酒店回复: Dear Nanxi66,Thank you very much for taking the time to share your feedback.I am delighted to hear that you enjoyed your room, especially its convenient location near the elevator and the lovely view of the London Eye. It is wonderful to know that our à la carte breakfast was a highlight of your stay; we take great pride in offering a refined and enjoyable start to the day.I am also pleased that you found the hotel suitable for families and well‑situated for exploring the surrounding area at your leisure.Thank you once again for your kind comments. We truly appreciate your feedback and hope to have the pleasure of welcoming you back soonWarm regards, Anna Nagtglas BootDirector of Quality

酒店回复: Dear Valuable Guest,It is wonderful to hear that you enjoyed your stay and thank you for choosing us for your first visit to London. We are truly delighted that the weather was kind to you and that it contributed to making your experience even more special. We absolutely loved the photos you shared as well. Thank you for capturing your time with us so beautifully!Once again thank you for your feedback, and we look forward to welcoming you back again soon for another memorable and delightful stay.Warm regards,Dominika KlimekQuality Assurance Assistant Manager

酒店回复: Dear Guest User, Thank you very much for sharing your outstanding feedback following your recent stay with us.I am delighted to hear that you had such a wonderful time celebrating New Year’s Eve and that you thoroughly enjoyed our location.We look forward to welcoming you back again soon!Warm regards, Anna Nagtglas Boot Director of Quality

酒店回复: Dear Guest, Thank you so much for sharing your feedback.I am very sorry that the room you received did not match the images shown on Ctrip and that your experience fell short of expectations. I also apologise that our front desk team was unable to assist you effectively when you requested a room change. Your comments are important to us and your feedback has been shared with our Front of House Manager. Thank you again for your feedback, and I hope we will have the chance to welcome you back for a much better stay.Warm regards, Anna Nagtglas BootDirector of Quality

酒店回复: Dear Guest,Thank you very much for taking the time to leave the feedback. I am delighted to hear that our location, comfortable room, and attentive team all contributed to such a pleasant stay. It is wonderful to know you would choose us again - welcoming you back would be our pleasure, and we look forward to your visit. Thank you again and have a wonderful day.Warm regards,Dominika KlimekQuality Assurance Assistant Manager

酒店回复: Dear Guest,Thank you for sharing your experience with us!I am delighted to hear you enjoyed one of our beautiful balcony suites, and thank you so much for planning to return again on your future visits to London.We look forward to welcoming you back soon!Anna Nagtglas BootDirector of Quality

酒店回复: Dear Guest, Thank you so much for your lovely feedback. We are delighted to hear you enjoyed our location being so close to the London Landmarks and the views. We appreciate your feedback regarding the distance from the lifts. We have indeed rooms far from the lifts, however most of those rooms have fantastic views as well. Please do contact us in advance when you return to the London Marriott Hotel County Hall and we can ensure to allocate a room closer to the lift. Thank you so much and I wish you a lovely day!Warm regards, Anna Nagtglas Boot Director of Quality

酒店回复: Dear Guest,Thank you very much for your amazing feedback. We are thrilled to hear you had such a fantastic experience. It is great to know you enjoyed the excellent service, the clean swimming pool, the gym, and our comfortable rooms. We are also pleased you felt safe and loved the location. We look forward to welcoming you for another wonderful stay.Warm regards,Dominika KlimekQuality Assurance Assistant Manager