Friendly staff, beautiful and unique safari theme. Comfortable bed! Parking across the street is not ideal, but if you stay downtown, that seems to be the standard. Better than trying to find street parking!
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酒店回复: Thank you for your thoughtful review! We're glad you enjoyed our friendly team, the unique safari-inspired design, and a comfortable night’s rest. We look forward to welcoming you back to The Davenport Tower, Autograph Collection again soon for another great stay!
5.0分
其他
Spotless room, great food, excellent service. I've stayed here many times and it is always perfection.
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酒店回复: Thank you for sharing such a generous and thoughtful message. It is wonderful to hear that our spotless accommodations, memorable dining, and attentive service consistently create stays that feel exceptional for you. Knowing that your visits over time have continued to feel so well cared for means a great deal to us. We appreciate you choosing to return so often, and we look forward to your next visit!
5.0分
家庭亲子
The room was really clean and comfortable. The restaurant was really good. Overall would definitely recommend
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酒店回复: On behalf of our entire team, we want to thank you for your kind review and perfect rating. It means so much to know you found your room clean and comfortable and that you enjoyed dining in our delicious onsite restaurant. We’re delighted you had a memorable stay and look forward to welcoming you back again in the future.
5.0分
商务出差
The Starbucks onsite is perfectly located, and the server was efficient and friendly.
Bar staff was exceptional - quality customer service!!
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酒店回复: Thank you so much for sharing your experience with us. It’s wonderful that our on-site Starbucks and its friendly, efficient service added convenience to your stay. We’re also thrilled that our bar team made such a great impression on you with their exceptional hospitality. It was a pleasure having you here, and we hope to welcome you back to The Davenport Tower, Autograph Collection in the future.
5.0分
其他
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We didnt eat breakfast there. The only issues we had was no microwaves to warm up our food, and the hot tub was luke warm. Other that that we had fun and the beds were extreemely comfortable
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酒店回复: Thank you for your feedback. We’re glad you had fun and found our beds exceptionally comfortable. We also understand the inconvenience of not having a microwave and the hot tub temperature, and we’ll take your comments into consideration as we continuously strive to make improvements for the benefit of our great guests. It was a pleasure having you here, and we hope you'll consider returning very soon.
1.0分
家庭亲子
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I am tired of booking a room and not being given a standard room, instead this time i received an ada room, and last time a smaller corner room. next time i will stick with the historic davenport. its always great
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酒店回复: Thank you for sharing your feedback with us. We're sorry if the room did not meet your expectations, and that your recent stays have been inconsistent. We understand how disappointing it can be when the room type you anticipate is not what you receive. Your comments are important and will be shared with our team to help ensure future reservations align more closely with guest expectations. We appreciate your feedback and hope to have another chance to change your perceptions in the future.
1.0分
其他
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We stood in line for over 30 minutes to check in. Paid for breakfast, were not given vouchers. Breakfast cost us $60. Got a handicapped room, right off the elevator. We were hoping for a romantic night away, and it was not.
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酒店回复: We appreciate you sharing your thoughts regarding your recent stay. It saddens us to hear we did not meet your expectations and that you were disappointed with your overall experience. Please accept our apologies for any delays you encountered during a busy check-in period; we will address this internally to review how this process can be more streamlined going forward. We're also very sorry for any miscommunication regarding breakfast; while this is not a complimentary amenity, if you booked this ahead of time in one of our packages, you should have been given vouchers, and we regret any inconvenience caused. We encourage our guests to reach out to our front desk team with any such concerns so that any confusion can be resolved. Thank you for your valuable feedback, and we hope to have the opportunity to provide a more enjoyable visit on another occasion.
5.0分
朋友出游
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Amazing desk staff - every single person there was helpful and went out of their way to be friendly and eager to make our stay great. Most comfortable and quiet room ever!
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酒店回复: It’s great to know your stay with us earned a perfect rating, and we thank you for choosing The Davenport Tower, Autograph Collection. We’ll let our team know they helped make your stay so special, and we hope you join us again for another peaceful Spokane visit.
5.0分
商务出差
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Stayed here for a few nights for a conference. The room was incredibly spacious and clean. Staff was very kind and helpful—would definitely recommend and stay again!
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酒店回复: Thank you for sharing such a gracious reflection on your stay. It is wonderful to know our spacious and spotless accommodations, along with the considerate service from our team, made your conference visit so enjoyable. Your kind words and recommendation mean a great deal, and welcoming you again for another comfortable and pleasant stay would be a pleasure!
酒店不错，但最不满意的是在携程网订了这两个房间，居然酒店还需要另外收取每个房间20多块的订房费用，这是我网上订酒店第一次碰到的，这样一算，在携程网订这个酒店，还比当场订还贵，而且需要提前付款，还不能退
Friendly staff, beautiful and unique safari theme. Comfortable bed! Parking across the street is not ideal, but if you stay downtown, that seems to be the standard. Better than trying to find street parking!
Spotless room, great food, excellent service. I've stayed here many times and it is always perfection.
The room was really clean and comfortable. The restaurant was really good. Overall would definitely recommend
The Starbucks onsite is perfectly located, and the server was efficient and friendly.
Bar staff was exceptional - quality customer service!!
We didnt eat breakfast there. The only issues we had was no microwaves to warm up our food, and the hot tub was luke warm. Other that that we had fun and the beds were extreemely comfortable
I am tired of booking a room and not being given a standard room, instead this time i received an ada room, and last time a smaller corner room. next time i will stick with the historic davenport. its always great
We stood in line for over 30 minutes to check in. Paid for breakfast, were not given vouchers. Breakfast cost us $60. Got a handicapped room, right off the elevator. We were hoping for a romantic night away, and it was not.
Amazing desk staff - every single person there was helpful and went out of their way to be friendly and eager to make our stay great. Most comfortable and quiet room ever!
Stayed here for a few nights for a conference. The room was incredibly spacious and clean. Staff was very kind and helpful—would definitely recommend and stay again!