We had stained curtains. I was puzzled until I opened the curtains and saw lots of box elder bugs on the windows. The hotel interior has not been updated in quite some time with the exception of the lobby and the breakfast area. The cost doesn't add up at alI. I wouldn't have chosen this hotel if it weren't for the airport shuttle,and location.
3.0分
其他
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Staff was ok, building has seen its better days, screens in rooms are frayed and dirty, windows seal was gone so when locked them flys would still get in, clogged tub so by end of shower you're standing in 3" of water, staff were using room next to ours as a brake room being loud some nights. Staff didn't know how to unlock fire-pit so went without for most of stay. Holes in "black out curtains". Handicap button didnt work for people going in.Hotel is in great location so with some needed updates it would be fine.
4.0分
其他
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Clean, courteous, and punctual.
All staff was very friendly. The desk clerk helped me with some basic breakfast items since I was going to leave before the formal breakfast was open. Shuttle driver was on time and also very friendly. The property is not very far from the airport making the transfer to-and-from relatively easy.
Everything was clean.
5.0分
其他
Very spacious rules, big bathroom very clean love the kitchen with the big refrigerator
5.0分
其他
Great place to stay everyone was kind respectful and from the front desk to the maid services
1.0分
家庭亲子
Flies all over the room dead and alive. Coming in through closed windows.
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酒店回复: Trenton,Thank you very much for stay with us last weekend. Our apologies some box elder insects got into your guestroom. Like many people in Minnesota, we spray the outside of our building so they don't get inside but sometimes it does happen. Again, our apologies.Glad we were able to follow up with you directly to ensure your satisfaction.Hope we see you again the next time you're in Eagan, Minnesota!Thank you!Michael Sickler, GM
1.0分
其他
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The website stated airport shuttle until 12:30am. We landed at Mols/St Paul International at 11:40. We called for the shuttle and they informed us the shuttle hours end at 11:30. Never stay at this hotel again.
2.0分
其他
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Hotel staff breached our safety and privacy when they booked another guest into our room while we were still there. This guess was given a key to our room and he entered while we were there. It was a bit unnerving.
Hotel staff made a big mistake.
4.0分
情侣出游
Dated but well kept up. It was nice to have a mini kitchen with a real refrigerator. Nice shower. Reasonable price.
5.0分
商务出差
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The room looked great and smelled fresh and clean. It was much more room than I needed for my short stay. I really appreciated the extra places to set my things down, and the refrigerator to keep my beverages cold was great. They offered a few complementary breakfast options & even had cold items to take if you left before they had some warm items out. Both of the staff members that I met were friendly. I would stay here again if in the area.
We had stained curtains. I was puzzled until I opened the curtains and saw lots of box elder bugs on the windows. The hotel interior has not been updated in quite some time with the exception of the lobby and the breakfast area. The cost doesn't add up at alI. I wouldn't have chosen this hotel if it weren't for the airport shuttle,and location.
Staff was ok, building has seen its better days, screens in rooms are frayed and dirty, windows seal was gone so when locked them flys would still get in, clogged tub so by end of shower you're standing in 3" of water, staff were using room next to ours as a brake room being loud some nights. Staff didn't know how to unlock fire-pit so went without for most of stay. Holes in "black out curtains". Handicap button didnt work for people going in.Hotel is in great location so with some needed updates it would be fine.
Clean, courteous, and punctual.
All staff was very friendly. The desk clerk helped me with some basic breakfast items since I was going to leave before the formal breakfast was open. Shuttle driver was on time and also very friendly. The property is not very far from the airport making the transfer to-and-from relatively easy.
Everything was clean.
Very spacious rules, big bathroom very clean love the kitchen with the big refrigerator
Great place to stay everyone was kind respectful and from the front desk to the maid services
Flies all over the room dead and alive. Coming in through closed windows.
The website stated airport shuttle until 12:30am. We landed at Mols/St Paul International at 11:40. We called for the shuttle and they informed us the shuttle hours end at 11:30. Never stay at this hotel again.
Hotel staff breached our safety and privacy when they booked another guest into our room while we were still there. This guess was given a key to our room and he entered while we were there. It was a bit unnerving.
Hotel staff made a big mistake.
Dated but well kept up. It was nice to have a mini kitchen with a real refrigerator. Nice shower. Reasonable price.
The room looked great and smelled fresh and clean. It was much more room than I needed for my short stay. I really appreciated the extra places to set my things down, and the refrigerator to keep my beverages cold was great. They offered a few complementary breakfast options & even had cold items to take if you left before they had some warm items out. Both of the staff members that I met were friendly. I would stay here again if in the area.