酒店回复: Dear Tracy,Thank you for sharing your experience at The Louie, A Davenport Hotel, Autograph Collection. We trust you settled right into our comfortable and quiet accommodations. We value you as our guest and hope you return soon.
酒店回复: Dear Philip,We’re so delighted that you chose to celebrate your anniversary with us! It was an honor to have been a part of your special day, and we are thrilled our comfortable accommodations, excellent amenities, and hospitable team helped make it one for the books. Thank you for your perfect rating, and we hope you return soon!
酒店回复: Dear Olga,Thank you for being our valued guest. We're sorry you were interrupted by an unexpected knock on your door. Please know that safety and security are a top priority at our hotel, so please don't hesitate to reach out to our front desk team with any concerns. We're always available to assist you, and we hope to welcome you back in the future.
5.0分
情侣出游
原文
翻译提供方：Google
很喜欢这家酒店，漂亮又舒适。
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酒店回复: Dear Tracy,Thank you for leaving us a review. We are glad that our aesthetic and high standards of comfort made for a great stay. It was a pleasure to have you as a guest, and we look forward to welcoming you back.
5.0分
其他
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The room was amazing! The bed was glorious… I want to visit again just so I can get a great nights sleep… seriously… such a great bed. The local was amazing too. There was a Christmas cocktail place across the street that made the evening fun and breakfast at the main hotel across the opposite street. But the best part was the staff. Always remembering our names, conscientious to our every need… Offering solutions to our restaurant inquiries… and just happy. 10 stars!
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酒店回复: Thank you for your review! We're thrilled that our comfortable and convenient location helped make your stay so memorable. Most of all, it’s wonderful to hear that our wonderful team’s friendly service truly stood out. We'll be sure to pass along your kind words, and we look forward to welcoming you back to The Louie, A Davenport Hotel, Autograph Collection soon!
5.0分
家庭亲子
Malaki the front desk host was amazing. Good cocktails and nice fireplace to sit by. Can still walk across the street to other Davenport property.
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酒店回复: Thank you for choosing The Louie, A Davenport Hotel, Autograph Collection. We’re delighted to hear you had such a wonderful stay and that Malaki made a lasting impression. We’re truly fortunate to have a team so dedicated to creating exceptional experiences for our guests. We’re also glad you enjoyed the convenience of visiting our sister property just next door. We’d love to welcome you back again for another memorable stay!
5.0分
其他
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Excellent front desk and valet staff. Beautiful lobby area. Complimentary glass of champagne at check in. We loved our room. It was spacious, super high ceiling, beautifully furnished and comfortable. They supply l'occitane hair, body wash, hand soap and lotion products in large eco friendly bottles. It's part of the lovely Davenport Hotel across the street, so we enjoyed the Emporium, Peacock Room Lounge and breakfast at the Palm Court Grill. If we had stayed another night, we would've enjoyed the bar cart in front of the fireplace in the lobby of The Louie - next time.
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酒店回复: We're pleased you enjoyed such an exceptional visit with us, and we appreciate your feedback. It's wonderful to know our stylish yet comfortable rooms were just what you needed, and we thank you for highlighting our delicious food and drink options. We look forward to welcoming you back soon to The Louie, A Davenport Hotel, Autograph Collection.
5.0分
其他
Great place to stay!
Beautiful hotel and room. The staff and butler Jeremy was super kind and helpful. We so enjoyed our stay!! Will be back
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酒店回复: There's no greater compliment than knowing you enjoyed your stay at The Louie, A Davenport Hotel, Autograph Collection so much that you plan to return. Thank you for highlighting the kind service Jeremy offered. He will be delighted to know he made such a positive impact on your visit. We look forward to welcoming you back again soon.
1.0分
其他
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Felt like a bait and switch hotel… no amenities on the premises. Butler service must have been a joke with the sign they have on the counter. This was after a 10-15 min wait in the lobby before anybody was at reception. Was then told that the parking lot for the hotel is at another address a block and a half away. Bar is literally a cart in the middle of the lobby that you would roll to a location. Not happy. Was supposed to be a special trip that ended up being a bust, especially for the price. Also have no idea what the $20 charge for destination as if you haven’t already spent enough in the room. Will not go back
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酒店回复: Thank you for taking the time to share your feedback. We’re truly sorry to hear that your visit did not meet your expectations. What you described isn’t the experience we want for our guests, and we understand how disappointing it must have been for a trip you had hoped would feel special. Your comments about the amenities, arrival experience, and parking have been shared with our team members so they can review what may have gone wrong and ensure we’re providing clearer communication and smoother service for future guests. We also understand your frustration regarding the destination fee and appreciate you bringing it to our attention. While we regret that this stay fell short, your feedback is important to us it helps us continue to improve the experience we provide.
外面看起来一般，是老楼，但里面真的别有洞天，布置非常注意细节，也很有品味，装修的硬件软件都非常有质感。房间和卫生间空间都很大，还有壁炉可以点火取暖。
酒店很漂亮，员工很棒。我们订的是特大床房，面积适中，床很舒服，而且很安静。
一如既往，超乎想象！
在Lusso酒店总是度过美好的时光。房间宽敞，我们很喜欢房间里的Keurig咖啡机。餐券和便利设施都很棒，但我们没有足够的时间去体验所有设施。
我们感谢Allison为我们所做的一切，前台工作人员也非常乐于助人，态度也很好。
感谢Allison和我们遇到的所有达文波特酒店员工，我们的入住和周年纪念日都非常愉快。
安全隐患
早上九点左右，我被一阵敲门声吵醒，然后又开门。我吓坏了，幸好门上挂着链子。我不确定是谁，但如果是工作人员，我不明白为什么在退房时间之前就开门，而且门上还挂着“请勿打扰”的牌子？！
很喜欢这家酒店，漂亮又舒适。
The room was amazing! The bed was glorious… I want to visit again just so I can get a great nights sleep… seriously… such a great bed. The local was amazing too. There was a Christmas cocktail place across the street that made the evening fun and breakfast at the main hotel across the opposite street. But the best part was the staff. Always remembering our names, conscientious to our every need… Offering solutions to our restaurant inquiries… and just happy. 10 stars!
Malaki the front desk host was amazing. Good cocktails and nice fireplace to sit by. Can still walk across the street to other Davenport property.
Excellent front desk and valet staff. Beautiful lobby area. Complimentary glass of champagne at check in. We loved our room. It was spacious, super high ceiling, beautifully furnished and comfortable. They supply l'occitane hair, body wash, hand soap and lotion products in large eco friendly bottles. It's part of the lovely Davenport Hotel across the street, so we enjoyed the Emporium, Peacock Room Lounge and breakfast at the Palm Court Grill. If we had stayed another night, we would've enjoyed the bar cart in front of the fireplace in the lobby of The Louie - next time.
Great place to stay!
Beautiful hotel and room. The staff and butler Jeremy was super kind and helpful. We so enjoyed our stay!! Will be back
Felt like a bait and switch hotel… no amenities on the premises. Butler service must have been a joke with the sign they have on the counter. This was after a 10-15 min wait in the lobby before anybody was at reception. Was then told that the parking lot for the hotel is at another address a block and a half away. Bar is literally a cart in the middle of the lobby that you would roll to a location. Not happy. Was supposed to be a special trip that ended up being a bust, especially for the price. Also have no idea what the $20 charge for destination as if you haven’t already spent enough in the room. Will not go back