酒店回复: Thank you for your wonderful feedback! We're glad to hear that you found our hotel clean and comfortable, and that our staff made a positive impression on your stay. We look forward to welcoming you back in the future.
5.0分
其他
原文
翻译提供方：Google
一切都非常干净而且服务非常好
4.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Thank you for your feedback. We’re always looking for ways to improve, and we’d love to hear more about your experience so we can make your next stay even better.
3.0分
商务出差
Hotel is very close to the highway, unable to rest well due to the constant noise, hotel give you ear plugs , not enough to sleep.
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酒店回复: Thank you for your review. We hope you come back to stay with us again soon!
5.0分
其他
The hotel is new and very clean. The staff is excellent. We stayed there 2x & really enjoyed it. Breakfast was very good.
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酒店回复: Thank you for your review. We hope you come back to stay with us again soon!
1.0分
其他
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BED BUGS
Absolutely Disgusting – Bed Bugs Found Immediately
I walked into the room & within a minute found bed bugs. I didn’t even unpack I left immediately. This was completely unacceptable. I reported it right away, Yet here I am, still waiting on a refund.
I did not stay at this hotel, & I had to make last minute arrangements elsewhere. I expected better handling of such a serious issue. This experience was beyond disappointing, & I would never recommend this property to anyone.
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酒店回复: Thank you for your feedback. We take all concerns very seriously, especially when it comes to the health and comfort of our guests. Please know that the cleanliness and safety of our accommodations are top priorities.We want to assure you that our property has strict pest control protocols in place. Following your stay, we immediately contacted our Hilton preferred vendor to perform a thorough inspection of the room in question. The inspection report states that no evidence of bedbugs was found. A copy of the inspection report will be sent to you directly for your records.
5.0分
其他
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Easy access right off the highway (without the traffic noise). Very convenient area for dining options. Staff very accommodating. Stayed there for family event so it was a fantastic find.
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酒店回复: Thank you for taking the time to share your review with our team. At Hampton Inn & Suites, we prioritize delivering exceptional customer satisfaction, and it’s encouraging to hear that you had a great experience. We appreciate your feedback as it helps us continue to improve our services. We look forward to welcoming you back on your next visit.
5.0分
家庭亲子
We had a great stay! The pool was nice and had separate towels for use. Breakfast every day was a big plus. The room was large and clean.
5.0分
家庭亲子
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This property was amazing! The front desk staff went above and beyond! Hotel was very clean! Convenient to restaurants and shopping. Would definitely stay here again.
3.0分
情侣出游
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This hotel was very nice and tried to give above and beyond, however the extra fees were larger than stated on website and ultimately I could have paid half for anything I needed at a different hotel and had more money in my pocket.
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酒店回复: As stated on our company website and our personal hotel website, as well as the third party website, we do have a pet fee. This is not included in your stay. Thank you for taking the time to review our hotel!
房间干净，员工友善
一切都非常干净而且服务非常好
好的
Hotel is very close to the highway, unable to rest well due to the constant noise, hotel give you ear plugs , not enough to sleep.
The hotel is new and very clean. The staff is excellent. We stayed there 2x & really enjoyed it. Breakfast was very good.
BED BUGS
Absolutely Disgusting – Bed Bugs Found Immediately
I walked into the room & within a minute found bed bugs. I didn’t even unpack I left immediately. This was completely unacceptable. I reported it right away, Yet here I am, still waiting on a refund.
I did not stay at this hotel, & I had to make last minute arrangements elsewhere. I expected better handling of such a serious issue. This experience was beyond disappointing, & I would never recommend this property to anyone.
Easy access right off the highway (without the traffic noise). Very convenient area for dining options. Staff very accommodating. Stayed there for family event so it was a fantastic find.
We had a great stay! The pool was nice and had separate towels for use. Breakfast every day was a big plus. The room was large and clean.
This property was amazing! The front desk staff went above and beyond! Hotel was very clean! Convenient to restaurants and shopping. Would definitely stay here again.
This hotel was very nice and tried to give above and beyond, however the extra fees were larger than stated on website and ultimately I could have paid half for anything I needed at a different hotel and had more money in my pocket.