The room and property was very clean. The staff were very nice and helpful. They had a good assortment for breakfast especially for someone like me who cannot have gluten dairy or eggs.
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酒店回复: Thank you for your wonderful review! We’re delighted to hear you enjoyed your stay and that our team helped make your visit comfortable. It’s great to know our breakfast options worked well for your dietary needs. We appreciate you choosing to stay with us and hope to welcome you back soon!
5.0分
其他
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The beautiful lady who served breakfast was amazing!! So friendly, kind and social! She made our day and she is the reason for the high score!!! Period!! You need more like her!!!
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酒店回复: Thank you so much for your kind words! We’re thrilled to hear our team member made such a great impression and helped start your day on a positive note. We’ll be sure to share your compliments with her — she’ll be so happy to know she made your visit special! We truly appreciate you taking the time to share your experience.
5.0分
其他
The rooms were very clean, and the staff was very friendly and helpful. They were very nice.i enjoyed my stay due to my circumstances.
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酒店回复: Thank you for your kind words. We’re so glad to hear that you found your room clean and our staff welcoming and helpful. We appreciate you choosing to stay with us and are happy we could make your time with us more comfortable given your circumstances. We hope to see you again in the future.
4.0分
其他
The area didn't look so great at first but the room was clean and the staff were very friendly and helpful.
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酒店回复: Thank you for your honest feedback! We're glad to hear you found the room clean and our staff friendly and helpful. We appreciate you giving us a chance and hope to exceed your expectations even more on your next visit.
5.0分
其他
Overall, everything went well hotel clean a bit outdated, but did the job
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酒店回复: Thank you for your feedback and for choosing us! We’re glad you had a positive experience and hope to welcome you back again soon
1.0分
其他
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Room smelled of mildew, carpet was filthy, bathroom was filthy, tub/shower had peeling caulk, leaky shower curtain and bathroom ceiling was stained and there was zero ventilation which caused the bathroom to be wet and damp on ebery surface. One washer and dryer for entire hotel. Absolutely terrible. Good news is that there is a Holiday Inn Express nearby
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酒店回复: Thank you for your feedback. We're very sorry to hear that your experience fell short of expectations. What you described does not reflect the standards we strive to maintain, and we take your concerns seriously. We are actively addressing these maintenance and cleanliness issues with our housekeeping and facilities teams to ensure they are corrected.While we regret that we missed the mark during your stay, we do appreciate you bringing this to our attention and hope you'll consider giving us another opportunity in the future to provide a much-improved experience.
3.0分
其他
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Toilet is way too low, could not turn down volume on remote. Bed was very comfy. Was very clean and the staff were pleasant and helpful. It served the purpose I guess. Just came one night for a concert. Was a little pricey for the accomodations...
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酒店回复: Thank you for taking the time to share your feedback. We're glad to hear that you found the room clean, the bed comfortable, and our team pleasant and helpful. We're sorry to hear about the issues with the toilet height and TV remote—those details matter, and we’ll be sure to look into both. We appreciate your honesty regarding the value, and we’ll keep your comments in mind as we continue to improve the guest experience. We hope you had a great time at the concert and would love the chance to welcome you again.
5.0分
家庭亲子
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Great area. Mall and other shopping near by. The staff was very nice. Property and rooms were very clean. Only thing I disliked was the tub/shower area. It was clean but but just needs some remodeling. I would definitely stay there again.
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酒店回复: Thank you for your thoughtful feedback! We're so glad you enjoyed the location, cleanliness, and friendly service during your stay. We appreciate your comments about the tub/shower area—your input helps us continue to improve. We're happy to hear you'd stay with us again and look forward to welcoming you back!
一些员工并不像应有的那样友好。很严肃，他们不打招呼，也不看对方。
浴室真的很糟糕，到处都是霉菌，堵塞，肮脏。我想念这家连锁酒店，因为我总是去那里，而且质量非常好。
极好的。干净的。房间又大又新。
The room and property was very clean. The staff were very nice and helpful. They had a good assortment for breakfast especially for someone like me who cannot have gluten dairy or eggs.
The beautiful lady who served breakfast was amazing!! So friendly, kind and social! She made our day and she is the reason for the high score!!! Period!! You need more like her!!!
The rooms were very clean, and the staff was very friendly and helpful. They were very nice.i enjoyed my stay due to my circumstances.
The area didn't look so great at first but the room was clean and the staff were very friendly and helpful.
Overall, everything went well hotel clean a bit outdated, but did the job
Room smelled of mildew, carpet was filthy, bathroom was filthy, tub/shower had peeling caulk, leaky shower curtain and bathroom ceiling was stained and there was zero ventilation which caused the bathroom to be wet and damp on ebery surface. One washer and dryer for entire hotel. Absolutely terrible. Good news is that there is a Holiday Inn Express nearby
Toilet is way too low, could not turn down volume on remote. Bed was very comfy. Was very clean and the staff were pleasant and helpful. It served the purpose I guess. Just came one night for a concert. Was a little pricey for the accomodations...
Great area. Mall and other shopping near by. The staff was very nice. Property and rooms were very clean. Only thing I disliked was the tub/shower area. It was clean but but just needs some remodeling. I would definitely stay there again.