酒店回复: I hope this notes finds well. We have sent your feedback to the personnel concerned. Iapologize for this bad experience. This is very disappointing to hear, but we hope you give usanother chance to make it up to you. Please let me know if you want to discuss this personally.
酒店回复: Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel wasnot up to par. Please note that this information has been passed on to our concerned staff.Despite this, we hope to be able to welcome you back on a return visit to Griffin.
2.0分
其他
原文
翻译提供方：Google
酒店非常陈旧，房间特别脏。地毯上布满碎屑，没有电视遥控器，床单上沾满污渍。非常令人失望！
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酒店回复: Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Griffin.
1.0分
其他
原文
翻译提供方：Google
失望
有蟑螂，电视坏了……停车场里有可疑的人……几乎就像是长期逗留
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酒店回复: Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel wasnot up to par. Please note that this information has been passed on to our concerned staff.Despite this, we hope to be able to welcome you back on a return visit to Griffin.I
1.0分
其他
原文
翻译提供方：Google
服务很差，要求的毛巾根本没提供。
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酒店回复: Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with the lack of service and not receiving the towels you requested. This is not the level of hospitality we strive to provide, and we’re truly sorry for the oversight.Your comments have been shared with our team to ensure this does not happen again. We hope you’ll consider giving us another chance to provide you with a better experience in the future.
3.0分
其他
原文
翻译提供方：Google
地毯有点脏，不过这个价格也算不错了
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酒店回复: Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our room service and housekeeping staff didn't meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon.
5.0分
商务出差
原文
翻译提供方：Google
绝佳的住宿选择
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酒店回复: Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
1.0分
商务出差
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Not good. Had to leave
Not clean. Moldy everywhere, daughter started coughing. Stains everywhere. AC did not cool down.
Had to leave and get another hotel down the road and pay again for the night.
1.0分
其他
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Roach Infested.
We went to our first room upstairs. (We were going to a church youth event that ended till 3am, and stayed with the hotel because we did not have time to check it out prior.)
When we went in, there was a bug on the front door that I smashed with the card. Then there were *several* more similar ones by the air conditioner. They looked like baby roaches, but wasn’t totally for sure. I went down stairs and asked if they had another room VERY FAR from this one that wouldn’t have bugs. She gave me one on the first floor and another side of the hotel that was a bit of an upgrade.
I checked the room deeply and saw 1 long dead roach in the bottom of the pull out bed from the couch. It was now 3:30ish am and we had to be up early, plus my husband had already paid for the room.
We will NEVER stay here again. Oh, and when I went back up stairs to get my big girls from the first room, there were two very grown adult German roaches in the shower.
我和我丈夫是跨州旅行的卡车司机。当时天色已晚，我们的ELD（电子记录设备）时间也快用完了。所以我们预订了这间房，结果它太脏了。地板没有拖过也没有扫过，房间里的咖啡机简直就是脏得离谱。浴室马桶里都是霉菌。电视也脏兮兮的。不过话说回来，那天晚上为我们办理入住的男士非常和蔼，满脸笑容。早餐真的很不错。客房服务人员真的需要提高他们的清洁水平了。他们应该接受一些培训或者什么的。我们还会再住这里吗？希望不要吧。这都取决于我们的ELD时间到哪里了。哈哈。但是还是要谢谢那位为我们办理入住的男士，请继续保持你的笑容和友善。
住一晚/作为最后的选择也许还行
优点：其他酒店都订满了，还有空房。员工非常友好。房间宽敞干净，足够住一晚。
缺点：抵达时，几个人坐在停车场喝酒。员工说他们知道，他们没事，如果发生任何事情，那个区域有摄像头。进入房间不到五分钟，蟑螂就爬过我的浴室地板。浴室底部的肥皂架下面有黑色霉菌。床头柜背面满是灰尘。走廊和电梯的门和门框上有很多痕迹，磨损没有跟上
工作人员彬彬有礼、彬彬有礼且乐于助人。浴室需要维修，床枕头不舒服。房间桌子需要维修。厕所需要维修，持续使用。
酒店非常陈旧，房间特别脏。地毯上布满碎屑，没有电视遥控器，床单上沾满污渍。非常令人失望！
失望
有蟑螂，电视坏了……停车场里有可疑的人……几乎就像是长期逗留
服务很差，要求的毛巾根本没提供。
地毯有点脏，不过这个价格也算不错了
绝佳的住宿选择
Not good. Had to leave
Not clean. Moldy everywhere, daughter started coughing. Stains everywhere. AC did not cool down.
Had to leave and get another hotel down the road and pay again for the night.
Roach Infested.
We went to our first room upstairs. (We were going to a church youth event that ended till 3am, and stayed with the hotel because we did not have time to check it out prior.)
When we went in, there was a bug on the front door that I smashed with the card. Then there were *several* more similar ones by the air conditioner. They looked like baby roaches, but wasn’t totally for sure. I went down stairs and asked if they had another room VERY FAR from this one that wouldn’t have bugs. She gave me one on the first floor and another side of the hotel that was a bit of an upgrade.
I checked the room deeply and saw 1 long dead roach in the bottom of the pull out bed from the couch. It was now 3:30ish am and we had to be up early, plus my husband had already paid for the room.
We will NEVER stay here again. Oh, and when I went back up stairs to get my big girls from the first room, there were two very grown adult German roaches in the shower.