酒店回复: I'm truly sorry to hear about your experience with the fire alarm during your stay. Safety is our utmost priority, and I apologize for any inconvenience caused by the repeated alarms. I understand how disruptive it must have been for your rest. We take all feedback seriously, and I assure you that we are actively addressing the issue to prevent such occurrences in the future. Thank you for your response. Have a wonderful day!.
酒店回复: I'm sorry to hear about the disturbance during your stay. Your comfort and peace of mind are important to us, and it's disappointing to hear that your experience was marred by noise from other guests. We appreciate your understanding and hope to have the opportunity to provide you with a much more pleasant stay in the future. Thank you for the response and have a wonderful day!
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其他
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翻译提供方：Google
在线门户显示泳池可用，泳池不可用
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情侣出游
原文
翻译提供方：Google
地板上有洞，有异味，地毯很脏
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酒店回复: Dear Ernest,Thank you for sharing your feedback. I'm truly sorry to hear about the condition of your room and the inconvenience you experienced. What you described does not reflect the standards we strive to maintain, and I sincerely apologize for the discomfort it caused during your stay.We take comments like yours seriously, and I’ve already brought this to the attention of our housekeeping and maintenance teams to ensure it is addressed promptly. Your experience is not acceptable, and we are committed to making the necessary improvements.Thank you again for your feedback, and I hope we have the chance to provide you with a much better experience in the future.Sincerely,
1. 早餐：👍
2. 员工：非常友好
干净舒适，员工非常友善。
他们没有自动售货机，但在服务台附近卖饮料和零食。然而……在花了42美元买了一瓶水、三瓶汽水、一瓶佳得乐和一个托蒂诺派对披萨后，我发现自己一只手拿着买的东西，另一只手捂着屁股走开了，因为我感觉自己好像被侵犯了……而我不得不买晚餐和饮料。
过时的酒店
这家酒店确实过时了。我们房间的地毯上有一个很大的红色污渍
这是我住过的最差的酒店，记不清什么时候了，我几乎每周都出差，住过不同的酒店。我在酒店房间里发现了一只蟑螂，这让人很不安。如果我能在我的房间周围发现一只活着的蟑螂，那房间里还有什么呢。我有一段带有日期戳的视频可以证明这一点。请你们做点什么。我现在正在考虑以后再也不住任何假日酒店了。
我们到达 203 房间时，看到地板在动。考虑到它的大小，我以为是一只老鼠。让我们松了一口气的是，有一只大蟑螂在地毯上跑来跑去。作为一个有两个女儿的成年人，我试图用一个杯子把它困住；但是杯子的周长不够大。因此，我不得不试着用提供的冰桶来捕捉蟑螂。我的尝试没有成功，蟑螂跑到了床头板后面。事后看来，我想我宁愿是一只老鼠。不用说，我们立即退房了。
警报很差
凌晨 2:30 火警响了。当我与外面的前台交谈时，他们说这不是那周第一次响了。那周已经响了两三次。消防部门解除警报后，我们回到房间，但火警每隔五分钟就响一次，所以我没法休息。
没法睡觉
不幸的是，酒店预订了一所高中的学生过夜……吵闹、讨厌、粗鲁的孩子。给前台打了 3 通电话，最后一次是在凌晨 1:30……太可怕了……我现在知道要问学校是否会留下来！
在线门户显示泳池可用，泳池不可用
地板上有洞，有异味，地毯很脏