酒店回复: Thank you for sharing such wonderful feedback! We’re thrilled to hear you enjoyed your stay, especially our spacious and clean accommodations, the amazing breakfast omelets, and our friendly, engaging staff. It’s great to know you also enjoyed the nearby attractions. We can’t wait to welcome you back for another great stay!
酒店回复: Thank you for taking the time to share your experience. We're so glad to hear that our team made you feel welcome and that you enjoyed the breakfast and evening reception — we’ll be sure to share your kind words with the staff. That said, we sincerely apologize that the condition of your rooms did not meet expectations. We understand how disappointing that must have been, especially following a great stay elsewhere. Your comments are being shared with our housekeeping and maintenance teams so we can address these issues directly. We truly value your feedback and hope you'll consider giving us another opportunity to provide you with a better stay.
酒店回复: Thank you for bringing this to our attention. We sincerely apologize for the condition of your room and for the lack of follow-up after you reported the issues. This is far from the standard we aim to provide, and your experience does not reflect the level of cleanliness and service we expect from our team. Please know we are addressing this with the appropriate departments to ensure it is promptly corrected and does not happen again. We truly appreciate your feedback, and we hope to have the chance to provide you with a much-improved stay in the future.
5.0分
商务出差
原文
翻译提供方：Google
干净、漂亮、非常安静
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酒店回复: Thank you so much for the perfect rating! We’re thrilled to know you had a great experience with us. We hope to welcome you back again soon!
5.0分
其他
原文
翻译提供方：Google
一切都很棒
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酒店回复: Thank you for the wonderful 10 out of 10 rating! We’re delighted to hear you enjoyed your stay and truly appreciate you choosing to stay with us. We look forward to welcoming you back again soon!
我要感谢前台工作人员，在我这么早的时间帮我安排好了早餐。
酒店服务好，卫生环境还可以，设施有些旧。
房间非常棒！一尘不染，员工都特别有礼貌，乐于助人。因为我们要很早起床出门，员工们非常体贴地满足了我们一些客房服务需求，好让我们安顿下来，好好补个觉。床超级舒服，一切都非常干净！对我们的选择感到非常满意！
我住得非常愉快！一切都非常干净宽敞。早餐棒极了！煎蛋卷简直太好吃了！工作人员非常友好热情。酒店附近有很多商店和活动场所，例如Top Golf、I Fly、Dave & Busters和Cigar Lounge。我一定会再次入住这里。
首先我要说的是，这里的员工太棒了。每个人都热情友好。晚上的早餐和鸡尾酒会真是锦上添花。可惜的是，房间又脏又旧。我们不得不换房间，因为之前的房间太脏了，而新房间也好不到哪里去。我们之前住在奥兰多一家很漂亮的度假村，但到了之后非常失望。
我预订了一间双人套房。抵达当天早上，他们打电话说没有双人套房了。我被迫以折扣价租了一间额外的套房。空调系统夜间停止工作，公共区域也非常热，疑似空调故障。
房间干净宽敞，员工友善，早餐新鲜丰富，空调效果好，每人两杯免费饮品，下午还有小吃，一切都很棒。
房间里有异味，垃圾桶里有霉点，浴室里有霉点，床架上也有污渍。我联系了工作人员，并给他们发了照片，但什么也没做。
干净、漂亮、非常安静
一切都很棒