酒店回复: Dear guest, thank you for choosing Alunan Resort and for taking the time to share such thoughtful feedback. It makes us happy to know you loved the marine life, the quiet setting, and the seamless service from jetty to room. Your kind words will certainly motivate our team. We appreciate your suggestions and hope to welcome you back soon for another relaxing stay surrounded by nature’s beauty.Warm wishes,The Alunan Team
酒店回复: Dear guest, thank you for sharing your experience. We are glad you found the food enjoyable and appreciated the quiet setting of our location, which is ideal for travelers seeking tranquility.We apologize that the paint smell in the room caused discomfort. The rooms had recently been refreshed, and while this was part of our commitment to maintaining high standards, we understand the impact it had. Since then, we have reviewed our room readiness procedures to prevent similar situations.We also take your comments about the pillows and insects seriously. This is not the experience we aim to provide. A full review with our housekeeping and maintenance teams has been conducted to ensure standards are upheld. As we are surrounded by natural jungle and coastline, we remain proactive in pest management while maintaining our eco-conscious approach.We hope you may give us another opportunity in the future to provide you with a much improved and truly relaxing stay at Alunan Resort.Warm wishes,The Alunan Team
酒店回复: Dear guest, thank you for your thoughtful review. It is wonderful to hear that our front desk team member was able to assist you promptly. At Alunan Resort, we believe that even the smallest gestures can make a big difference in a guest’s experience. We hope this will be one of many special moments that bring you back to visit us again.Warm wishes,The Alunan Team
酒店回复: Dear guest, thank you for choosing Alunan Resort and for your generous feedback. We are thrilled that you enjoyed the comfort of your room, the vibrant marine life just steps away, and what you described as one of the best dining experiences in the region. Your compliments to Paul are greatly appreciated and will be shared with him. We look forward to welcoming you back whenever your travels bring you to the Perhentian Islands again.Warm wishes,The Alunan Team
酒店回复: Dear guest, thank you very much for your wonderful review. We are delighted to hear that you enjoyed our facilities, reliable internet, and attentive service, as well as the coral conservation program and snorkeling right off our beach. It is especially rewarding to know that the marine life made such a lasting impression. We truly appreciate your kind recommendation and would be honoured to welcome you back for another exceptional stay.Warm wishes,The Alunan Team
携程上的package是三餐全包的,餐食一般,只能说还可以,比较好的是一日三餐除外还有下午茶等,比较丰富,住房分为家庭房和大床房VILLA区,大家都很友好,到了勿述码头ALUNAN店里,就可以不用管行李了,ALUNAN会安排好行李直接送到房间里,另外一位店员会引导去坐船,酒店门口就有小鲨鱼和鱼群,浮潜也很棒;酒店里的出海活动是10AM—1PM,三个浮潜点,在停泊岛北面的小岛上,有RAWA岛,看小丑鱼等,很棒;下午3-5点是看海龟和baby shark,我们出海傍晚有雷暴雨,下午海水有点浑浊,上午活动比较好;6-7:15日落巡航,我们那天雷暴雨就没出去,酒店里3-5点有画画的活动,也很好,酒店里来往注意脚下,我们有一次碰到了蛇,很长很细的蛇,赶紧逃走了,退房时候箱子放房间,会有PORTER来拿,全程不用管行李;天气好的时候晚上隐约能看到银河,酒店很安静,和热浪岛完全两个风格,很喜欢阿鲁南
餐食虽然种类不多但味道不错,酒店位置相对封闭,适合喜欢安静的游客,房间刚到的时候一进屋觉得油漆味很重,服务员说是新刷的油漆,闻的头晕恶心,商量换一间,看了其他房间同样味道很重,枕头看着挺干净,里面全是发霉的,屋里蚂蚁好多,到处都是,睡一觉咬了好几个包。
非常感谢前台的小女孩,我们的帽子掉在了护栏外,她帮我们及时取回来了免得又去买新的了。小孩很开心,谢谢🙏
这是我住过的最好的酒店之一🤩 酒店位于小停泊岛,提供自己的接送服务,酒店园林设计很棒(可以锻炼腿部和臀部)。这里是全包制,有含或不含短途旅行的多种套餐选择。短途旅行包括多种浮潜体验和日落游艇之旅。还可以租用桨板和皮划艇。你可以从自己的专属码头下水游泳,或者往左边走,那里是两个酒店共用的海滩。食物非常棒,是点餐式的(早餐是自助餐)。菜单主要是意大利菜,也有马来西亚和印度菜。有一个主餐厅,还有一个面朝大海、提供完整菜单的酒吧。酒水方面,有啤酒、澳大利亚红葡萄酒和白葡萄酒。酒店区域绿树成荫,非常漂亮,维护得很好。有一个不深但风景绝佳的无边泳池。房间很舒适,可通往露台。前台非常热情,乐于助人,会提供建议。服务非常棒。
服务不错。设施还可以,但有些地方有待改进。以这个价格来说,性价比不高。最棒的是泳池。
这里宁静的氛围、周到的服务和令人惊叹的自然美景,使其成为一个理想的放松身心之地。强烈推荐给那些寻求精致而温馨假期的家庭。
房间宽阔整洁,在酒店旁边就有很棒的浮潜地,特别点赞餐厅,味道非常好,每个菜都很好,可以说是这么多年在东南亚游玩所尝试的味道排前餐厅之一。最后特别感谢阿Paul,事无巨细照顾妥当。有机会一定会再去。
非常适合家庭度假
配套设施很完善,网络很好,服务态度顶级好。还有珊瑚保育的项目,所以酒店沙滩附近的浮潜点非常好,有很多的砗磲海参,甚至还能看到瑶鱼。非常非常值得去的酒店。三餐也很好吃。去过一次,下次还想去的程度,真的特别棒。
设施:还可以
卫生:可以
服务:热情
发布于马来西亚