酒店回复: We're very sorry to hear about the condition of your room—burned floors, stained sheets, torn furniture, and no hot water are all completely unacceptable, and we sincerely apologize for the discomfort and frustration this caused.While we’re glad the shuttle service met your expectations and that parking worked out well, the room experience should have been much better. Your comments are being shared immediately with our housekeeping and maintenance teams for review and correction.We truly appreciate you bringing this to our attention and regret that your stay didn’t reflect the quality we strive to offer.
酒店回复: Thank you for your feedback and for acknowledging the friendly staff and recent updates to our property. We're very sorry to hear about the condition of the shower and truly regret that this impacted your stay. Cleanliness is a top priority, and your experience does not reflect our standards. We appreciate you bringing this to our attention and will address it with our housekeeping team right away. If there’s anything further you'd like to share, we’d be glad to follow up directly.
3.0分
商务出差
原文
翻译提供方:Google
+ 或 -
这是一家适合旅行者的简朴酒店。
我看到了两只小蟑螂。酒店需要消毒。
展开
酒店回复: Thank you for sharing your experience. We're glad you found the hotel suitable for travelers, but we sincerely apologize for the presence of cockroaches in your room. That’s unacceptable and far from the standard we aim to provide. Your feedback has been shared with our housekeeping and maintenance teams, and we will be addressing the issue with immediate pest control measures.We appreciate you bringing this to our attention and hope you’ll consider giving us another opportunity in the future to provide a cleaner and more comfortable stay.
3.0分
商务出差
原文
翻译提供方:Google
价格合理,符合酒店标准的预期。早餐非常普通,超级普通。地理位置优越。
展开
酒店回复: Thank you for your feedback! We're glad to hear you appreciated the excellent location and found your stay reasonable and within expectations. We understand the breakfast could be improved, and we’ll take that into consideration as we look for ways to enhance the guest experience. We hope to welcome you again!
3.0分
商务出差
原文
翻译提供方:Google
有些地毯(在接待处和楼梯处)很脏。而且空调噪音很大。
展开
酒店回复: Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay, including the cleanliness of the carpets in the reception and stair areas, as well as the noise from the air conditioner. We understand how these matters can impact your comfort and overall experience.Please be assured that we take your concerns seriously. Our team is currently reviewing our cleaning schedules and maintenance protocols to ensure that high-traffic areas are properly maintained and that all amenities meet our guests' expectations.We appreciate your feedback as it helps us identify areas for improvement. If you have any further concerns or suggestions, please feel free to share them with us.Thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a more comfortable stay.
性价比比较高
与REETA办理入住时遇到了麻烦!当时酒店里发生了一些事,前面停了三辆警车,有人被捕了,所以她非常粗鲁和不耐烦。我们办理入住时,她态度很差,因为我提到了是通过第三方网站预订的,她就说我们需要离开,还说价格会不同。我告诉她我已经有确认信息了,而且我的家人也已经入住同一家酒店的另一个房间了。
如果您只想找个过夜的基本住所,那这里可能适合您。走廊的地毯看起来非常破旧和脏。房间倒也不是说特别脏,但大部分东西都有污渍或磨损痕迹。水压不太给力。窗外有人抽烟,有时候房间里能闻到烟味。
优点是它就在机场对面,还有免费班车。它也是附近最便宜的选择,但真是一分钱一分货。
这家酒店价格实惠,非常干净,员工也很友好,我肯定会再来的。唯一美中不足的是房间里没有微波炉。不过员工们真的超级友好!
不推荐
谢天谢地,我们去机场前只睡了一小会儿,不然我早就走了。房间太脏了。地板有烧焦的痕迹,没有热水,家具破损,床单上也有污渍。唯一的好处是,我们在旅行期间找到了一个前面有灯的停车位,而且班车服务很棒,而且很准时!
早餐是我见过最差的。没有鸡蛋,柜台上的玻璃门冰箱里什么也没有。我检查了好几次,里面什么也没有,连小份酸奶都没有。房间墙上的电源插头都快掉出来了。
冰箱坏了,微波炉也一直没用。抽屉都快散架了,根本没法用。除了床很舒服之外,其他方面真的没什么品质!
人们都很友善。我能看到大堂和房间的一些地方都焕然一新了。但是,我甚至不想洗澡,因为太脏了。请看下面的图片。
+ 或 -
这是一家适合旅行者的简朴酒店。
我看到了两只小蟑螂。酒店需要消毒。
价格合理,符合酒店标准的预期。早餐非常普通,超级普通。地理位置优越。
有些地毯(在接待处和楼梯处)很脏。而且空调噪音很大。