Check in and out was good. Nice service and staff. Pool was drained and not able to use. website photos are deceiving -the actual facility is not as nice.
Tub was dirty. Breakfast was limited and what we did have wasn’t great so left to go eat elsewhere.
Hotel couldn’t have helped this but loud out of control people after 12:pm for extended time.
Choose the hotel based on reviews, location, website site photos. Wanted a place with a pool and breakfast. Disappointed
We plan to be visiting Mankato often for the next few years and this was disappointing. We would not recommend this place.
1.0分
家庭亲子
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We were very disappointed and wont return to this property. We booked late as this became a surprise trip. We had our kids with and booked a hotel with a pool. When we got there we got ready to go swimming only to find out it was under construction/being renovated. We got back into the room and none of us could sleep most of the night. The beds were uncomfortable and overrall it was a bad experience. I didnt want to cause a scene at all but we almost asked for a refund because of all this. We will not be returning.
1.0分
家庭亲子
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Pool was closed...staff would not refund or discount our rate. Grandaughter came to swim with us...we rented a different hotel room. Manager said it was our fault for not completely reading the listing. We will not stay at any of the affiliated hotels in the future.
2.0分
其他
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Staff was very friendly, somehow they checked someone else in under me so that was a bit annoying at 1030 pm to get figured out. The bigger issue is the smell throughout the entire hotel. It's moldy/musty and utterly nauseating. My room even smelled like it. Definitely won't be staying there again.
2.0分
其他
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Should have just kept driving
It was a last minute decision after a long day and long drive to stay there.
However the room was 77 degrees and humid in there, the AC was unable to be adjusted and the fridge didnt cool anything.
Needless to say, it was not a restful night.
Definitely not staying there again
5.0分
家庭亲子
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We chose this place to stay for its convenient location from the highway and its location to restaurants and things to see. Check in was easy and convenient. Staff very friendly and helpful.
5.0分
商务出差
Great Hotel!!
Everything was great!! Everyone was very nice and professional. The room was very clean and comfortable.
3.0分
情侣出游
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We booked a regular king room, but we put in a handicapped roll in shower room. Room smelled likemildew, especially in the bathroom. Definitely was not a $250 room.
3.0分
家庭亲子
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The hotel was overall nice but I feel for the amount we paid there was many things not right. The ice machine was out of order - they did provide ice but not for coolers. At breakfast the fresh fruit (pineapple, etc) was out by 8am. The check in staff was not very friendly. The deadbolt on our room was also broken. There was a young man on the second day was so helpful and willing to make things better. Overall good just seemed overpriced for what we got!
我通过 trips.com 预订了两间房，住了四晚，另外一晚是通过信用卡门户网站预订的。我们通常会直接向酒店预订，但第三方网站提供的价格更低。
两家第三方预订网站在预订时都没有披露 3 美元的停车费。查看酒店官网，我也没有看到停车费的披露。曼卡托是一个相对较小的城镇，这个地方的繁忙程度不足以收取停车费；将其作为一项惊喜/未披露的费用（如度假村费、停车费等）来收取，是一种不诚实的操作，如果你们想要回头客，就应该摒弃这种做法。
我们对客房清洁、床铺和房间设施总体满意。电视信号和房卡问题都由工作人员及时解决了。
我选择 Fairfield 是基于之前在其他城市的万豪/Residence Inn/Fairfield 早餐的良好体验。我们很喜欢能享用基本早餐，对咖啡、水果和百吉饼感到满意。然而，主食（速溶炒鸡蛋和所谓的“煎蛋卷”）的质量令人失望。酸奶只有脱脂的（口感像粉笔），而且早上九点整就被锁起来了。香肠饼（冷冻/加热的）供应不足，而且也不开胃。考虑到我们支付的房费，我们本希望能享用更好的早餐。
Disappointed
Check in and out was good. Nice service and staff. Pool was drained and not able to use. website photos are deceiving -the actual facility is not as nice.
Tub was dirty. Breakfast was limited and what we did have wasn’t great so left to go eat elsewhere.
Hotel couldn’t have helped this but loud out of control people after 12:pm for extended time.
Choose the hotel based on reviews, location, website site photos. Wanted a place with a pool and breakfast. Disappointed
We plan to be visiting Mankato often for the next few years and this was disappointing. We would not recommend this place.
We were very disappointed and wont return to this property. We booked late as this became a surprise trip. We had our kids with and booked a hotel with a pool. When we got there we got ready to go swimming only to find out it was under construction/being renovated. We got back into the room and none of us could sleep most of the night. The beds were uncomfortable and overrall it was a bad experience. I didnt want to cause a scene at all but we almost asked for a refund because of all this. We will not be returning.
Pool was closed...staff would not refund or discount our rate. Grandaughter came to swim with us...we rented a different hotel room. Manager said it was our fault for not completely reading the listing. We will not stay at any of the affiliated hotels in the future.
Staff was very friendly, somehow they checked someone else in under me so that was a bit annoying at 1030 pm to get figured out. The bigger issue is the smell throughout the entire hotel. It's moldy/musty and utterly nauseating. My room even smelled like it. Definitely won't be staying there again.
Should have just kept driving
It was a last minute decision after a long day and long drive to stay there.
However the room was 77 degrees and humid in there, the AC was unable to be adjusted and the fridge didnt cool anything.
Needless to say, it was not a restful night.
Definitely not staying there again
We chose this place to stay for its convenient location from the highway and its location to restaurants and things to see. Check in was easy and convenient. Staff very friendly and helpful.
Great Hotel!!
Everything was great!! Everyone was very nice and professional. The room was very clean and comfortable.
We booked a regular king room, but we put in a handicapped roll in shower room. Room smelled likemildew, especially in the bathroom. Definitely was not a $250 room.
The hotel was overall nice but I feel for the amount we paid there was many things not right. The ice machine was out of order - they did provide ice but not for coolers. At breakfast the fresh fruit (pineapple, etc) was out by 8am. The check in staff was not very friendly. The deadbolt on our room was also broken. There was a young man on the second day was so helpful and willing to make things better. Overall good just seemed overpriced for what we got!