酒店靠近餐厅和商店,这是一大优势。同时,酒店又不在高速公路附近,所以非常安静!房间有点陈旧(餐椅的皮革已经开裂,墙上有很多凹痕),也没有我想要的那么干净。停车场只在万豪庭院一侧,这对我来说不是问题,但对于老年人或带着小孩和很多行李的人来说可能就有点问题了,因为你必须穿过庭院,经过登记台,走到大楼尽头才能到达 Residence Inn 的电梯。6 楼没有制冰机,我总是在早上装满我的大 Yeti,因为我在现场与客户在一起时,一整天都在喝冰水。第一天早上,我问前台是否有制冰机,他们说早餐厨师可以帮我拿一些。有一位女士碰巧站在我附近,拿走了我的 Yeti 并装满了冰。她非常亲切,非常愉快,为我做了三天!工作人员很棒 - 非常周到!然而,早餐区白天/晚上不开放,如果我能自己拿冰就更好了。
2.0分
家庭亲子
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We stayed here the end of August & have waited for a resolution to our problem. As soon as we arrived in the room, we noticed a very stinky, moldy smell & called down to the front desk to tell them about it. They said they would send someone up to our room, which turned out to be a cleaning lady. She said she could smell it as well & came back with a deodorizing spray. That did not help much as it dissipated soon after she left. We left to go get supper & picked up some deodorizing solid air fresheners with activated charcoal in them & placed them in the two rooms while we showered & got around for bed as we had to wake up early in the morning. Once we had our shoes off & were ready for bed, I walked over to the window in the living room area to close the shade & my socks got soaked. The entire carpet in front of the window was soggy! We called down to the front desk again & told them but said that we did not wish to switch rooms at this point because it was late & we needed sleep but wanted them to know that we thought we had found the source of the smell. It was coming from the nearby air conditioning unit next to the window. The next morning we noticed that the carpet in the bedroom was also soaked on the other side of the wall next to the AC unit as it had soaked through my bags from the floor. They apologized, said they would refund us & that the manager would call us but no one ever did. I sent several emails back & forth & they finally gave us 10,000 points, which is about 1/3 the cost of the room. IMO, it should have been at least half for the inconvenience, tolerating the smell, perhaps breathing in mold spores, having to purchase air fresheners & do the follow-up that they should have done. Otherwise, the location is great if you are attending an event at Ripken.
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酒店回复: Thank you for taking the time to share your experience. We're truly sorry for the discomfort and inconvenience you encountered during your stay. The issues you described—particularly the odor, soaked carpet, and delayed follow-up—fall short of the standards we strive to uphold. We understand your frustration and appreciate your patience throughout the resolution process. Your feedback has been shared with our team to ensure this situation is addressed thoroughly and does not happen again.
5.0分
其他
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Attended Ripken Experience many times. This hotel is the closest to the games. We chose Residence Inn because we were in town for multiple days of the Ripken Experience, and it turned out to be a great decision. Having extra space made a big difference—room to spread out, relax, and reset between games. What we didn’t expect was how often we’d end up walking to The Screaming Bean instead of cooking or eating hotel food. Their breakfast and lunch options were convenient, quick, and genuinely good—perfect for tournament schedules. Supporting a local coffee shop while getting great food made the stay feel more connected to the community. For families staying several days, this hotel paired with nearby local spots really enhances the overall experience.
2.0分
其他
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The Residence Inn-Aberdeen Ripken Stadium is in desperate need of an update. The carpet in our room was threadbare and torn between the bathroom and bed. We had the worst night's sleep in the bed. The mattress had zero support. It was way too soft, and we rolled towards the center so we couldn't get comfortable. The sofa is worn too. The cushions are flat and we sank into the sofa. We had to use the pillows to offer support so it didn't feel like we were sitting on the frame. The furniture in the room is the typical Residence Inn heavy wood that was used in the early 2000s. It has a lot of dings and scratches. The TV only offers cable and does not allow for apps to be used. On a positive note, the bathroom has the tall toilets so there's that. I will also say the staff are incredibly nice. A manager got me ice when we got there since the ice machine in our room wasn't turned on and making it quick enough. The woman who worked the breakfast in the lobby was wonderful too. I'm sure the hotel is perfectly fine for families whose kids play baseball at the stadium. However, until the hotel goes through a total refresh, I can't recommend staying there.
5.0分
其他
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Overall, excellent stay. Tamara and the rest of front desk were attentive and amazing. There was not a request they declined. There were a couple issues with room, but no deal breakers. I would definitely book again.
5.0分
其他
The stay was perfect everyone was super kind and helpful and I will definitely be back
5.0分
家庭亲子
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We stayed for the Ripken Armed Forces tournament weekend in May. From check in to check out this hotel was on point. We had a room with a balcony overlooking the field and we were missing chairs. The front desk went out of their way to go to a local store to purchase us chairs and have them to us within an hour. When we needed additional bedding and pillows, they promptly got it right away. The free breakfast is such a win when traveling with families. I found it to be on point and so convenient, especially the coffee. The proximity to the stadium can’t be beat. It was so nice to be able to walk back-and-forth.The room was clean and comfortable. Our room had a kitchenette and full fridge which was so nice. Not a complaint to be had. They did an amazing job. I’d stay here again in a heartbeat.
