酒店回复: Dear Addison,Thank you for celebrating such a special occasion with us at The Davenport Tower, Autograph Collection. Your kind words are appreciated, and it's great to hear that you enjoyed our beautiful accommodations, outstanding hospitality, and incredible views! It was a pleasure having you visit, and we look forward to many more memorable stays.
酒店回复: Dear Nicole,Thank you for your continued patronage at The Davenport Tower, Autograph Collection. We are honored that you recognize our commitment to providing an exceptional lodging experience. Furthermore, our team appreciates your acknowledgment of their outstanding customer service, and we are delighted that our location meets your needs. We eagerly anticipate your next visit.
5.0分
家庭亲子
原文
翻译提供方：Google
酒吧和餐厅的员工亲切专业，热情周到。我们很喜欢这里的装潢。晚餐棒极了！
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酒店回复: Dear Lisa,Thank you for leaving us a perfect rating. We are glad our accommodations, team members, decor, and culinary offerings made for a great stay. It was a pleasure to have you as a guest, and we look forward to welcoming you back.
4.0分
家庭亲子
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Great staff food is ok lots of homeless close by and place to take dogs is small and not a very safe feeling had one issue with a person but I’m a big guy and he left.
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酒店回复: Dear Brian, Thank you for sharing your experience with us. It's great to hear that our team made a positive impression. However, it's important to us that everyone at our property feels comfortable, and the safety of our guests is of the utmost importance to us. We assure you that we take extensive measures to ensure a secure environment, and we are always happy to discuss the best ways to navigate our city with any guests who may be unfamiliar with it. Please accept our sincere apologies for the concerns you had during your stay. We're glad you enjoyed your overall visit, and we hope to have the opportunity to welcome you back to The Davenport Tower, Autograph Collection, for another stay in the future.
4.0分
家庭亲子
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My Travelocity reservation stated it included "breakfast for 2" as part of the reservation. The hotel property said the room included "one $10.00 food credit". (Or, $5.00 each for the 2 of us.) Nothing other than black coffee would be covered with $5,00 a piece. Essentially, there was nothing more included in the reservation other than the room.
I also missed that the property had a daily fee which was not included in my reservation. Parking was also needed on top of everythjng. All said, cost-wise, my quoted Travelociy cost was quite below my actual fees paid to the propery.
Nice hotel. Clean. Convenient to Riverfront Mall and park
3.0分
家庭亲子
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I expected a very clean room but you could tell they do a simple clean rather than a deep clean. The mirrors needed a better clean (the one by the sink still had marks from toothpaste hitting it). The toilet paper holder seemed to be falling off the wall. It was generally clean but not as clean or nice as expected. The towels and robes are very rough and scratchy.
For the room rate, the $10 dining credit seemed insignificant (it wouldn’t even cover a drink at the bar!). If you pay for breakfast ahead of time, you only get 1 option on the menu rather than anything. The service at breakfast was subpar at best. They barely check in on you and are slow! I sat with an empty coffee cup for quite a while.
They say they validate parking but all it does is add it to your final bill.
For the rate, I would find a different hotel. I was not impressed.
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酒店回复: Thank you for taking the time to share your detailed feedback with us. We regret that your stay did not meet expectations and that several aspects of your experience, from room cleanliness to breakfast service, fell short of the standards we strive to provide. Your comments have been shared with the respective teams for immediate review. We also understand your concerns regarding parking validation and the overall value of your stay. We appreciate you bringing these matters to our attention, as they highlight areas where we must do better. We truly value your feedback and hope to have another opportunity to welcome you back in the future and deliver the level of comfort and service you expect.
5.0分
家庭亲子
The decor is lovely and dinner was wonderful, especially after a long drive. The shower and bed were amazing and the staff has been lovely. We hope to be back.
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酒店回复: Dear Laurel,Thank you for sharing your experience. It is delightful to know that the design of the surroundings and the quality of your dinner created such a welcoming start after a long journey. Having a refreshing shower and a comfortable bed to relax in afterward makes such a difference, and it is wonderful to hear that those details stood out. Your kind words about the team mean a great deal, and knowing you hope to return is truly rewarding. We look forward to welcoming you back for another memorable stay!
