I recently stayed at the Embassy Suites near USF in Tampa, Florida, and overall, it was a decent experience with a few issues worth mentioning.
The room was spacious and comfortable enough, but not spotless — it was clean enough to stay in, though some areas could use more attention. There were heating and dripping water issues from the bathtub, which made the bathroom feel damp at times. Housekeeping was polite but seemed limited — they didn’t have air freshener available when I asked, which would have helped freshen the space.
On the positive side, the breakfast was excellent with a nice variety of hot and cold options, and the staff working the dining area were friendly and attentive. The location is convenient — close to the university, restaurants, and only a short drive from the airport. The evening reception with snacks and drinks was also a great touch.
The biggest drawback for me was still the lack of wired internet or Ethernet ports, which made remote work difficult.
Pros:
• Spacious suite layout
• Great complimentary breakfast and evening reception
• Convenient, safe location
Cons:
• Minor maintenance issues (leaky tub, heating)
• No air freshener available through housekeeping
• No wired internet or Ethernet ports for secure work connections
Overall, it’s a comfortable hotel with friendly staff, but it could be much better with some attention to maintenance and in-room details.
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酒店回复: Thank you for sharing your review and recommendation. We're pleased to hear that our comfortable hotel, friendly staff, and convenient location made for an enjoyable stay. Along with providing us with areas of opportunity, your feedback serves as encouragement to our associates. We enjoyed having you as our guest, and we hope you'll visit us again soon.
5.0分
其他
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I have been to this facility in the recent past and I am impressed by the excellent upkeep of this property.
The staff at the reception area and the breakfast area were fantastic.
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酒店回复: Thank you for taking the time to share your experience and for championing our hotel! We are so appreciative of your generous review and your continued choice to stay with us. We hope to welcome you again soon.
4.0分
其他
The food was good. Staff was pleasant and the facility was clean. However, it was very cold in the building and i was t pleased about no cash accepted.
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酒店回复: While it sounds like you had a lot to like about your stay, I am very sorry that we didn't exceed your expectations overall. Your detailed feedback is appreciated as it helps us to focus on the areas that need our immediate attention for improvement. Please consider a return trip so we can provide you with a better experience.
4.0分
其他
Good breakfast. Unfortunately it was to cold in the lobby area, so the food got cold instantly. The rooms were clean and comfortable.
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酒店回复: Thank you for your review. I'm so sorry to hear about the unfortunate experience you had at breakfast, and I would certainly never want to leave you with a poor impression. Please know that your comments are being addressed with our team, and additional steps will be taken to ensure we're doing all we can to serve our guests. We hope you'll consider staying with us again.
4.0分
情侣出游
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The facility was wonderful and happy hour and breakfast were great. However, the dining table in our room had not been cleaned and we found a shrimp tail on the floor. The nightstand had rings left from a glass
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酒店回复: Thank you for providing us with your feedback. Your kind and informative comments are greatly appreciated. We are pleased to hear that you were mostly satisfied with your stay. However, we apologize for any inconvenience caused by our lapses in housekeeping, and we have noted your comments for improvement. We value your business and hope to have the opportunity to provide you with a flawless experience in the future.
我最近入住了这家酒店，整体体验非常满意。首先，房间的装修风格非常现代且舒适，给人一种温馨的感觉。床品质量很好，床单柔软舒适，枕头也很舒适。浴室设施齐全，洗浴用品种类丰富且品质上乘。
隔音在美国来说还算是好的
整体不错，早餐时都会来了解对酒店的体验感受
房间面积较大、干净
环境好，设施可以
I recently stayed at the Embassy Suites near USF in Tampa, Florida, and overall, it was a decent experience with a few issues worth mentioning.
The room was spacious and comfortable enough, but not spotless — it was clean enough to stay in, though some areas could use more attention. There were heating and dripping water issues from the bathtub, which made the bathroom feel damp at times. Housekeeping was polite but seemed limited — they didn’t have air freshener available when I asked, which would have helped freshen the space.
On the positive side, the breakfast was excellent with a nice variety of hot and cold options, and the staff working the dining area were friendly and attentive. The location is convenient — close to the university, restaurants, and only a short drive from the airport. The evening reception with snacks and drinks was also a great touch.
The biggest drawback for me was still the lack of wired internet or Ethernet ports, which made remote work difficult.
Pros:
• Spacious suite layout
• Great complimentary breakfast and evening reception
• Convenient, safe location
Cons:
• Minor maintenance issues (leaky tub, heating)
• No air freshener available through housekeeping
• No wired internet or Ethernet ports for secure work connections
Overall, it’s a comfortable hotel with friendly staff, but it could be much better with some attention to maintenance and in-room details.
I have been to this facility in the recent past and I am impressed by the excellent upkeep of this property.
The staff at the reception area and the breakfast area were fantastic.
The food was good. Staff was pleasant and the facility was clean. However, it was very cold in the building and i was t pleased about no cash accepted.
Good breakfast. Unfortunately it was to cold in the lobby area, so the food got cold instantly. The rooms were clean and comfortable.
The facility was wonderful and happy hour and breakfast were great. However, the dining table in our room had not been cleaned and we found a shrimp tail on the floor. The nightstand had rings left from a glass