We arrived and found Cody very friendly and helpful from the start. He provided us support with our accomodations as well as sharing good things to do in the area. We really appreciated his service!
酒店回复: Thank you for your feedback.
1.0分
其他
No one was at the front desk…waited 15 minutes, then called. Finally someone came to the desk
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酒店回复: I do apologize for someone not being at the desk to accommodate you. I hope you enjoyed your stay,
1.0分
其他
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The conditions of the buildings reminds me of a older motel not what i was expecting from a marriot. My original room was not clean, the bathroom had boot prints on the floor and mold by the AC vent. The toilets didn't have a clean band around the top but we're flipped up like they had been used. They switched my room quickly but i was still uncomfortable with the upkeep of the hotel. I also didn't get any maid service the entire 4 day 3 nights I was there. AC units were loud and I saw a small roach run from behind the oranges When I went to get breakfast. 😮💨 Needless to say I will not be staying here again.
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酒店回复: Dear Rhonda,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about aspects of the hotel that need updating. We are under recent new management and will be going through a refurbish in the next year.
3.0分
家庭亲子
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!st their was another fee for something ? The pool was shut down the whole time. Started raining and roof leeked over both beds. Been leeking for sometime ! Idid tell them the clerk acted like he already knew about it . Not real happy !
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酒店回复: Dear Shawn,We sincerely apologize for the inadequate attention and concern you received from our clerk when you reported the leak issue in your room. Ensuring our guests' comfort and satisfaction is our top priority, and we expect our staff to respond promptly and effectively to such concerns. I want to assure you that we are actively investigating this matter and are implementing additional training for our team to enhance their responsiveness and communication skills. Your feedback is invaluable to us, and it will help us improve our service quality moving forward.We are dedicated to elevating our hotel experience, and we hope you will consider giving us another opportunity to serve you better in the future. Thank you for your understanding and patience.
4.0分
家庭亲子
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The room and property was very clean. The staff were very nice and helpful. They had a good assortment for breakfast especially for someone like me who cannot have gluten dairy or eggs.
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酒店回复: Thank you for your wonderful review! We’re delighted to hear you enjoyed your stay and that our team helped make your visit comfortable. It’s great to know our breakfast options worked well for your dietary needs. We appreciate you choosing to stay with us and hope to welcome you back soon!
5.0分
其他
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The beautiful lady who served breakfast was amazing!! So friendly, kind and social! She made our day and she is the reason for the high score!!! Period!! You need more like her!!!
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酒店回复: Thank you so much for your kind words! We’re thrilled to hear our team member made such a great impression and helped start your day on a positive note. We’ll be sure to share your compliments with her — she’ll be so happy to know she made your visit special! We truly appreciate you taking the time to share your experience.
5.0分
其他
The rooms were very clean, and the staff was very friendly and helpful. They were very nice.i enjoyed my stay due to my circumstances.
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酒店回复: Thank you for your kind words. We’re so glad to hear that you found your room clean and our staff welcoming and helpful. We appreciate you choosing to stay with us and are happy we could make your time with us more comfortable given your circumstances. We hope to see you again in the future.
5.0分
其他
Room was clean, pool was clean. Nice and quiet. Overall stay was great!
酒店回复: Thank you for your feedback.
4.0分
其他
The area didn't look so great at first but the room was clean and the staff were very friendly and helpful.
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酒店回复: Thank you for your honest feedback! We're glad to hear you found the room clean and our staff friendly and helpful. We appreciate you giving us a chance and hope to exceed your expectations even more on your next visit.
极好的。干净的。房间又大又新。
We arrived and found Cody very friendly and helpful from the start. He provided us support with our accomodations as well as sharing good things to do in the area. We really appreciated his service!
No one was at the front desk…waited 15 minutes, then called. Finally someone came to the desk
The conditions of the buildings reminds me of a older motel not what i was expecting from a marriot. My original room was not clean, the bathroom had boot prints on the floor and mold by the AC vent. The toilets didn't have a clean band around the top but we're flipped up like they had been used. They switched my room quickly but i was still uncomfortable with the upkeep of the hotel. I also didn't get any maid service the entire 4 day 3 nights I was there. AC units were loud and I saw a small roach run from behind the oranges When I went to get breakfast. 😮💨 Needless to say I will not be staying here again.
!st their was another fee for something ? The pool was shut down the whole time. Started raining and roof leeked over both beds. Been leeking for sometime ! Idid tell them the clerk acted like he already knew about it . Not real happy !
The room and property was very clean. The staff were very nice and helpful. They had a good assortment for breakfast especially for someone like me who cannot have gluten dairy or eggs.
The beautiful lady who served breakfast was amazing!! So friendly, kind and social! She made our day and she is the reason for the high score!!! Period!! You need more like her!!!
The rooms were very clean, and the staff was very friendly and helpful. They were very nice.i enjoyed my stay due to my circumstances.
Room was clean, pool was clean. Nice and quiet. Overall stay was great!
The area didn't look so great at first but the room was clean and the staff were very friendly and helpful.