非常好的一个酒店，房间很大，设施很新。还有大的浴缸，干净，大。里面泡澡，真是很享受。床也很大，睡觉很是舒服。早餐厅好大，非常丰盛。很是满意的酒店。就是离地铁有一段，靠谷歌地图找到。酒店check in, 在2层。
展开
酒店回复: Dear Valued Guest,Thank you for sharing your wonderful feedback! We’re delighted to hear that you enjoyed your spacious room, brand-new facilities, comfortable bed, and the large bathtub. It’s great to know that our breakfast spread met your expectations and added to your satisfaction.We also appreciate your note about the walk from the subway and check-in location; your comments have been shared with our team to help guide future guests more smoothly.We look forward to welcoming you back to Swissôtel Al Ghurair for another enjoyable stay.Sincerely,The Guest Experience TeamSwissotel Al Ghurair & Swissotel Living Al Ghurair
酒店回复: Dear Valued Guest,Thank you for sharing your detailed and wonderful feedback. We’re delighted to hear that you enjoyed our excellent location connected to the shopping mall, the variety of nearby dining options, and the grand atmosphere of our lobby. It’s great to know that you had a smooth check-in experience and appreciated our facilities, spacious rooms, and cleanliness.We’re also pleased that our breakfast selection met your expectations and offered choices suitable for different preferences. We truly appreciate your kind words and look forward to welcoming you back to Swissôtel Al Ghurair for another memorable stay.Sincerely,The Guest Experience TeamSwissotel Al Ghurair & Swissotel Living Al Ghurair
酒店回复: Dear Valued Guest,Thank you for your wonderful feedback! We’re thrilled to hear that your stay at Swissôtel Al Ghurair exceeded expectations. It’s great to know that you appreciated our convenient location near the subway and shopping mall, as well as the comfort and cleanliness of your room.We’re also delighted that our front desk team made check-in and check-out smooth and that you enjoyed our breakfast selection. Your kind words will be shared with our team, who will be thrilled to know they contributed to a memorable stay.We look forward to welcoming you back on your next business trip to Dubai.Sincerely,The Guest Experience TeamSwissotel Al Ghurair & Swissotel Living Al Ghurair
酒店回复: Dear Valued Guest,Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed our convenient location near the subway lines, the shopping mall and Carrefour downstairs, as well as your spacious and clean room. It’s great to know that our team made you feel welcome during your stay.We look forward to welcoming you back to Swissôtel Al Ghurair for another enjoyable experience.Sincerely,The Guest Experience TeamSwissotel Al Ghurair & Swissotel Living Al Ghurair
酒店回复: Dear Valued Guest,Thank you for sharing your feedback. We’re delighted to hear that you enjoyed our clean and well-equipped rooms, as well as our convenient location near the subway and shopping mall.We apologize for the crowded breakfast and the queues you experienced. Your comments have been shared with our team as we continuously strive to improve the guest experience.We look forward to welcoming you back to Swissôtel Al Ghurair for an even more enjoyable stay.Sincerely,The Guest Experience TeamSwissotel Al Ghurair & Swissotel Living Al Ghurair
酒店回复: Dear Valued Guest,Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed our convenient location near the subway, excellent service, and pleasant environment. Your kind words truly mean a lot to our team.We look forward to welcoming you back to Swissôtel Al Ghurair again soon.Sincerely,The Guest Experience TeamSwissotel Al Ghurair & Swissotel Living Al Ghurair
服务：大堂服务和行李服务都非常棒👍
设施：房间很大，吹风机，拖鞋，洗漱用品都有
环境：旁边就是地铁站，到Dubai mall几个站直达
卫生：干净整洁
楼下就是一个大商场，吃饭买东西都非常方便，商场内有家餐厅的鸡肉卷真的太好吃了，去吃了2次。这家酒店出商务或旅游出行都非常不错，下次还来！
这个酒店一堆问题！
1: 给我们开了一个套房的半间，房间里有隔门连通另一个房间，这种情况下还要再把另一家开给别人，隔音非常差，隔壁房间一堆老外开派对吵死！
2: 这段时间楼下商场在装修，楼层低的整晚吵你睡觉！慎重！ 我们在六楼，商场半夜12点后居然开始装修了，那个电钻声直到凌晨三点还在钻敲墙！投诉也没用！客服一句给你换房，前提是要求我们连夜收行李，简直不可理喻，孩子们在熟睡不可能拉起来，更何况距离退房只有不到五个小时！没人性！员工木纳不灵活！当面一套背后一套！我要求退这一晚的房费，还不同意！
3: 同行朋友手误多订了一间三晚的房，想退！酒店不肯退！这家酒店不能取消的。这次行程中我们订了三家酒店，其他两家都可以在规定时间里取消，就这家不动，慎重！
没睡！影响我第二天行程一整天的精神！差劲！
展会出差，地理位置很方便，不堵车打车去DWTC只需要15分钟左右，离地铁站也很近。
房间很大，每天有人打扫卫生，早餐也很丰富，楼下就是大商场，商场里有几个foodcourt，里面还专门有一个中国美食城，还有兰州拉面……还有小超市……推荐
非常好的一个酒店，房间很大，设施很新。还有大的浴缸，干净，大。里面泡澡，真是很享受。床也很大，睡觉很是舒服。早餐厅好大，非常丰盛。很是满意的酒店。就是离地铁有一段，靠谷歌地图找到。酒店check in, 在2层。
入住的是家庭房，房间非常宽敞，床品质量好。装修相对老久了，但卫生很干净。酒店位置位于老城区，去周边几个景点非常方便。
酒店位置很好，和商场融为一体，购物很方便，周边餐馆咖啡店也很多，大厅非常高档大气，入住办理也很丝滑，设施很齐全，健身房游泳池都有，房间很宽敞，收拾得很干净，早餐很丰富，虽然是阿拉伯西方风格为主，中国人也能找到合心的早餐。
酒店地理位置优越，坐地铁方便，在商场隔壁，这次入住体验超出预期！酒店位置很便利，出门步行几分钟就能到商圈和地铁站。房间干净整洁，床品柔软舒服，一夜好眠。前台服务热情周到，办理入住退房都超快，还贴心告知了周边的美食推荐。早餐种类丰富，中西式都有，味道也很赞。下次来这边出差，一定还选这家！
酒店位置非常好，在2条地铁交汇处去哪都很方便，楼下就是商场和家乐福，吃饭购物都十分方便，房间很大很干净，服务热情，非常喜欢这家酒店
酒店房间干净，设施齐全，位置好，近地铁，楼下就是商场。买东西吃饭很方便，早餐还不错，就是人太多了，吃早餐排队。
挺好的 很方便的位置 地铁很近 服务很好 环境还行挺好的 很方便的位置 地铁很近 服务很好 环境还行挺好的 很方便的位置 地铁很近 服务很好 环境还行