This hotel was great. The night staff was rude and acted like it was an inconvenience to check in but other than that, it was a really nice stay.
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酒店回复: Thank you for sharing your feedback with us. We're glad to hear you enjoyed the hotel overall, but we're truly sorry to learn about your experience with our overnight staff. This is not the level of service we aim to provide. Your comments have been shared with our management team so we can address this immediately. We appreciate your bringing this to our attention and hope to have the opportunity to welcome you back.
5.0分
商务出差
Very clean facility. The restaurant could use new management. Poor food quality and staff lacks customer service.
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酒店回复: Thank you for your 5-star rating and for highlighting the cleanliness of our hotel! We're sorry to hear that your experience in our on-property restaurant didn't meet your expectations. Your feedback has been shared with our Food & Beverage team so we can address the concerns and ensure a better experience moving forward. We hope you'll give us another opportunity and thank you again for choosing to stay with us!
5.0分
其他
The room was great! Wish we were staying longer to enjoy the pool. The breakfast was good but wished it had waffles, more fruit and meat options.
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酒店回复: Thank you for your kind review of the Holiday Inn College Drive! We are thrilled to hear you enjoyed your guest room and your overall stay. We will pass along your comments to our culinary team, as we appreciate your feedback and the opportunity to improve.
5.0分
商务出差
Rooms were very clean (no carpet was appreciated), staff were very kind, and the breakfast and coffee were very good.
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酒店回复: Thank you for your positive feedback on the Holiday Inn Baton Rouge! We are thrilled to hear our staff and clean rooms enhanced your stay with us. We will be sure to share your sentiments with our team. We hope to welcome you back on a future stay!
这是一家非常棒的酒店，地理位置极佳，环境优美，员工也非常友好。不过餐厅的餐点选择有点少。
好选择，很干净
房间宽大。
员工友善热情，而且非常乐于助人。
空调坏了，有人来检查，结果只是告诉我们我们早就知道的事——空调确实坏了。他说他是夜班的，不知道该怎么办，所以我们只能在不凉快的房间里待了一整晚——在路易斯安那州可真不好受。酒店没有提供任何折扣，结账的时候，他们还加收了50美元的“燃烧物”费用——我们也不知道那是什么。附近那么多酒店，我们以后肯定不会再来了！
我四月份或三月份就预订了房间，要求的是特大床房，结果到了之后他们告诉我没有了。前台的女孩人很好，但也帮不上什么忙。
This hotel was great. The night staff was rude and acted like it was an inconvenience to check in but other than that, it was a really nice stay.
Very clean facility. The restaurant could use new management. Poor food quality and staff lacks customer service.
The room was great! Wish we were staying longer to enjoy the pool. The breakfast was good but wished it had waffles, more fruit and meat options.
Rooms were very clean (no carpet was appreciated), staff were very kind, and the breakfast and coffee were very good.