酒店回复: Obrigado pelo seu feedback maravilhoso! Ficamos muito felizes em saber que tudo foi perfeito durante sua estadia. Esperamos recebê-lo de volta em breve!
4.0分
家庭亲子
原文
翻译提供方：Google
非常好的地方，停车位有限，除早餐外没有其他餐饮服务，但其他一切都很棒。
酒店回复: Thanks for staying with us. We appreciate your feedback
5.0分
其他
The staff were awesome. The rooms were immaculate and clean. Would definitely recommend a stay at this establishment.
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酒店回复: On behalf of the entire hotel team, I want to thank you for sharing your experience during your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!
1.0分
其他
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Nope
I made reservations a month in advance. They called me at 4:30 PM right before I arrived and said that there was a glitch and I had no reservation. They gave me a downgrade for a room. No kitchen, I had brought food to cook. Ruined my plans.and sent me two towns over to one of their subpar affiliates, the room had no kitchen, and the microwave didn’t even work. It was dirty. Service was terrible. It was a Springhill suites or something like that. I should have been given compensation above what I had asked for in the first place. But I got no compensation. I guess I was lucky to have any place to stay. Or that’s the way they think anyway.Not happy at all. I’ll be staying with Hilton from now on.
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酒店回复: Dear Valued Guest,Thank you so much for taking the time to share your recent experience with us. Please know that we take your comments very seriously. I’ve shared your feedback with our leadership team so we can address these issues directly. We apologize we had limited inventory during your reserved stay. We will do better to keep track of it in the future to not inconvenience our guest. Warm regards,CHASITY ELDERAssistant General ManagerResidence Inn by Marriott Mystic
5.0分
其他
Our stay was very good. The staff was very helpful and pleasant.
Rooms were very clean. We truly enjoyed our stay.
Thank you
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酒店回复: On behalf of the entire hotel team, I want to thank you for sharing your experience during your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with department leaders and staff members as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,CHASITY ELDERAssistant General ManagerResidence Inn by Marriott Mystic
5.0分
家庭亲子
No down pillows please. My husband is allergic
The staff was super responsive in replacing them tho
2.0分
家庭亲子
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I stayed in a 2BR room for 2 nights with my family. The bathrooms in both rooms weren't flushing. They kind of fixed 1 but not the other. We all had to share 1 toilet. The tubs weren't draining properly either. Not much breakfast options for what it's worth. Disappointing stay.
5.0分
家庭亲子
The price for the 2 bedroom suite was great, and the rooms were sizeable. Kids enjoyed the pool and the amenities. Continental breakfast was great.
2.0分
家庭亲子
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Our door was stuck and could only open by shoving it
The sofabed mattress was dirty and had no stuffing
The safe didn’t work
Room was not cleaned during our stay
2.0分
家庭亲子
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There was a window air conditioner that only kept the living room cold. It was sweltering in the hallway also. The bed was very uncomfortable, and I had to call for extra sheets, blankets and pillows for the sofa bed, even though we had three people listed on our reservation
美好的时光。
一切都很完美。
非常好的地方，停车位有限，除早餐外没有其他餐饮服务，但其他一切都很棒。
The staff were awesome. The rooms were immaculate and clean. Would definitely recommend a stay at this establishment.
Nope
I made reservations a month in advance. They called me at 4:30 PM right before I arrived and said that there was a glitch and I had no reservation. They gave me a downgrade for a room. No kitchen, I had brought food to cook. Ruined my plans.and sent me two towns over to one of their subpar affiliates, the room had no kitchen, and the microwave didn’t even work. It was dirty. Service was terrible. It was a Springhill suites or something like that. I should have been given compensation above what I had asked for in the first place. But I got no compensation. I guess I was lucky to have any place to stay. Or that’s the way they think anyway.Not happy at all. I’ll be staying with Hilton from now on.
Our stay was very good. The staff was very helpful and pleasant.
Rooms were very clean. We truly enjoyed our stay.
Thank you
No down pillows please. My husband is allergic
The staff was super responsive in replacing them tho
I stayed in a 2BR room for 2 nights with my family. The bathrooms in both rooms weren't flushing. They kind of fixed 1 but not the other. We all had to share 1 toilet. The tubs weren't draining properly either. Not much breakfast options for what it's worth. Disappointing stay.
The price for the 2 bedroom suite was great, and the rooms were sizeable. Kids enjoyed the pool and the amenities. Continental breakfast was great.
Our door was stuck and could only open by shoving it
The sofabed mattress was dirty and had no stuffing
The safe didn’t work
Room was not cleaned during our stay
There was a window air conditioner that only kept the living room cold. It was sweltering in the hallway also. The bed was very uncomfortable, and I had to call for extra sheets, blankets and pillows for the sofa bed, even though we had three people listed on our reservation