4.0分
其他
It’s OK, but it was very uncomfortable. Wish I was able to stay another night if I could afford it staff was nice. That was unexpected to pay $110. Deposit
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酒店回复: Dear Adam,Thank you for taking the time to share feedback. Our team will be happy to hear that you appreciated their friendly hospitality, as we strive to ensure each guest's experience is filled with great value through all our amenities and services. We look forward to welcoming you back for a more comfortable and extended stay in the future.
5.0分
其他
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Great location- will come back.
Great room with lots of space. My wife loved the big open shower.
Hotel lobby was spacious and the hotel bar was staffed with friendly knowledgeable people.
Starbucks in the hotel was also a bonus- good breakfast options.
Insofar as lunch or dinner several good places within a block or two. Last night of our stay tried Churchill and it was top notch.
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酒店回复: Dear Tom,Thank you for choosing The Davenport Tower, Autograph Collection, for your recent stay. We are delighted to hear that you and your wife found your accommodations spacious, clean, and comfortable, and that you particularly enjoyed the large shower. We are also pleased that you appreciated the service at our Safari Bar, the convenience of having a Starbucks in the lobby for breakfast, and our hotel's proximity to various dining options. We eagerly anticipate the opportunity to welcome you back on your next visit to the area.
酒店不错，但最不满意的是在携程网订了这两个房间，居然酒店还需要另外收取每个房间20多块的订房费用，这是我网上订酒店第一次碰到的，这样一算，在携程网订这个酒店，还比当场订还贵，而且需要提前付款，还不能退
我们在这里度过了新婚之夜，体验无与伦比。抵达后，前台工作人员热情地祝贺我们，并惊喜地免费升级到一间漂亮的套房。房间一尘不染，宽敞豪华，景色迷人。这让我们的新婚之夜更加特别。强烈推荐达文波特塔酒店！
住在达文波特的酒店总是很棒！环境优雅，服务也很棒，无论你和谁互动。而且，我晚上要去的地方就在酒店附近，步行即可到达。
酒吧和餐厅的员工亲切专业，热情周到。我们很喜欢这里的装潢。晚餐棒极了！
Great staff food is ok lots of homeless close by and place to take dogs is small and not a very safe feeling had one issue with a person but I’m a big guy and he left.
My Travelocity reservation stated it included "breakfast for 2" as part of the reservation. The hotel property said the room included "one $10.00 food credit". (Or, $5.00 each for the 2 of us.) Nothing other than black coffee would be covered with $5,00 a piece. Essentially, there was nothing more included in the reservation other than the room.
I also missed that the property had a daily fee which was not included in my reservation. Parking was also needed on top of everythjng. All said, cost-wise, my quoted Travelociy cost was quite below my actual fees paid to the propery.
Nice hotel. Clean. Convenient to Riverfront Mall and park
I expected a very clean room but you could tell they do a simple clean rather than a deep clean. The mirrors needed a better clean (the one by the sink still had marks from toothpaste hitting it). The toilet paper holder seemed to be falling off the wall. It was generally clean but not as clean or nice as expected. The towels and robes are very rough and scratchy.
For the room rate, the $10 dining credit seemed insignificant (it wouldn’t even cover a drink at the bar!). If you pay for breakfast ahead of time, you only get 1 option on the menu rather than anything. The service at breakfast was subpar at best. They barely check in on you and are slow! I sat with an empty coffee cup for quite a while.
They say they validate parking but all it does is add it to your final bill.
For the rate, I would find a different hotel. I was not impressed.
The decor is lovely and dinner was wonderful, especially after a long drive. The shower and bed were amazing and the staff has been lovely. We hope to be back.
It’s OK, but it was very uncomfortable. Wish I was able to stay another night if I could afford it staff was nice. That was unexpected to pay $110. Deposit
Great location- will come back.
Great room with lots of space. My wife loved the big open shower.
Hotel lobby was spacious and the hotel bar was staffed with friendly knowledgeable people.
Starbucks in the hotel was also a bonus- good breakfast options.
Insofar as lunch or dinner several good places within a block or two. Last night of our stay tried Churchill and it was top notch.