This place is well maintained. Staff are very helpful. The food is great. A really nice place to stay. Plant of car parking. And lots to do near by.
5.0分
其他
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Disaster turned to pleasure by one man!
Initially on arrival there was a board stating food options were limited due to an internal problem. We were disappointed because we were there for a special birthday. We went inside to register and saw another sign saying the wi-fi was down. Being very disappointed as we were expecting an email from abroad regarding this birthday and we were undecided whether to stay or not. Nick, who we presumed to be the duty manager, was very apologetic and explained the problems in more detail. He convinced us to stay and offered us an upgraded room and bought our first round of drinks for us. The afternoon and evening went very well and the food we had was excellent. The upgraded room was large and airy and we were able to park literally outside the room (cabin). Being partially disabled this was a great bonus. Thanks to Nick's professionalism he certainly turned a possible disaster into a pleasurable experience and we thank him. We've stayed at the Wayford before but this experience surpassed that by miles.
3.0分
其他
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Large car park.
There is a small table in the reception area with a bell to call for service, which we did. After several minutes a young lady came running into the area and told us to follow her, to check in.
We were lead to the main bar area, however there was no record of our booking, which was a concern to say the least. I was asked what type of room we’d booked, when we booked it. I showed my confirmation number, eventually we were given a room. After conferring with a senior member of staff,It transpired that there had been a change in ownership in April time, so my booking was on ‘the old system’. The issue was resolved quickly, which was good, but still caused some angst.
We were told there were issues with the WiFi… the signal and reception were non existent.
The room was clean, but basic. The bathroom door stuck and would not shut. There was no hairdryer. I did manage to get a hairdryer in the end. I reported the door, it did not really bother us that much, but if it was pushed shut, it was impossibly to open.
The food in the restaurant was ok. I had fish and chips, the fish had been put on top of the chips, making then soggy.
The most disappointing thing was getting back to the hotel bar at about 22:40, after the wedding we had been to, seeing 3 people sitting there with virtually full pints, and being refused service. Even as residents.
Overall it’s an ok place, the outside area is a bit scruffy. Seem to be quite short of staff.
5.0分
情侣出游
The staff are helpful at all times. The decor is homely. And we always feel welcome. This place is hospitality at its best.
5.0分
其他
5 night stay
Had a lovely 5 night stay. Perfect location next to waterway. Staff excellent and friendly. Lovely breakfast.
1.0分
其他
Over-priced and generally mediocre. Horrible sponge pillows. Reasonable bed. Utilitarian feel and quality.
5.0分
朋友出游
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Very welcoming,good food served in a professional way ,staff very smartly dressed.Bedrooms clean and tidy..Somewhere you could recommend.Would definitely stay again when in Norfolk.
又一次在Wayford Bridge度过了愉快的时光！员工一如既往地友好周到，房间也很棒。
早餐很美味，吃饱喝足开启美好的一天。
谢谢！
可爱的地方，非常干净，工作人员彬彬有礼且互动性强，允许狗进入非食品区，很棒的小地方 x
这个地方还不错，但考虑到一晚住宿的价格，性价比并不高。
This place is well maintained. Staff are very helpful. The food is great. A really nice place to stay. Plant of car parking. And lots to do near by.
Disaster turned to pleasure by one man!
Initially on arrival there was a board stating food options were limited due to an internal problem. We were disappointed because we were there for a special birthday. We went inside to register and saw another sign saying the wi-fi was down. Being very disappointed as we were expecting an email from abroad regarding this birthday and we were undecided whether to stay or not. Nick, who we presumed to be the duty manager, was very apologetic and explained the problems in more detail. He convinced us to stay and offered us an upgraded room and bought our first round of drinks for us. The afternoon and evening went very well and the food we had was excellent. The upgraded room was large and airy and we were able to park literally outside the room (cabin). Being partially disabled this was a great bonus. Thanks to Nick's professionalism he certainly turned a possible disaster into a pleasurable experience and we thank him. We've stayed at the Wayford before but this experience surpassed that by miles.
Large car park.
There is a small table in the reception area with a bell to call for service, which we did. After several minutes a young lady came running into the area and told us to follow her, to check in.
We were lead to the main bar area, however there was no record of our booking, which was a concern to say the least. I was asked what type of room we’d booked, when we booked it. I showed my confirmation number, eventually we were given a room. After conferring with a senior member of staff,It transpired that there had been a change in ownership in April time, so my booking was on ‘the old system’. The issue was resolved quickly, which was good, but still caused some angst.
We were told there were issues with the WiFi… the signal and reception were non existent.
The room was clean, but basic. The bathroom door stuck and would not shut. There was no hairdryer. I did manage to get a hairdryer in the end. I reported the door, it did not really bother us that much, but if it was pushed shut, it was impossibly to open.
The food in the restaurant was ok. I had fish and chips, the fish had been put on top of the chips, making then soggy.
The most disappointing thing was getting back to the hotel bar at about 22:40, after the wedding we had been to, seeing 3 people sitting there with virtually full pints, and being refused service. Even as residents.
Overall it’s an ok place, the outside area is a bit scruffy. Seem to be quite short of staff.
The staff are helpful at all times. The decor is homely. And we always feel welcome. This place is hospitality at its best.
5 night stay
Had a lovely 5 night stay. Perfect location next to waterway. Staff excellent and friendly. Lovely breakfast.
Over-priced and generally mediocre. Horrible sponge pillows. Reasonable bed. Utilitarian feel and quality.
Very welcoming,good food served in a professional way ,staff very smartly dressed.Bedrooms clean and tidy..Somewhere you could recommend.Would definitely stay again when in Norfolk.