The ladies in the Breakfast area were very nice and helpful especially Tamara (?). Lady behind the desk (dark hair) also very helpful.
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酒店回复: We would like to thank you for your great scores and comments. We are glad you enjoyed your stay. We will share your feedback with the staff. We hope you will back again soon. Thanks again.
5.0分
其他
Great room …. Missing shampoo
Great room but the shampoo was empty …. Called the front desk but it was never brought!
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酒店回复: Thank you for the great score. We are sorry about the shampoo. We will follow up with the staff. We hope the rest of your stay was good. Thanks again.
1.0分
其他
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The bed was worn down , hard and creaky. The room was loud you could hear everything in the hall etc. do not recommend.
It was clean.. did not eat the breakfast. Staff was very nice.
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酒店回复: Thank you for your review and feedback. We have worked on the bedding in your room and thank you for letting us know. We hope the rest of your stay was good. We will share your comments with the staff. Thanks again.
5.0分
家庭亲子
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Staff was amazing both front desk and breakfast area. Everyone was kind, attentive, and accommodating. They even went above to tend to my children with coloring pages at breakfast.
We used the laundry facilities during our stay and they were clean and well maintained.
We had a minor issue with sugar ants in part of our room one night and the staff was very apologetic and sought some sort of remedy immediately.
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酒店回复: We would like to thank you for your wonder review and kind words. You made our day. We are so glad you enjoyed your stay. We will share this with our staff. Thanks again.
5.0分
其他
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Amazing, helpful staff at check in. Property is somewhat dated but has many updates to rooms, lobby areas. Comfortable beds, ample parking, and close to many restaurants, convenience stores/gas, department stores and shopping. Not utilizing this trip but familiar with area and a mall is mere minutes away, easy drive. Utilizing airport shuttle for super early morning transit for flight and paying very reasonable amount to leave vehicle for return.
Gentleman at desk for check in was phenomenal and deserves kudos from the company. Professional, helpful, and efficient.
Would absolutely stay again.
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酒店回复: Thank you for your wonderful review and kind words. We are glad you enjoyed your stay. We will share this with our staff. We hope to see you again soon.
5.0分
其他
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The hotel is very clean, my room was very comfortable, I made myself right at home. The shower was nice and hot and the bathroom was very clean and had all the amenities. Staff were all very nice and accommodating. I really enjoyed staying here and I plan to stay again in the very near future. I highly recommend this establishment.
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酒店回复: Wow, you made our day! We are so glad you enjoyed your stay. We would like to thank you for your great review and kind words. Making you happy makes us happy. We look forward to your next visit. Thanks again.
2.0分
其他
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Dogs barking in the adjacent rooms. They barked early this morning waking me up and barked more after breakfast while I was trying to relax and take a nap before checking out since I was woken up earlier from them barking.
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酒店回复: Thank you for your review and feedback. We are sorry about the barking dogs. We hope the rest of your stay was good and you were able to enjoy breakfast.
5.0分
其他
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Outstanding
Stayed 3 nights and it was great. Lots of restaurants within walking distance. Staff at the hotel were all very friendly and helpful. Would definitely stay here again and recommend it.
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酒店回复: Thank you so much for your great review and kind words. We are glad you enjoyed your stay with us. Thank you also for the recommendations. This means a lot. We hope to see you again soon.
5.0分
其他
The breakfast selection was great! and the staff were friendly and accomodating of our need for a later checkout. A very pleasant stay!
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酒店回复: We would like to thank you for your great score and kind words on your survey. We are glad you enjoyed your stay. Please come back and see us again soon. Thanks again!
设施：相对比EWR机场同品牌要新
环境位置：CVG机场酒店平均车程都要15-20分钟以上，shuttle要等一会儿；周围餐饮很方便，唯一困难就是很难步行穿越到那里对面的Target，高速入口，车流大，车速快，人行灯不工作。Uber六块两分钟，安全方便。
服务：很北方的风格，热情开朗。美式早餐很可口。
The ladies in the Breakfast area were very nice and helpful especially Tamara (?). Lady behind the desk (dark hair) also very helpful.
Great room …. Missing shampoo
Great room but the shampoo was empty …. Called the front desk but it was never brought!
The bed was worn down , hard and creaky. The room was loud you could hear everything in the hall etc. do not recommend.
It was clean.. did not eat the breakfast. Staff was very nice.
Staff was amazing both front desk and breakfast area. Everyone was kind, attentive, and accommodating. They even went above to tend to my children with coloring pages at breakfast.
We used the laundry facilities during our stay and they were clean and well maintained.
We had a minor issue with sugar ants in part of our room one night and the staff was very apologetic and sought some sort of remedy immediately.
Amazing, helpful staff at check in. Property is somewhat dated but has many updates to rooms, lobby areas. Comfortable beds, ample parking, and close to many restaurants, convenience stores/gas, department stores and shopping. Not utilizing this trip but familiar with area and a mall is mere minutes away, easy drive. Utilizing airport shuttle for super early morning transit for flight and paying very reasonable amount to leave vehicle for return.
Gentleman at desk for check in was phenomenal and deserves kudos from the company. Professional, helpful, and efficient.
Would absolutely stay again.
The hotel is very clean, my room was very comfortable, I made myself right at home. The shower was nice and hot and the bathroom was very clean and had all the amenities. Staff were all very nice and accommodating. I really enjoyed staying here and I plan to stay again in the very near future. I highly recommend this establishment.
Dogs barking in the adjacent rooms. They barked early this morning waking me up and barked more after breakfast while I was trying to relax and take a nap before checking out since I was woken up earlier from them barking.
Outstanding
Stayed 3 nights and it was great. Lots of restaurants within walking distance. Staff at the hotel were all very friendly and helpful. Would definitely stay here again and recommend it.
The breakfast selection was great! and the staff were friendly and accomodating of our need for a later checkout. A very pleasant stay!