酒店回复: I'm happy to hear that you enjoyed yourselves, Suzie! It's always a pleasure to hear that your needs were met while staying with us. I hope we have the opportunity to host you again in the future.
酒店回复: Thank you for taking time to leave feedback, Joan. We will use this as a teachable moment and explore breakfast options for the future. We hope to have the opportunity to host you again when your travels bring you back to the area.
酒店回复: Thank you for sharing your experience while staying with us. I have shared your feedback with the appropriate departments to prevent these issues from happening in the future.
酒店回复: Thank you so much for the feedback, Heidi! I'm so happy we delivered a great guest experience for you and your family. I hope we have the opportunity to host you again in the future.
酒店回复: I am so sorry to hear that you had a negative experience while staying with us. I understand how frustrating this was. I was made aware that we did offer to cancel your reservation without penalty due to the treadmills being out of order to allow you to book at a property that better fit your needs, to which you declined. Did you notify the front desk about the issues with your a/c and the smell in the room during your stay so we had the opportunity to remedy the situation?
5.0分
其他
原文
翻译提供方：Google
很棒的住宿
房间很漂亮，设施也不错。真的很喜欢特大号床套房里的大型独立淋浴间
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酒店回复: Thank you so much, Dustin. I’m happy to hear that you enjoyed your recent stay with us. I hope we have the opportunity to host you again when your travels bring you back to the area.
酒店回复: I'm so sorry that the elevator caused an inconvenience during your stay. I assure you that we are working with the appropriate vendor to get the issue repaired. I hope that we have the opportunity to host you again when your travels bring you back to the area.
酒店回复: I am so sorry to hear that you had a negative experience while staying with us. We will use this as a teachable moment with our housekeeping staff to continue to grow and improve our guest services. I hope that you chose to stay with us again in the future if your travels bring you back to the area so we can deliver a 10/10 guest experience,
5.0分
商务出差
原文
翻译提供方：Google
套房设计很好。工作人员很有礼貌。唯一的缺点是早餐可以更好一些。
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酒店回复: David, thank you for taking the time to share your thoughts about your recent stay. Your feedback is important to us, and we appreciate you letting us know about your experience. We look forward to welcoming you back again in the future!
住过更好的酒店。
很棒的住宿地点，非常宽敞！
我儿子的曲棍球队在酒店度过了一个周末的曲棍球比赛。所有工作人员都非常乐于助人和友好。房间与客厅分开，非常宽敞。它比大多数酒店房间大得多。非常舒适和安静。我们一定会再住在那里。
很棒的宠物友好型酒店
这是一家很棒的宠物友好型酒店。与其他许多酒店相比，这里的宠物费也很合理，这也是我们经常住在这里的原因。周围有很多东西，餐厅、商店和草地，可以遛狗。
唯一令人失望的是早餐。我们这次旅行住过两次，一次是在去往北方的路上，另一次是在回家的路上。两次的早餐都一样，但这并不是真正的问题。主要供应的是香肠和饼干，我们不吃。（如果你喜欢，那你一定会很开心！）还有炒鸡蛋，还可以，但香肠不能吃。（当然，还有必不可少的华夫饼机，这也是我们不吃的东西。）早上 9 点刚过（早餐供应到 10 点），只有一个百吉饼和几个英式松饼，从未补充过。不过，早餐室的燕麦片和咖啡非常好吃。房间里的咖啡还可以，但需要多准备一些，或者一些液体奶精。
房间很大，干净整洁，床真的很舒服！如果您愿意，他们有各种冷冻食品可以买来在房间里加热。（只是没有早餐——这可能不是一个坏主意！）
我们会再住在这里，因为我们已经尝试过该地区的大多数其他酒店，这是最好的宠物友好型酒店。早餐还不错，我不会再去了！我只是希望早餐肉品种多一些，可以吃！
这家酒店确实有些年头了，客房内没有升级或翻新。清洁度不足让我很担心。我们被分配到的第一个房间有刺鼻的气味。我们碰巧抬头一看，天花板上有很多水渍。显然，不久前曾发生过漏水，但房间没有被分配或检查，因为污渍已经干了，呈棕色。我非常怀疑我是否会再次选择这家酒店。
我以前从未住过 Townplace，这次真是太棒了！我以后每次旅行都会住在这里。非常干净、方便、设施齐全、非常舒适，员工非常友好
空调温度降不下来，房间里臭气熏天，三台跑步机都坏了。我问他们发生了什么事，前台的那个人看着我，仿佛我有三个脑袋，然后说：“显然它们坏了。”
我的门打不开也关不上。糟糕的经历
很棒的住宿
房间很漂亮，设施也不错。真的很喜欢特大号床套房里的大型独立淋浴间
这是一家不错的酒店，但有些东西不太好用，其中一部电梯坏了，三个晚上都没修好，可能是因为感恩节假期的原因。
我不知道我是否会再来。
酒店干净漂亮，前台工作人员也很好，但客房服务人员打开门，误闯进来，电视没有频道，无法正常工作，网络很差，一直在缓冲。
套房设计很好。工作人员很有礼貌。唯一的缺点是早餐可以更好一些。