酒店回复: Dear Nanxi66,Thank you very much for taking the time to share your feedback.I am delighted to hear that you enjoyed your room, especially its convenient location near the elevator and the lovely view of the London Eye. It is wonderful to know that our à la carte breakfast was a highlight of your stay; we take great pride in offering a refined and enjoyable start to the day.I am also pleased that you found the hotel suitable for families and well‑situated for exploring the surrounding area at your leisure.Thank you once again for your kind comments. We truly appreciate your feedback and hope to have the pleasure of welcoming you back soonWarm regards, Anna Nagtglas BootDirector of Quality
酒店回复: Dear Valuable Guest,It is wonderful to hear that you enjoyed your stay and thank you for choosing us for your first visit to London. We are truly delighted that the weather was kind to you and that it contributed to making your experience even more special. We absolutely loved the photos you shared as well. Thank you for capturing your time with us so beautifully!Once again thank you for your feedback, and we look forward to welcoming you back again soon for another memorable and delightful stay.Warm regards,Dominika KlimekQuality Assurance Assistant Manager
酒店回复: Dear Guest User, Thank you very much for sharing your outstanding feedback following your recent stay with us.I am delighted to hear that you had such a wonderful time celebrating New Year’s Eve and that you thoroughly enjoyed our location.We look forward to welcoming you back again soon!Warm regards, Anna Nagtglas Boot Director of Quality
酒店回复: Dear Guest, Thank you so much for sharing your feedback.I am very sorry that the room you received did not match the images shown on Ctrip and that your experience fell short of expectations. I also apologise that our front desk team was unable to assist you effectively when you requested a room change. Your comments are important to us and your feedback has been shared with our Front of House Manager. Thank you again for your feedback, and I hope we will have the chance to welcome you back for a much better stay.Warm regards, Anna Nagtglas BootDirector of Quality
酒店回复: Dear Guest,Thank you very much for taking the time to leave the feedback. I am delighted to hear that our location, comfortable room, and attentive team all contributed to such a pleasant stay. It is wonderful to know you would choose us again - welcoming you back would be our pleasure, and we look forward to your visit. Thank you again and have a wonderful day.Warm regards,Dominika KlimekQuality Assurance Assistant Manager
酒店回复: Dear Guest,Thank you for sharing your experience with us!I am delighted to hear you enjoyed one of our beautiful balcony suites, and thank you so much for planning to return again on your future visits to London.We look forward to welcoming you back soon!Anna Nagtglas BootDirector of Quality
酒店回复: Dear Guest, Thank you so much for your lovely feedback. We are delighted to hear you enjoyed our location being so close to the London Landmarks and the views. We appreciate your feedback regarding the distance from the lifts. We have indeed rooms far from the lifts, however most of those rooms have fantastic views as well. Please do contact us in advance when you return to the London Marriott Hotel County Hall and we can ensure to allocate a room closer to the lift. Thank you so much and I wish you a lovely day!Warm regards, Anna Nagtglas Boot Director of Quality
酒店回复: Dear Guest,Thank you very much for your amazing feedback. We are thrilled to hear you had such a fantastic experience. It is great to know you enjoyed the excellent service, the clean swimming pool, the gym, and our comfortable rooms. We are also pleased you felt safe and loved the location. We look forward to welcoming you for another wonderful stay.Warm regards,Dominika KlimekQuality Assurance Assistant Manager
房型很好,靠近电梯,窗外就是伦敦眼,早餐是亮点,自助点餐,不浪费也不失精致。适合亲子,适合慢慢逛周边。
位置超级好!窗前就是大本钟伦敦眼,去哪里都非常方便,很适合citywalk,第一次来英国住这里非常好,遇到突然的好天气,吃完早餐赶紧去拍大本钟,人非常少,很出片
出行方便,附近几个景点步行都可以到,旁边就是水族馆和伦敦眼,斜对面就是大笨钟,入住第一天是大年夜酒店还送了下午茶,旁边还有一个免费拿糖果的,小朋友很喜欢
实际房型与携程售卖房型图片严重不符,与酒店前台沟通换房无效,房间不仅局促狭窄,床与墙的距离非常小,压迫感十足,且距离电梯超级远,很不便利。
good,nice,very good,incredible ,这家酒店的位置很方便,就在地铁站附近,步行几分钟就到了。房间干净整洁,设施齐全,床铺也很舒适,睡得很香。房东/工作人员服务热情,有问必答,还给了很多游玩建议。总之是一次非常愉快的入住体验,下次来还会选择这里!
早餐很丰富~房间宽敞~阳台非常漂亮~房间号627 风景和网图一模一样~非常好~有赠送点心和香槟🍾下次来还会选择~周围地铁站waterloo和westminister都非常方便~还有m&s超市24小时
酒店位于伦敦眼和大本钟旁边,非常方便。从房间窗户往外就能看到伦敦眼,晚上可以出来看夜景,就是房间离电梯太远了。
环境:这个酒店本身的建筑以及正常的房间还是不错的,看起来整洁干净有设计感,这也是我刚进房间的感受。
第一天给的房间离电梯巨远,基本就从整个酒店的这头儿到那头儿了。晚上睡觉发现门锁是坏的。。太晚了就先用阻门器了。第二天早上给前台说,前台说工程师不在,商定晚上回来我再联系他们。结果晚上回来工程师依旧不在。。
第二天晚上前台先是给我换了一个残疾人住的房间,而且有很重的香味儿,像是为了这其他味道喷的。
后又换到一个正常的房间,要睡觉拉被角的时候发现床单是脏的。。我真是太奇怪了,伦敦住的两个酒店床单都是脏的。。但此时折腾一晚上已经不想再换了。
早餐中国人应该不喜欢,玛芬看起来像在糖油里浸过。。可颂是凉的返潮的,燕麦奶卡布奇诺像加了糖。
服务:一般,像是培训不到位。
非常非常棒,服务也特别好,游泳池很干净,还有健身房,房间很舒服,酒店位置也好,很安全。
此次英国行中最满意的酒店,位置很好就在泰晤士河边上,窗外就是景色,伦敦眼很近,河边有家汉堡包店的牛肉汉堡包和冰淇淋超好吃;酒店前台工作人员态度很好,沟通很顺畅,有问题及时处理解决。