No running water from 10am - 5pm, so we couldn’t sleep in and basically had to check out at 10am rather than 12pm.
Internet was painfully slow and I had work to do.
There was a wet spot on the carpet of our “pet friendly room”
We wanted to use the hot tub at night and it was pitch black in the pool area, even though the pool is supposed to be open until 10pm.
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酒店回复: We sincerely apologize for not meeting your expectations during your recent stay with us. Your comfort and satisfaction are very important to us, and we regret that we fell short in providing the experience you deserved. Please know that we take your feedback seriously and will address the issues you encountered to prevent them from happening again. We truly value your business and hope to have the opportunity to better serve you in the future.
3.0分
其他
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i was on the 4th floor. When I went to leave the elevator was shut down. I carried an ice cooler, three suit cases and a couple of small bags to the car. I am 80 yrs old. it took me awhile.
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酒店回复: We sincerely apologize for not meeting your expectations during your recent stay with us. Your comfort and satisfaction are very important to us, and we regret that we fell short in providing the experience you deserved. Please know that we take your feedback seriously and will address the issues you encountered to prevent them from happening again. We truly value your business and hope to have the opportunity to better serve you in the future.
1.0分
情侣出游
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I liked the staff as they did try, but non-working elevator when on the top floor, 89 years old, after a long wait met walking up stairs with a bag, not leaving for dinner or the hot tub and to top it off, the TV was malfunctioning therefore nothing to do but sit in the room- so not a pleasant stay.
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酒店回复: We sincerely apologize for not meeting your expectations during your recent stay with us. Your comfort and satisfaction are very important to us, and we regret that we fell short in providing the experience you deserved. Please know that we take your feedback seriously and will address the issues you encountered to prevent them from happening again. We truly value your business and hope to have the opportunity to better serve you in the future.
5.0分
其他
Great pet friendly property with some nice new updates. We would stay here again.
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酒店回复: Thank you for choosing to stay with us during your visit. We truly appreciate your trust in our hotel and are delighted to have had the opportunity to host you. Our team works hard to ensure every guest feels comfortable and welcomed, and we hope you enjoyed your experience. We look forward to welcoming you back on your next trip.
5.0分
其他
Friendly staff, clean and quiet.
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酒店回复: Thank you for choosing to stay with us during your visit. We truly appreciate your trust in our hotel and are delighted to have had the opportunity to host you. Our team works hard to ensure every guest feels comfortable and welcomed, and we hope you enjoyed your experience. We look forward to welcoming you back on your next trip.
酒店位置很好，视野不错，环境幽静！一楼还有阳光房，房间设施挺不错，整洁卫生，服务也还可以。不足的地方是早餐时餐食补充不是很及时。
从酒店可以俯瞰小镇，视野不错的！
我们在这里住了三天，酒店位置很好，离沃尔玛很近，还有很棒的山景。
房间宽敞舒适。建筑维护得也相当干净。早餐提供基本但丰盛的菜肴。酒店就在沃尔玛旁边。
我们很喜欢这家酒店，现代又干净，住起来非常舒适。
房间还行。酒店还行。食物还行。
No running water from 10am - 5pm, so we couldn’t sleep in and basically had to check out at 10am rather than 12pm.
Internet was painfully slow and I had work to do.
There was a wet spot on the carpet of our “pet friendly room”
We wanted to use the hot tub at night and it was pitch black in the pool area, even though the pool is supposed to be open until 10pm.
i was on the 4th floor. When I went to leave the elevator was shut down. I carried an ice cooler, three suit cases and a couple of small bags to the car. I am 80 yrs old. it took me awhile.
I liked the staff as they did try, but non-working elevator when on the top floor, 89 years old, after a long wait met walking up stairs with a bag, not leaving for dinner or the hot tub and to top it off, the TV was malfunctioning therefore nothing to do but sit in the room- so not a pleasant stay.
Great pet friendly property with some nice new updates. We would stay here again.
Friendly staff, clean and quiet.