酒店回复: On behalf of the entire hotel team, I want to thank you for sharing your experience with us. It's always rewarding to receive positive feedback, especially when it comes from those who matter most to us: you! We've shared your comments with our staff to celebrate the excellent experiences we provide our guests and to identify areas for improvement and prevent future issues. Once again, thank you for taking the time to share your feedback. We look forward to welcoming you back very soon.
5.0分
其他
原文
翻译提供方：Google
超级干净……一切都很完美
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酒店回复: En nombre de todo el equipo del hotel, quiero agradecerle que haya compartido su experiencia con nosotros. Siempre es gratificante recibir comentarios positivos, sobre todo cuando provienen de quienes más nos importan: ¡usted! Hemos compartido sus comentarios con nuestro personal para celebrar las excelentes experiencias que brindamos a nuestros huéspedes y para identificar áreas de mejora y prevenir futuros inconvenientes. Una vez más, le agradezco que se haya tomado el tiempo para compartir sus comentarios. Esperamos darle la bienvenida nuevamente muy pronto.
3.0分
家庭亲子
原文
翻译提供方：Google
差不多
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酒店回复: Gracias por tomarse el tiempo para compartir sus pensamientos sobre su estadía con nosotros. Te agradezco que nos lo hagas saber. Compartiré su mensaje con el equipo de liderazgo gerencial. Una vez más, gracias por tomarse el tiempo de compartir sus comentarios. Aprecio que haya elegido quedarse con nosotros.
5.0分
情侣出游
They had a great little bistro in hotel. They had happy hour from 5:00 to 7:00 Great appetizers and drinks was a wonderful hotel
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酒店回复: On behalf of the entire hotel team, I want to thank you for sharing your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – You! Your feedback has been shared with our Staff as a way of celebrating the great guest experiences we delivered and where to improve to prevent future issues. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
3.0分
其他
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Not good:
The first room I get was it a sound from the fridge and some other type of electrical frequency noise, thay I could not stand.
so I went down directly and explain, in reception they was nice and helpful to change my room.
The new room was better but, I could still hear some typ of electrical frequency noise, and also it was easy to hear when people walking in hallway and was getring in to there room.
Good:
Nice and helpfull people in reception.
Parking was good and included in your stay.
The bed feel solid enough ( I have back problem) so I was little worried but whent fine :)
The room feelt clean, bathroom feelt allright.
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酒店回复: Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the Management leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us
5.0分
其他
Beautiful hotel and rooms!! Very clean! Courteous front desk staff! Will definitely be back!
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酒店回复: On behalf of the entire hotel team, I want to thank you for sharing your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – You! Your feedback has been shared with our Staff as a way of celebrating the great guest experiences we delivered and where to improve to prevent future issues. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
4.0分
其他
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I noticed a few stains on the top left of the bed after my first night’s stay under my pillow. I showed it to housekeeping the next morning, and she said she would take care of it. When I returned to my room around 5 p.m., it still hadn’t been done. I notified the front desk, and they said housekeeping had already gone home but could give me fresh sheets. I ended up having to make my own bed. That was disappointing.
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酒店回复: Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the Management leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us
4.0分
其他
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Everything was great! The rep at the front desk was exceptional. The only reason I didn't give 5 stars is because one of the elevators were down and the working one was terribly slow which was a pain considering there was an event in town & the hotel was packed. Overall, a great spot. We would stay again 🙂
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酒店回复: On behalf of the entire hotel team, I want to thank you for sharing your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – You! Your feedback has been shared with our Staff as a way of celebrating the great guest experiences we delivered and where to improve to prevent future issues. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
5.0分
情侣出游
Staff- Great! Only negative was that an elevator was out on one end, so had to go up and down on opposite of our room. Timely to get on and off.
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酒店回复: On behalf of the entire hotel team, I want to thank you for sharing your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – You! Your feedback has been shared with our Staff as a way of celebrating the great guest experiences we delivered and where to improve to prevent future issues. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
很棒的酒店。地理位置很好。从顶楼阳台看出去的风景很美。员工很友善，服务也很出色。一切都很顺利。
房间干净整洁，大堂很棒，欢乐时光的鸡尾酒也很美味。
超级干净……一切都很完美
差不多
They had a great little bistro in hotel. They had happy hour from 5:00 to 7:00 Great appetizers and drinks was a wonderful hotel
Not good:
The first room I get was it a sound from the fridge and some other type of electrical frequency noise, thay I could not stand.
so I went down directly and explain, in reception they was nice and helpful to change my room.
The new room was better but, I could still hear some typ of electrical frequency noise, and also it was easy to hear when people walking in hallway and was getring in to there room.
Good:
Nice and helpfull people in reception.
Parking was good and included in your stay.
The bed feel solid enough ( I have back problem) so I was little worried but whent fine :)
The room feelt clean, bathroom feelt allright.
Beautiful hotel and rooms!! Very clean! Courteous front desk staff! Will definitely be back!
I noticed a few stains on the top left of the bed after my first night’s stay under my pillow. I showed it to housekeeping the next morning, and she said she would take care of it. When I returned to my room around 5 p.m., it still hadn’t been done. I notified the front desk, and they said housekeeping had already gone home but could give me fresh sheets. I ended up having to make my own bed. That was disappointing.
Everything was great! The rep at the front desk was exceptional. The only reason I didn't give 5 stars is because one of the elevators were down and the working one was terribly slow which was a pain considering there was an event in town & the hotel was packed. Overall, a great spot. We would stay again 🙂
Staff- Great! Only negative was that an elevator was out on one end, so had to go up and down on opposite of our room. Timely to get on and off.