the customer service was good. Expected better for it carrying the Hilton name.
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酒店回复: Thank you for taking the time to share your experience with us. We appreciate your feedback as allows us to improve our guest experience.
1.0分
其他
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Do not book here
This hotel is RUN DOWN. It is not at all as advertised. I would never book here again. The pool was dirty, the hallway, room, bathroom all disgusting. The paper cups in our room were dirty. The shower wasn’t working properly. The bed sheets smelled so foul.
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酒店回复: Hello Michelle. We appreciate your feedback. I am sorry to hear your experience was not up to par. We are currently undergoing renovations to address any issues you may have had. We hope you will consider us next time following the completion of our renovations.
离迪士尼比较近,在房间里就可以看见焰火,停车免费,性价比很高!很满意👍
虽然都给了四颗星,但设施给了5颗,理由是,他们家可以做饭,也是我们连着住的最久的,孩子在附近学校夏令营,没有提前定,找了一圈,这个最合适了,但美丽国的电磁炉温度不高,但早上做个早点可以,楼下有个服务员,印尼的吧,瘦瘦的态度不是很好,到底收早餐特别快,我们提了点建议,早餐一般吧,咖啡随便喝,可以用洗衣机洗衣服,适合长住
酒店不错,房间是迷你套房,很宽敞。前台大部分员工都非常友好、礼貌且乐于助人。但有时我感觉自己的诉求完全被忽视了,于是就不再说话,直接离开了。早餐服务人员很棒。但是,即使反复要求,客房清洁服务也几乎不可能得到。就连换条干净的毛巾都非常困难,令人沮丧。此外,我们入住时房间本可以更干净一些。冰箱和橱柜上污渍斑斑,并不干净。
酒店名称中包含“Maingate”(主门),让人误以为酒店靠近迪士尼乐园的主门。但当我们得知实际上需要步行两英里才能到达时,却感到非常失望。幸好,ART(澳大利亚酒店集团)在我们酒店隔壁两家酒店提供了优质的服务。
酒店外观不错,但内部需要好好打理一下,因为看起来有些破旧!
我觉得服务有点不太友好。
早餐还可以!
停车费完全没必要,因为酒店后面有免费停车场。
床上用品可以更好,要是贴上希尔顿的标签就更好了。
床单很旧,床罩很薄!
他们正在装修六楼,噪音一直持续到早上7点。
我建议装修完后再租。
我们刚进酒店的时候,沙发很脏,第二天醒来的时候,我女儿身上有被咬的地方。我们不知道是不是跳蚤。如果是臭虫,第二天她醒来的时候身上又被咬了。我们通知了酒店办公室,但他们什么也没说。他们甚至没有把我们赶出房间。这太糟糕了。我不推荐这家酒店。
我们刚进酒店的时候,沙发很脏,第二天醒来的时候,我女儿身上有被咬的地方。我们不知道是不是跳蚤。如果是臭虫,第二天她醒来的时候身上又被咬了。我们通知了酒店办公室,但他们什么也没说。他们甚至没有把我们赶出房间。这太糟糕了。我不推荐这家酒店。
这是我住过最差的酒店,我不得不换了两次房间,原因很简单:两间都脏得要命,而且房间气味难闻。所以很遗憾,我没有住在这里,因为我不想让我的家人因为房间的气味和环境而受到任何伤害。
这家房子可以说是最干净的了,但地毯很脏,而且有股恶心的味道。毛巾和床也不够干净!!
价格太高了!!
距离公园非常近
Construction going on so part of the hallway and elevator always dirty. Hallways were dreary. The room itself was clean. And the customer service was good. Expected better for it carrying the Hilton name.
Do not book here
This hotel is RUN DOWN. It is not at all as advertised. I would never book here again. The pool was dirty, the hallway, room, bathroom all disgusting. The paper cups in our room were dirty. The shower wasn’t working properly. The bed sheets smelled so foul.