5.0分
其他
Convenient and private. Receptionists Tamera was excellent. Great communicator.
酒店回复: Thank you so much for letting us know about your visit!
5.0分
商务出差
The view from our room of the Cal Ripkin complex was amazing.
4.0分
其他
Good one night stay.
Overall nice stay, some minor things that could be spruced up.
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酒店回复: Thank you for your review and we hope we can welcome you back again for a truly perfect visit.
酒店靠近餐厅和商店,这是一大优势。同时,酒店又不在高速公路附近,所以非常安静!房间有点陈旧(餐椅的皮革已经开裂,墙上有很多凹痕),也没有我想要的那么干净。停车场只在万豪庭院一侧,这对我来说不是问题,但对于老年人或带着小孩和很多行李的人来说可能就有点问题了,因为你必须穿过庭院,经过登记台,走到大楼尽头才能到达 Residence Inn 的电梯。6 楼没有制冰机,我总是在早上装满我的大 Yeti,因为我在现场与客户在一起时,一整天都在喝冰水。第一天早上,我问前台是否有制冰机,他们说早餐厨师可以帮我拿一些。有一位女士碰巧站在我附近,拿走了我的 Yeti 并装满了冰。她非常亲切,非常愉快,为我做了三天!工作人员很棒 - 非常周到!然而,早餐区白天/晚上不开放,如果我能自己拿冰就更好了。
We stayed here the end of August & have waited for a resolution to our problem. As soon as we arrived in the room, we noticed a very stinky, moldy smell & called down to the front desk to tell them about it. They said they would send someone up to our room, which turned out to be a cleaning lady. She said she could smell it as well & came back with a deodorizing spray. That did not help much as it dissipated soon after she left. We left to go get supper & picked up some deodorizing solid air fresheners with activated charcoal in them & placed them in the two rooms while we showered & got around for bed as we had to wake up early in the morning. Once we had our shoes off & were ready for bed, I walked over to the window in the living room area to close the shade & my socks got soaked. The entire carpet in front of the window was soggy! We called down to the front desk again & told them but said that we did not wish to switch rooms at this point because it was late & we needed sleep but wanted them to know that we thought we had found the source of the smell. It was coming from the nearby air conditioning unit next to the window. The next morning we noticed that the carpet in the bedroom was also soaked on the other side of the wall next to the AC unit as it had soaked through my bags from the floor. They apologized, said they would refund us & that the manager would call us but no one ever did. I sent several emails back & forth & they finally gave us 10,000 points, which is about 1/3 the cost of the room. IMO, it should have been at least half for the inconvenience, tolerating the smell, perhaps breathing in mold spores, having to purchase air fresheners & do the follow-up that they should have done. Otherwise, the location is great if you are attending an event at Ripken.
Attended Ripken Experience many times. This hotel is the closest to the games. We chose Residence Inn because we were in town for multiple days of the Ripken Experience, and it turned out to be a great decision. Having extra space made a big difference—room to spread out, relax, and reset between games. What we didn’t expect was how often we’d end up walking to The Screaming Bean instead of cooking or eating hotel food. Their breakfast and lunch options were convenient, quick, and genuinely good—perfect for tournament schedules. Supporting a local coffee shop while getting great food made the stay feel more connected to the community. For families staying several days, this hotel paired with nearby local spots really enhances the overall experience.
The Residence Inn-Aberdeen Ripken Stadium is in desperate need of an update. The carpet in our room was threadbare and torn between the bathroom and bed. We had the worst night's sleep in the bed. The mattress had zero support. It was way too soft, and we rolled towards the center so we couldn't get comfortable. The sofa is worn too. The cushions are flat and we sank into the sofa. We had to use the pillows to offer support so it didn't feel like we were sitting on the frame. The furniture in the room is the typical Residence Inn heavy wood that was used in the early 2000s. It has a lot of dings and scratches. The TV only offers cable and does not allow for apps to be used. On a positive note, the bathroom has the tall toilets so there's that. I will also say the staff are incredibly nice. A manager got me ice when we got there since the ice machine in our room wasn't turned on and making it quick enough. The woman who worked the breakfast in the lobby was wonderful too. I'm sure the hotel is perfectly fine for families whose kids play baseball at the stadium. However, until the hotel goes through a total refresh, I can't recommend staying there.
Overall, excellent stay. Tamara and the rest of front desk were attentive and amazing. There was not a request they declined. There were a couple issues with room, but no deal breakers. I would definitely book again.
The stay was perfect everyone was super kind and helpful and I will definitely be back
We stayed for the Ripken Armed Forces tournament weekend in May. From check in to check out this hotel was on point. We had a room with a balcony overlooking the field and we were missing chairs. The front desk went out of their way to go to a local store to purchase us chairs and have them to us within an hour. When we needed additional bedding and pillows, they promptly got it right away. The free breakfast is such a win when traveling with families. I found it to be on point and so convenient, especially the coffee. The proximity to the stadium can’t be beat. It was so nice to be able to walk back-and-forth.The room was clean and comfortable. Our room had a kitchenette and full fridge which was so nice. Not a complaint to be had. They did an amazing job. I’d stay here again in a heartbeat.
Convenient and private. Receptionists Tamera was excellent. Great communicator.
The view from our room of the Cal Ripkin complex was amazing.
Good one night stay.
Overall nice stay, some minor things that could be spruced up.