Overall, a good hotel. Close to the airport which was good for us, as we had an overnight halt before moving on to Naldhera. Rooms were clean, breakfast super, and staff good
4.0分
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I really liked the room, however, the AC appears to need servicing. While it did cool the space, it couldn’t maintain a consistent temperature. Additionally, installing an exhaust fan in the washroom would be a great improvement
3.0分
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Disappointing family stay
Booked two rooms over three months ago for a two day family break. Firstly, we were asked for passport and visa details upon checkin and were told the booking could not proceed without this. This left us frantically trying to retrieve these details for some period of time when an efficient hotel would’ve noticed the booking was international, and requested this information in advance. After receiving our keys and entering our rooms, it was frustrating to see the rooms given were Double Rooms despite the booking being for Twin Rooms and several emails in advance to the hotel attempting to ensure this request was fulfilled. Only after much persistence and a delay did the Front Office Manager act upon the request and correct the room types.
My bed springs were damaged so I spent two night’s sleeping uncomfortably on one side. There were many mosquitos and I don’t believe the rooms were fumigated every evening. Room cleaning was okay but smaller towels were not replaced. I was told I was not allowed to bring in a mini speaker yet on the second night, there was loud music blaring at an in-house party until late. This baffled me and resulted in the whole family having disrupted sleep. We also played one friendly game of family cards in the restaurant only to be told cards were not allowed. I mean…seriously…what?!
Breakfast was fairly limited but okay and staff were helpful.
As a regular Radisson guest, I will never return to Radisson Zirakpur Chandigarh.
好酒店,地理位置绝佳,服务和待客之道都无可挑剔。
我最近入住了这家酒店。虽然员工和早餐都很棒,但整体入住体验没有达到我的预期。分配给我的房间很小,感觉很拥挤。办理入住时,我发现洗手间水槽堵塞了,花了漫长的五个小时才有人来修理。更糟糕的是,我房间的地毯整晚都是湿的,这让我感觉非常不舒服。
不过值得一提的是,酒店员工都很友好乐于助人,早餐也很美味,选择多样。总的来说,考虑到我遇到的这些问题,我觉得服务方面还有很大的提升空间。
这家酒店根本不配五星级的评价。我住在三楼,晚上10点到午夜,大堂区域传来很大的喧哗声和尖叫声,吵得我无法入睡。
我在这家酒店住了三晚,体验一直很糟糕。第一天,网络因为“系统崩溃”而无法使用。第二天,他们又拿同样的借口敷衍。当我进一步询问时,一位男接待员的态度非常粗鲁和敷衍。
虽然有一位女员工很友善,但其他的男接待员,包括大堂经理,都极其粗鲁和不专业。
我旅行了很长时间,也住过很多家酒店,我可以肯定地说,这是我住过最差的酒店之一,主要原因就是那些男接待员的态度问题。
床单颜色有点深,不太好。早餐对海外客人来说选择不多。
服务很差
房间内没有补给设施,而且并非所有设备都符合标准。
设施还行,餐点不错!
Overall, a good hotel. Close to the airport which was good for us, as we had an overnight halt before moving on to Naldhera. Rooms were clean, breakfast super, and staff good
I really liked the room, however, the AC appears to need servicing. While it did cool the space, it couldn’t maintain a consistent temperature. Additionally, installing an exhaust fan in the washroom would be a great improvement
Disappointing family stay
Booked two rooms over three months ago for a two day family break. Firstly, we were asked for passport and visa details upon checkin and were told the booking could not proceed without this. This left us frantically trying to retrieve these details for some period of time when an efficient hotel would’ve noticed the booking was international, and requested this information in advance. After receiving our keys and entering our rooms, it was frustrating to see the rooms given were Double Rooms despite the booking being for Twin Rooms and several emails in advance to the hotel attempting to ensure this request was fulfilled. Only after much persistence and a delay did the Front Office Manager act upon the request and correct the room types.
My bed springs were damaged so I spent two night’s sleeping uncomfortably on one side. There were many mosquitos and I don’t believe the rooms were fumigated every evening. Room cleaning was okay but smaller towels were not replaced. I was told I was not allowed to bring in a mini speaker yet on the second night, there was loud music blaring at an in-house party until late. This baffled me and resulted in the whole family having disrupted sleep. We also played one friendly game of family cards in the restaurant only to be told cards were not allowed. I mean…seriously…what?!
Breakfast was fairly limited but okay and staff were helpful.
As a regular Radisson guest, I will never return to Radisson Zirakpur Chandigarh.