We had a great stay. the room was clean, breakfast was adequate, and the staff was friendly. I appreciated the daily oatmeal for breakfast. The only downside was that the hot tub was not working.
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酒店回复: Thank you for taking the time to let us know about your stay. I am glad you enjoyed the hotel and were able to take advantage of the complimentary breakfast. Unfortunately, the spa is down for maintenance for the foreseeable future. Thank you for staying with us. We wish you safe travels.
2.0分
家庭亲子
Staff is awesome! Room was awesome, but it totally stunk like a teenager’s old sweat socks. Also, absolutely terrible internet. Bring your own mi-fi.
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酒店回复: Thank you for taking the time to let us know about your stay. I am very sorry you did not have a pleasant experience. We appreciate you letting us know how we can improve. We wish you safe travels.
5.0分
其他
Room spotless, good workout facilities, 2:30AM breakfast, transportation to airport. Highly recommend !
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酒店回复: Thank you for taking the time to let us know about your stay. I am glad you enjoyed the hotel, and everything met expectations. Thank you for choosing to stay with us. We wish you safe travels.
5.0分
其他
We left prior to breakfast being available. Otherwise we will definitely stay here again!!
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酒店回复: Thank you for taking the time to let us know about your stay. I am glad you enjoyed the hotel. Thank you for staying with us. We wish you safe travels.
5.0分
家庭亲子
Excellent service. We liked the breakfast options. Convenient as it was right off the freeway. I would go back.
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酒店回复: Thank you for the kind words. We are delighted to hear that you enjoyed the hotel. Thank you for staying with us.
5.0分
其他
A usual Hampton Inn with a comfortable bed, clean room and premises and friendly staff. The breakfast was good.
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酒店回复: Thank you for your kind words! We’re delighted you enjoyed your stay, especially our comfortable rooms, friendly team, and breakfast. We hope to see you again soon!
4.0分
家庭亲子
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The dining area for breakfast was too small, we had to sit at different tables to eat. There was a family with small kids that ran around and yelled, cried, and made a mess that the parents didn't do anything about. My husband brought it up to the desk staff that were right there witnessing it, and they did nothing about it. They should have had the family go back to their room to eat so others could enjoy their breakfast, and their kids could run around their room and make all the noise they wanted.
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酒店回复: Thank you for taking the time to let us know about your stay. I am very sorry you did not have a pleasant breakfast experience. We are a family friendly hotel and try to have everyone enjoy their stay. Little ones can be unpredictable, however the parents were taking care of their kiddos and getting them breakfast. Hotel lobbies are not always the quietest environment. However, there is always the option of the Blue Bench Brunchette just 5 minutes away that offer fantastic options. Thank you for staying with us. We wish you safe travels.
4.0分
其他
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Clean and Welcoming
The only thing wrong with our room was the toilet seat was loose. It was barely hangin on. The room was clean. We didn’t have time for breakfast. Mattresses were firm.
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酒店回复: Thank you for taking the time to let us know about your stay. We are glad you enjoyed the hotel. We will have maintenance take a look at that toilet. Thank you for staying with us. We wish you safe travels.
4.0分
其他
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We have stayed at this location about 15 times in the last year. The staff has always been excellent, until the last 4 months or so. While the staff is professional enough, the friendly, welcoming feeling is no longer there. That atmosphere was the reason we always came back to this location. While the physical aspects are still the same, it doesn't feel as welcoming. Even when this wasn't the closest or convenient location for us, we always chose to stay here due to the comfortable atmosphere. We are considering other options that are closer to where we will be doing our business.
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酒店回复: Thank you for taking the time to let us know about your stay. I appreciate your feedback about the environment and atmosphere so we can take a closer look and make improvements. Thank you for staying with us. We wish you safe travels.
5.0分
其他
Easy check in and parking. Not much amenities around. After driving 10 hours I just used my GrubHub app
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酒店回复: Thank you for taking the time to let us know about your stay. I am glad you enjoyed the hotel. The closest food establishments are Applebee's and Del Taco, however we are a DoorDash and GrubHub friendly town! Thank you for staying with us. We wish you safe travels.
We had a great stay. the room was clean, breakfast was adequate, and the staff was friendly. I appreciated the daily oatmeal for breakfast. The only downside was that the hot tub was not working.
Staff is awesome! Room was awesome, but it totally stunk like a teenager’s old sweat socks. Also, absolutely terrible internet. Bring your own mi-fi.
Room spotless, good workout facilities, 2:30AM breakfast, transportation to airport. Highly recommend !
We left prior to breakfast being available. Otherwise we will definitely stay here again!!
Excellent service. We liked the breakfast options. Convenient as it was right off the freeway. I would go back.
A usual Hampton Inn with a comfortable bed, clean room and premises and friendly staff. The breakfast was good.
The dining area for breakfast was too small, we had to sit at different tables to eat. There was a family with small kids that ran around and yelled, cried, and made a mess that the parents didn't do anything about. My husband brought it up to the desk staff that were right there witnessing it, and they did nothing about it. They should have had the family go back to their room to eat so others could enjoy their breakfast, and their kids could run around their room and make all the noise they wanted.
Clean and Welcoming
The only thing wrong with our room was the toilet seat was loose. It was barely hangin on. The room was clean. We didn’t have time for breakfast. Mattresses were firm.
We have stayed at this location about 15 times in the last year. The staff has always been excellent, until the last 4 months or so. While the staff is professional enough, the friendly, welcoming feeling is no longer there. That atmosphere was the reason we always came back to this location. While the physical aspects are still the same, it doesn't feel as welcoming. Even when this wasn't the closest or convenient location for us, we always chose to stay here due to the comfortable atmosphere. We are considering other options that are closer to where we will be doing our business.
Easy check in and parking. Not much amenities around. After driving 10 hours I just used my GrubHub app