酒店回复: Dear Lisa-cyez,Thank you for taking the time to write this wonderful review of your recent experience. It fills us with great joy to know that you had a great experience with us and in particular you very much enjoyed the tour at the best service. Again, thank you for sharing this brilliant review and we look forward to welcoming you back in the very near future.
酒店回复: Thank you for your encouraging and supportive review! We are glad to learn that your overall experience with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi.
4.8分
市景豪华双人或双床间
商务出差
房间很干净，卫生也不错、就是房门关上Wi-Fi信号就没了！前台服务很热情！早餐丰盛！出门很热闹！
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酒店回复: Thank you very much for your lovely and very kind review. We are delighted to know that our tour far exceeded your expectations. We would like to thank you also for your very kind comments. We are very much looking forward to your return and we will be delighted to continue to serve you with warmth and all the attention that you deserve.
酒店回复: Dear Valued Guest,It was wonderful to read your comments and rest assured that we will share your feedback with the team who take great pride in ensuring each guest has a memorable experience. We are very pleased to know that we went over the top to your satisfaction. Such comments like yours make us feel so rewarded for the endeavors that we put into our job. We very much look forward to welcome you back and to continue to exceed your expectations.
酒店回复: Dear Wanquliaodalv,On behalf of the whole team, we would like to thank you very much for choosing to stay at our hotel on the recently trip. As a long term commitment, we will keep on trying our best to help make your trip to Hanoi a most comfortable & memorable one. We thank you once again for your patronage and look forward to seeing you soon.
这家酒店地理位置非常好，在河内最热闹地段，走出去没几步就是还剑湖了。过年很多店家关门，它附近热闹非凡，小街上人挤人，吃的店家很多。
这家酒店的房型还蛮多，朋友家住的是内窗房，房间很暗，相对大点，好处是很安静。
我们住在609有窗很亮堂，窗外景色好，卫生间也不错。这个房间的缺点是早上被吵醒，外面的大喇叭从7:30～7:45准时响起。还有就是这间房的Wi-Fi比较差，时有时无。
酒店的早餐很好，虽然区域不大，但是提供的食材好，味道也好。窗外能看到还剑湖。
酒店顶楼的酒吧晚上很梦幻，值得去坐坐喝杯小酒。
越南酒店的插座真是各不相同，它家的插座是最后一张图的那种。
酒店的服务非常好，进酒店check in时，马上送上欢迎饮料和毛巾，check out后几个服务员送我们出来，还送上礼物（咖啡），把我们送上车，一直站着目送我们的车离开。
房间不是很大，但是还算干净，隔音一般般，地理位置比较好，出门就是逛街的老城区，冰山就是湖泊，比较方便
房间很干净，卫生也不错、就是房门关上Wi-Fi信号就没了！前台服务很热情！早餐丰盛！出门很热闹！
工作人员非常棒，房间干净舒适。早餐质量不错，还能欣赏到美丽的湖景。地理位置优越，附近有很多米其林餐厅和普通咖啡馆。酒店还有游泳池。
酒店很漂亮，干净整洁，服务周到。地理位置便利，员工友善，服务热情。下次来河内出差肯定还会再住这里。
这家酒店地理位置优越，位于老城区。我们住的房间就在健身房（可使用游泳池）旁边，这让我们非常惊喜。早餐种类丰富，达到了我们的预期。酒店旁边就有一家按摩店。周围还有很多餐馆、纪念品店和购物场所。我们很方便地通过前台预订了下龙湾一日游，因为友好的工作人员会说简单的英语，所以沟通很顺畅。
原本订的房间我们看了以后觉得太小了，由于带的箱子很大有点住不下。感谢升级了房间，办理入住时有欢迎饮料，走的时候还好多人送我们上车，送了伴手礼。
房间设施就有一点陈旧了，洗澡的水排得很慢，反馈过以后稍微好一点点，搞得我们不敢开最大水量洗澡🤣 不过整体算蛮干净的！早餐很不错！还能眺望整个还剑湖~
河内不错的选择。
这家酒店非常整洁，设施也很完善，符合其应有的高标准。虽然天气冷没能好好享受泳池，但如果你需要，可以向工作人员要求开放按摩浴缸。从泳池还能俯瞰河内市景。
酒店位置绝佳。距离老城区的还剑湖、广场、酒吧街和市场都在3分钟步行范围内。
前台员工对我的各种问题和要求都非常乐于帮助，泳池清洁人员也一直留意我们的需求并提供协助。由于航班时间较晚，我办理了延迟退房。原本5点前退房需要支付50%的费用，但酒店允许我待到更晚，而且没有收取额外费用。如果你需要前往机场的出租车，可以请工作人员帮忙预订，他们会以打车软件上的价格，帮你从酒店舒适地抵达机场。
如果我再次访问河内，我一定会选择这家酒店。
位置是属于河内非常中心热闹的地方了。非常典型的法式建筑。属于河内的高档酒店。但是设施实在和预期有一定差距。考虑到国情差别，设施给了4分，算是手下留情了。酒店人员服务态度还是很热情的。早餐也算比较丰富。