我强烈推荐劳伦斯城市广场套房酒店（TownPlace Suites Lawrence）。我们之前在这里预订过，所以这次毫不犹豫地再次选择入住。在把车停到地下受保护的室内停车场后，我们受到了一位友好且乐于助人的前台员工的接待（顺便说一句，他们都很棒）。我们的两卧室套房和广告描述的一样：干净、舒适、安静。酒店位置极佳，距离马萨诸塞街仅一个街区，步行即可到达多家餐厅和商店。早上的欧陆式早餐丰盛且管理得很好，让你无需去其他地方用餐。总的来说，优越的地理位置、舒适的住宿环境、便利的停车、美味的早餐和友好的员工让这家酒店非常值得预订。

特别要感谢两位员工，他们热情周到，让这次入住体验非常愉快。早班早餐经理贝丝非常棒。她比预定时间更早地布置好早餐，尽力满足那些早起的人（比如我）和有早班安排的客人。她细心的服务和亲切的交流非常 appreciated。当暖气设备出现故障时，伊莱挺身而出。在维修人员未能解决问题后（稍后会详细说明），伊莱主动研究操作手册，并找到了故障排除指南。我和他一起去了房间，他根据手册的指导，深入研究了暖气设备的控制系统，并在几分钟内解决了问题。我感到如释重负，非常感谢他能够做到这一点。我感谢这两位员工帮助我们获得了更好的过夜体验，他们应该因此受到表彰。此外，健身中心和游泳池看起来维护得很好，很吸引人，但我没有使用。

总有改进的空间，以下是我的建议：

* 我去年十月预订房间时，被告知停车场的门正在维修，必须保持开放，但肯定会在一月前修好。然而并没有。这不是什么大问题，但它确实消除了关闭的门所带来的安全保障，而且在正常工作时有助于阻挡恶劣天气。我们很乐意把车停在那里，但这应该得到解决。

* 维修人员应该向伊莱请教如何解决维修问题。我周五早上报告了暖气问题，前台员工做了详细记录，并说她会通知维修部。当天晚些时候，维修人员离开了，当我问起我们的房间时，他说：“怎么了？”显然他没有得到通知。他检查了一下，但暖气并没有修好，当我当晚询问时，前台告诉我维修部说它们就是这样工作的，无能为力。这时伊莱出现了，他向维修人员展示了如何通过正确的维修技术来解决问题。

* 大堂的家具看起来有些陈旧，需要更换。我了解到这项工作正在进行中。部分区域的地毯也需要更换。

* 225房间的淋浴喷头也需要更换。它有三种喷洒模式，但没有一种是令人愉快的。

大概就是这些了！希望这篇评论对您有所帮助。我尽可能准确和诚实地进行了评价。下次我和儿子从波士顿再次前来观看KU篮球比赛时再见！Rock Chalk！

戴夫·斯蒂尔

Good place to stay downtown!

Bed wasn’t super comfortable—a little saggy

Bathroom floor could have been cleaner.

Disappointed the hot tub was not working.

And doors from Garage to the hotel were often left open.

That said, we did love the location!

Free breakfast options are ok.Xbox won’t run here.They really need to upgrade their beds. It’s ok for a night, but they are extremely firm for any extended stays. No one ever cleaned the room even after multiple weeks asking. Every day we had to ask for supplies and towels or bedding. I have changed all the sheets in the suite by myself every time. Two months later, they still haven’t cleaned the room. I bought cleaning supplies and trash bags for both rooms and toilet paper but don’t have any access to a broom or vacuum. It’s a nice hotel but they are definitely short staffed with the housekeepers. It’s a little pricey to be servicing the room with supplies by myself. I have even given the front desk a list of items, more than once, that the room needed for the stay. Sometimes I would get the items fast and other times they just didn’t even come upstairs. One important thing was that the staff was nice. However, I don’t believe that upper management handled a situation with another guest properly. Solo travelers, there’s no security at this hotel. You are staying where you’re on your own if there are any issues. Be careful and aware of this. It’s a clean property and pool with a beautiful courtyard.The maintenance team was very helpful and always friendly.I would recommend this hotel to anyone unless you need really fast internet for work or your kids want to play a game console.The internet connection drops or just won’t connect.Very Hard beds but love it here.Great people.