酒店回复: Dear Guest,Thank you for your fantastic review! We're delighted to hear you had an excellent experience. We look forward to welcoming you back soon!Sincerely, Hotel Manager
1.0分
其他
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The staff was amazing and did their very best. Unfortunately the hotel was experiencing some issues that made the stay less than pleasant. The room key system was down. We had to wait for a staff member to walk us to our room every time. The usb outlets in the room did not work as well.
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酒店回复: Dear Guest,Thank you for your feedback. We’re glad to hear our staff made a positive impression, and we sincerely apologize for the inconveniences you experienced. We appreciate your comments and will work on resolving these issues to improve future stays.Sincerely, Hotel Manager
5.0分
商务出差
Great hotel in Perry! Breakfast had a good variety and all staff was very nice and helpful.
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酒店回复: Dear Guest,Thank you for your kind words! We’re thrilled you enjoyed the breakfast and found our staff helpful. We look forward to welcoming you back to Perry soon!Sincerely, Hotel Manager
3.0分
商务出差
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The room that we were assigned actually had a bag of trash in the middle of the room and rubber gloves on the floor. Wasn’t finished cleaning. And that was their last available room. We have arrived at 9:30 at night while traveling. They finally found us a room, but it did not even have a TV that worked.
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酒店回复: Dear Guest,We sincerely apologize for the experience you described. That’s absolutely not the standard we aim to uphold. We’re very sorry for the inconvenience you faced upon arrival and with the room’s condition. Your comments have been shared with our housekeeping and maintenance teams to ensure this does not happen again. Thank you for bringing this to our attention.Sincerely, Hotel Manager
2.0分
商务出差
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I was givrn my key card in mybroom javing di nervwhen another guest walked in with same room.key card. Breakfast also was not as good as lastvweek and i had to change rooms as tv did not work not a good experience
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酒店回复: Dear Guest,We’re very sorry for the issues you experienced with the key card, room change, and breakfast. This is not the experience we want for our guests. Please know we’re addressing these concerns to prevent them from happening again. Thank you for your feedback.Sincerely, Hotel Manager
5.0分
其他
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Will stay again
We have stayed here a couple of times and the experience has always been great clean large rooms friendly staff good breakfast plenty of parking.
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酒店回复: Dear Guest,Thank you for your continued support! We're so glad to hear you've consistently had a great experience with us. Clean, spacious rooms, friendly service, and a good breakfast are what we aim for—looking forward to your next stay!Sincerely, Hotel Manager
2.0分
其他
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There was nothing special to warrent the inflated price. It was definitely not ritzy enough to charge what they did. There is literally nothing to do in Perry that would make you stay more than overnight. Exhaustion after a 14hr drive is the only reason I chose this hotel.
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酒店回复: Dear Guest,Thank you for your honest feedback. We're sorry to hear the experience didn’t meet your expectations in relation to the price. We understand your concerns and will review our pricing and value offerings to better align with guest expectations. We appreciate you sharing your experience.Sincerely, Hotel Manager
3.0分
其他
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Everything was great, but there was a fire alarm pulled in the middle of the night so we got out of bed and walked our kids down to find out it was nothing. Other than that great place.
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酒店回复: Dear Guest,Thank you for your review! We're glad to hear you had a great stay overall, though we're sorry for the late-night fire alarm disruption. We understand how frustrating that can be, especially with kids. We appreciate your understanding and hope to welcome you back for an even smoother experience!Sincerely, Hotel Manager
这个地方简直是颗宝石！房间很棒，完全翻新过，现代、干净、舒适。我喜欢房间里的挂钩和浴室置物架。走廊天花板有些水渍，但除此之外，酒店维护得非常好。
酒店很干净，员工也很友善。如果再来这个地区，我肯定还会选择住这里。
非常非常好
优秀——宏伟
The staff was amazing and did their very best. Unfortunately the hotel was experiencing some issues that made the stay less than pleasant. The room key system was down. We had to wait for a staff member to walk us to our room every time. The usb outlets in the room did not work as well.
Great hotel in Perry! Breakfast had a good variety and all staff was very nice and helpful.
The room that we were assigned actually had a bag of trash in the middle of the room and rubber gloves on the floor. Wasn’t finished cleaning. And that was their last available room. We have arrived at 9:30 at night while traveling. They finally found us a room, but it did not even have a TV that worked.
I was givrn my key card in mybroom javing di nervwhen another guest walked in with same room.key card. Breakfast also was not as good as lastvweek and i had to change rooms as tv did not work not a good experience
Will stay again
We have stayed here a couple of times and the experience has always been great clean large rooms friendly staff good breakfast plenty of parking.
There was nothing special to warrent the inflated price. It was definitely not ritzy enough to charge what they did. There is literally nothing to do in Perry that would make you stay more than overnight. Exhaustion after a 14hr drive is the only reason I chose this hotel.
Everything was great, but there was a fire alarm pulled in the middle of the night so we got out of bed and walked our kids down to find out it was nothing. Other than that great place.