Room was spacious, clean and comfortable. It had everything I needed and the front desk was very friendly and efficient.
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酒店回复: We're so glad your stay was comfortable and that your room had everything you needed to feel right at home. It’s wonderful to hear that our front desk made a positive impression with their friendly and efficient service.Sincerely,Hampton Inn & Suites Downers Grove Chicago
4.0分
家庭亲子
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Room was clean and staff were friendly. The pool area needs a major renovation tho, very ghetto as out dated looking. Hotel otherwise was nice we enjoyed the breakfast and check in was fast and simple.
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酒店回复: Thank you for your feedback! We're glad you enjoyed our clean room, friendly team, and quick check-in. Your comments on our pool area are also appreciated and will be shared with our team as we look to improve. We hope to have an opportunity to see you again!Sincerely, Hampton Inn & Suites Downers Grove Chicago
4.0分
其他
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The room was great, the second day breakfast was a little hectic. The swimming pool was cold, regardless it was an indoor ones. But overall, we love our stay and will stay again.
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酒店回复: Thank you for taking a moment to share your feedback with us. We're delighted to hear that you enjoyed our comfortable accommodations, and we appreciate you letting us know about your experience with the pool and breakfast. Your comments have been shared with our team so we can continue improving and ensure every guest enjoys the best stay possible. It was a pleasure having you stop by, and we look forward to welcoming you back to Hampton Inn & Suites Downers Grove Chicago for another enjoyable visit.Sincerely,Hampton Inn & Suites Downers Grove Chicago
4.0分
家庭亲子
Clean and comfortable room. Only issue was noise. Not sure if we were near a utility room.
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酒店回复: Dear Dina,Thank you for taking the time to share your experience. It’s great to know your room was clean and comfortable, though it’s disappointing that noise disrupted your rest. This has been shared with our internal team for further review, as a quiet environment is essential to a relaxing stay. We appreciate your visit and hope to welcome you again soon.Sincerely,Hampton Inn & Suites Downers Grove Chicago
5.0分
其他
Hampton Inn Downers Grove IL
Very nice Hampton Inn! Very clean, well kept property. Will definitely stay here again when in the area.
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酒店回复: Dear Richard,Thank you for allowing Hampton Inn & Suites Downers Grove Chicago to host your recent stay. We're happy to hear you had an enjoyable experience and that you appreciated our clean and well-maintained accommodations. We're grateful for your positive review, and we look forward to your return.Sincerely, Hampton Inn & Suites Downers Grove Chicago
性价比特别高环境也不错
他们床上有臭虫。
非常好，员工很专业。早餐很棒，选择很多。
第一晚因为天气恶劣，我们的航班延误了，我打电话给酒店告知我凌晨1点以后才能到。结果他们还是取消了我的预订，临走前给了我们一间脏兮兮的房间，显然上一位客人离开后根本没打扫，地毯（地板）全是湿的！真是糟糕透了，是我住过的最差的酒店。第二天中午12点，他们换了一家酒店，但是客房服务差劲得要命，要毛巾和水都不给。
太吵了！花钱订了个好房间，结果被提前退房，还要忍受三个多小时的噪音，害得一夜没睡好。
Room was spacious, clean and comfortable. It had everything I needed and the front desk was very friendly and efficient.
Room was clean and staff were friendly. The pool area needs a major renovation tho, very ghetto as out dated looking. Hotel otherwise was nice we enjoyed the breakfast and check in was fast and simple.
The room was great, the second day breakfast was a little hectic. The swimming pool was cold, regardless it was an indoor ones. But overall, we love our stay and will stay again.
Clean and comfortable room. Only issue was noise. Not sure if we were near a utility room.
Hampton Inn Downers Grove IL
Very nice Hampton Inn! Very clean, well kept property. Will definitely stay here again when in the area.