I did not get to enjoy the breakfast because our flight left too early… it everything else was great!
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酒店回复: Thank you for your great score on your review. We are sorry you did not get to enjoy breakfast, but we are glad all else was great for you. We hope you had a good flight. Thanks again.
5.0分
商务出差
The room was spotless, the staff was cheerful and helpful, and the bed was very comfortable. 5 stars!
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酒店回复: We would like to thank you for your Great review. Making you happy makes us happy. This made our day! We hope to see you again soon.
3.0分
其他
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Older, remodeled hotel for sure. Room was small and walls must be paper thin, as I could hear everything around me. Including when our neighbors were using their bathroom. The vacuum job could have been better. But the evening front desk clerk was wonderful. I didn't catch her name, but she was wonderful and so was the shuttle driver!
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酒店回复: Thank you for your review and feedback. While we are an older property, we pride ourselves on great service. Thank you for your kind words about the staff. We hope you will stay with us again the next time you are in our area.
5.0分
其他
The ladies in the Breakfast area were very nice and helpful especially Tamara (?). Lady behind the desk (dark hair) also very helpful.
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酒店回复: We would like to thank you for your great scores and comments. We are glad you enjoyed your stay. We will share your feedback with the staff. We hope you will back again soon. Thanks again.
5.0分
其他
Great room …. Missing shampoo
Great room but the shampoo was empty …. Called the front desk but it was never brought!
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酒店回复: Thank you for the great score. We are sorry about the shampoo. We will follow up with the staff. We hope the rest of your stay was good. Thanks again.
1.0分
其他
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The bed was worn down , hard and creaky. The room was loud you could hear everything in the hall etc. do not recommend.
It was clean.. did not eat the breakfast. Staff was very nice.
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酒店回复: Thank you for your review and feedback. We have worked on the bedding in your room and thank you for letting us know. We hope the rest of your stay was good. We will share your comments with the staff. Thanks again.
5.0分
家庭亲子
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Staff was amazing both front desk and breakfast area. Everyone was kind, attentive, and accommodating. They even went above to tend to my children with coloring pages at breakfast.
We used the laundry facilities during our stay and they were clean and well maintained.
We had a minor issue with sugar ants in part of our room one night and the staff was very apologetic and sought some sort of remedy immediately.
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酒店回复: We would like to thank you for your wonder review and kind words. You made our day. We are so glad you enjoyed your stay. We will share this with our staff. Thanks again.
5.0分
其他
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Amazing, helpful staff at check in. Property is somewhat dated but has many updates to rooms, lobby areas. Comfortable beds, ample parking, and close to many restaurants, convenience stores/gas, department stores and shopping. Not utilizing this trip but familiar with area and a mall is mere minutes away, easy drive. Utilizing airport shuttle for super early morning transit for flight and paying very reasonable amount to leave vehicle for return.
Gentleman at desk for check in was phenomenal and deserves kudos from the company. Professional, helpful, and efficient.
Would absolutely stay again.
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酒店回复: Thank you for your wonderful review and kind words. We are glad you enjoyed your stay. We will share this with our staff. We hope to see you again soon.
5.0分
其他
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The hotel is very clean, my room was very comfortable, I made myself right at home. The shower was nice and hot and the bathroom was very clean and had all the amenities. Staff were all very nice and accommodating. I really enjoyed staying here and I plan to stay again in the very near future. I highly recommend this establishment.
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酒店回复: Wow, you made our day! We are so glad you enjoyed your stay. We would like to thank you for your great review and kind words. Making you happy makes us happy. We look forward to your next visit. Thanks again.
设施：相对比EWR机场同品牌要新
环境位置：CVG机场酒店平均车程都要15-20分钟以上，shuttle要等一会儿；周围餐饮很方便，唯一困难就是很难步行穿越到那里对面的Target，高速入口，车流大，车速快，人行灯不工作。Uber六块两分钟，安全方便。
服务：很北方的风格，热情开朗。美式早餐很可口。
I did not get to enjoy the breakfast because our flight left too early… it everything else was great!
The room was spotless, the staff was cheerful and helpful, and the bed was very comfortable. 5 stars!
Older, remodeled hotel for sure. Room was small and walls must be paper thin, as I could hear everything around me. Including when our neighbors were using their bathroom. The vacuum job could have been better. But the evening front desk clerk was wonderful. I didn't catch her name, but she was wonderful and so was the shuttle driver!
The ladies in the Breakfast area were very nice and helpful especially Tamara (?). Lady behind the desk (dark hair) also very helpful.
Great room …. Missing shampoo
Great room but the shampoo was empty …. Called the front desk but it was never brought!
The bed was worn down , hard and creaky. The room was loud you could hear everything in the hall etc. do not recommend.
It was clean.. did not eat the breakfast. Staff was very nice.
Staff was amazing both front desk and breakfast area. Everyone was kind, attentive, and accommodating. They even went above to tend to my children with coloring pages at breakfast.
We used the laundry facilities during our stay and they were clean and well maintained.
We had a minor issue with sugar ants in part of our room one night and the staff was very apologetic and sought some sort of remedy immediately.
Amazing, helpful staff at check in. Property is somewhat dated but has many updates to rooms, lobby areas. Comfortable beds, ample parking, and close to many restaurants, convenience stores/gas, department stores and shopping. Not utilizing this trip but familiar with area and a mall is mere minutes away, easy drive. Utilizing airport shuttle for super early morning transit for flight and paying very reasonable amount to leave vehicle for return.
Gentleman at desk for check in was phenomenal and deserves kudos from the company. Professional, helpful, and efficient.
Would absolutely stay again.
The hotel is very clean, my room was very comfortable, I made myself right at home. The shower was nice and hot and the bathroom was very clean and had all the amenities. Staff were all very nice and accommodating. I really enjoyed staying here and I plan to stay again in the very near future. I highly recommend this establishment.