Late check in, our keys didnt work, our door was broken and didnt lock when we left the room, sheets were stained, we left a day early
酒店回复: thank you
4.0分
商务出差
Overall nice location. Staff was friendly. Breakfast was good. Bed and pillows were extremely comfortable.
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酒店回复: Hi Rebecca, Thank you for your time and giving us 8 out10. Your feedback is important to us. It helps us to fine tune the things so our guest can enjoy their stay and make is memorable. Looking forward to serving you again.Thank you.
4.0分
其他
Room was very clean and tidy, staff was all super nice. Only issue was connecting to wifi on my Xbox in room 323.
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酒店回复: Hi Jordan, Thank you for the score of 8 out of 10. Your feedback is important to our team to improve upon. Thank you once again. Looking forward to serving you again.
3.0分
家庭亲子
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Efficient check in, room and facilities in general appeared clean, bed reasonably comfortable. We had only one bath towel in our room and towels were rather thin and insubstantial. Breakfast had a nice variety of food and the breakfast area was clean.
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酒店回复: Hi Hilary,We are regretful for the inconvenience caused to you during your stay. Our team has taken your feedback positively and improving accordingly. Looking forward to serving you again.
5.0分
情侣出游
Rooms were clean and well lit. The staff were all very nice, and the breakfast had a lot of options to choose from.
酒店回复: Thank you for your response
1.0分
其他
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My car was broken into along with nine other cars in the same parking lot and no one was watching security cameras in the staff was unable and unwilling to assist any guests
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酒店回复: Hi Edward, We are extremely sorry for the incident which was beyond our control. We had called the Obetz police and given them the footages for further investigation. Once again, we apologies for the inconvenience.
4.0分
家庭亲子
Clean room, no hot water, good breakfast. Staff was pleasant, and hotel was clean and comfortable
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酒店回复: Dear James, Thank you for your feedback and giving us 8 out of 10. The hot water issue was fixed on very same day. We are regretful for this inconvenience. Looking forward to serving you again.
4.0分
其他
Staff are very polite and efficient with checking in and out. Very nice, clean hotel
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酒店回复: Hi Shannon, Thank you for your time and feedback. We are grateful to you for 8 out of 10.Looking forward to serving you again.
早餐丰富多样，美味可口，停车场安全可靠。泳池凉爽，房间干净舒适。
早餐比预期的要好。工作人员非常友好。
Late check in, our keys didnt work, our door was broken and didnt lock when we left the room, sheets were stained, we left a day early
Overall nice location. Staff was friendly. Breakfast was good. Bed and pillows were extremely comfortable.
Room was very clean and tidy, staff was all super nice. Only issue was connecting to wifi on my Xbox in room 323.
Efficient check in, room and facilities in general appeared clean, bed reasonably comfortable. We had only one bath towel in our room and towels were rather thin and insubstantial. Breakfast had a nice variety of food and the breakfast area was clean.
Rooms were clean and well lit. The staff were all very nice, and the breakfast had a lot of options to choose from.
My car was broken into along with nine other cars in the same parking lot and no one was watching security cameras in the staff was unable and unwilling to assist any guests
Clean room, no hot water, good breakfast. Staff was pleasant, and hotel was clean and comfortable
Staff are very polite and efficient with checking in and out. Very nice, clean hotel